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iFAST Global Bank Reviews 

2,324
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,756 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its intuitive user experience and efficient service, especially for international transfers and daily fund management. Many highlight the app's continuous improvements, ease of use, and reliability for banking operations, with responsive and helpful customer service contributing to a trustworthy overall experience. However, some customers noted debit cards are mainly for UK residents, a drawback for international users. A few others mentioned accounts stuck "under review" for extended periods, leading to blocked transactions and poor support communication. Some reviewers also found the app interface complex or cluttered, experiencing occasional freezing or difficulties with specific payment details.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the app's intuitive... See more

Payment

Customers had ambiguous experiences with payment, with many praising the ease and speed of international and... See more

Service

Clients share positive opinions on service, highlighting its speed, accuracy, and efficiency in meeting... See more

Application

Consumers find the app to be positive, with many reviewers describing it as user-friendly, smooth, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the best bank I found. Easy account opening almost free of cost banking. Just drawback is debit card not issues to account holder except residents of UK. I hope debit card for all account holde... See more

Company replied

Rated 5 out of 5 stars

They kept improving the apps and user experiences like new functionality. Which makes me using as the main account right now

Company replied

Rated 5 out of 5 stars

Very easy to use. Good UI/UX and very quick international transfer. Used it for AliPay payments in Singapore.

Company replied

Rated 5 out of 5 stars

Easy and smooth experience through all the way transaction, customer support etc. The best app i have ever seen.

Company replied


Company details

  1. Bank
  2. Alternative Financial Service
  3. Business to Business Service
  4. Financial Institution
  5. Money Transfer Service
  6. Savings Bank

Written by the company

iFAST Global Bank, a fully regulated UK digital bank, bridges you to the world. We provide free accounts globally, making banking simple and easy for customers. Why iFAST Global Bank? + Online UK digital bank account opening. Open your account now from the convenience of your phone! No more queuing and paperwork, plus it’s free with no minimum balance requirements. + Multi-currency account. Following a single application, we offer you multi-currency access to GBP, USD, EUR, HKD, SGD, CNY, JPY, CHF & AED. All in one place, no more hassle! Interest is paid monthly and you can withdraw anytime. + Earn as you deposit, and your eligible deposits are protected by the Financial Services Compensation Scheme (FSCS) up to a value of £120,000 per person. FSCS is the UK’s deposit guaranteed scheme.* + Fixed Term and Notice Deposit on the go. Earn daily interest from Notice Deposit. Take advantage of the interest rate rising environment! + Fast Transfers via EzRemit: Many of our international payments through EzRemit are completed within minutes and always within 48 hours*, with no fees. *subject to receiver country. + Instant transfer within iFAST Group! Join over 1 million people in iFAST Group who use iFAST to save and invest! Now with iFAST Global Bank, you can enjoy the benefits of iFAST ecosystem and send your money between the network countries instantly, and it’s free! + Regulated UK digital bank. iFAST Global Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number: 716167. Registered in England and Wales, company number: 4797759. *iFAST Global Bank is a member of the Financial Services Compensation Scheme (FSCS). For information about the protection of your eligible deposits, please refer to Financial Services Compensation Scheme Information Sheet at our website: www.ifastgb.com


Contact info

Banking without Boundaries.

The UK digital bank that bridges you to the world.

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

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4.6

All reviews

(2,324)

1,946 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressive customer service

Very impressive customer service, the bank now act as a very important portal for receiving funds from my different brokerage's accounts.

June 30, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're so happy to hear that our customer service has been impressive and that our services are effectively supporting your financial needs. We appreciate your positive feedback!

Rated 5 out of 5 stars

Good experience waiting for virtual cards

Overall a great banking experience, I believe this is an inclusive, accessible, and reliable bank.
I really hope you can roll out virtual bank cards for users in countries like China soon. It would make things much more convenient.

June 30, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're so happy to hear you find our bank inclusive, accessible, and reliable. We appreciate your kind words!

Rated 3 out of 5 stars

Not enough.

I think that is not enough.

June 27, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We are sorry to hear that you feel it’s not sufficient, and thank you for sharing your feedback. Could you please provide a little more detail by emailing us at client.help@ifastgb.com or via live chat, so we can better understand your experience and support you appropriately.

Rated 5 out of 5 stars

Good app

Really good to be used

June 27, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

iFast: HK, SG, and UK.

对CN玩家友好😊😊😊……

February 2, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Nice service

Nice service

June 30, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Very fast service

Very fast service

June 30, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

User friendly banking app with…

User friendly banking app with competitive time deposit rates for different currencies.

June 26, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your wonderful feedback! We're delighted to hear that you find our banking app user-friendly and appreciate our competitive time deposit rates across different currencies.

Rated 5 out of 5 stars
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

The service was very efficient and…

The service was very efficient and excellent!

June 30, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're delighted to hear that you found our service to be so efficient and excellent! Thank you for sharing your positive feedback; we truly appreciate it.

Rated 5 out of 5 stars

Excellent

Excellent! Keep doing it

June 29, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

nice

verygood nice

June 26, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

good

good,very good

June 25, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

great.......

June 26, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 4 out of 5 stars

good service

good service

June 25, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Good service.

Good service.

June 28, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

good

good, helpful.

June 25, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Professional

Add more languages service.

June 24, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We are always working on adding more languages to make the experience smoother. Thank you for your feedback!

Visit our website to find more at https://www.ifastgb.com

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