iflorist Reviews 

24,639
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Well what can I say about this company. THEIVES, CROOKS,NO CUSTOMER SERVICE ,LIARS. placed an order a week in advance .I think there was a discrepancy regarding the address they had the correct ho... See more

Rated 5 out of 5 stars

Afraid my order for my wife’s birthday never arrived. Received a very prompt refund but no explanation for non delivery and Denise left very disappointed on her special day. Not sure what’s gone on... See more

Rated 2 out of 5 stars

Delivery was a day late, so missed my partner's 50th birthday. The card had some form of printing error for the personal message inside. Might've been an emoji problem but instructions should be cl... See more

Rated 3 out of 5 stars

The Yodel driver left the flowers in the front porch of a Care home Gerard Lodge My Mother who’s 85 had to go downstairs to pick the gift up ,after I received a message saying package delivered.If the... See more

Company details

  1. Flower Market

Written by the company

As the fastest growing florist network in the UK we are constantly striving for excellence. Proof of our 100% satisfaction guarantee is that we openly invite our customers to review the experiences they have had with iflorist.


Contact info

2.8

Average

TrustScore 3 out of 5

25K reviews

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2.8

All reviews

(24,639)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

pink bouquet to be delivered on Friday…

pink bouquet to be delivered on Friday 2nd September. When it arrived, I was disappointed of the size and it did not match the image at all. It was nearly half the size and For the size of this bouquet I could have gone to the supermarket and paid a lot less. I am very unhappy with the service provided. Please advise me what you are going to do about this.

September 2, 2022
Rated 1 out of 5 stars

Received the order and truly shocked at…

Received the order and truly shocked at what I received. I had got a groupon voucher to use for a 50 % discount but I did not receive what I ordered there was only half the flowers. They arrived in a box and just looked like a bog standard bunch of flowers. I would not use groupon or this florist again. I should have gone to the supermarket and saved money ….

September 7, 2022
Rated 1 out of 5 stars

Not Recommended

I recently bought 50% discount from Groupon for iflorist. Ordered from the site large flowers ( the delivery wasnt good and the flowers all wet). I was disappointed coz the flowers boutique was normal and the price were high before discount. However, i found out that the company has two sites, ( eflorist.co.uk) where they shows their flowers with normal price, where the site iflorist.co.uk shows (double price) so when you add the promo you get the original price on eflorist.co.uk. So there is no 50% discount its just scams for customers coming from Groupon and giving them fake discount coz the product showed from the same company in eflrist.co.uk for different prise. Not to mention missing teddy bear which the company issued refund for it. Also , no vase were added or anything just small chocolate box not as the pictures showed and there was nothing cleared or mentioned in the description ( as they claim it was mentioned in the description). Check both sites and you figure it out
Eflorist.co.uk
Iflorist.co.uk

September 7, 2022
Rated 4 out of 5 stars

Nice flowers

Nice flowers, I purchased the medium sized bunch, expecting it to be a relatively large bunch, but it was much smaller than I had expected it to be.

September 1, 2022
Rated 5 out of 5 stars

Excellent

I ordered two bouquets for two different people to be delivered the same day delivery was excellent service was excellent and flowers excellent thank you very much

August 14, 2022
Rated 2 out of 5 stars

Really poor quality flowers

Really poor quality flowers, looking nothing like the pictures on the website. Better quality at a cheaper price from your local supermarket. But if you really want something special go to your local florist.

August 8, 2022
Rated 1 out of 5 stars

Disgusting rip off.

Dreadful, bouquet nothing like the one pictured, puny half dead flowers and very few of them. I was disappointed and embarrassed that it was sent to my grieving friend on the loss of her son. Customer service appalling. Refused repeatedly to replace or refund. Save your money and go elsewhere.

August 5, 2022
Unprompted review
Rated 1 out of 5 stars

Better off going to a local florist

Terrible flowers. Bought a deal through Groupon that gave 50% off bouquets on iflorist (also known as EFlorist or Euroflorist so all same company). I ordered the Sunshine large bouquet that would have cost £45.99p for £22.99p. Picture on website was lovely. Yellow roses and white fresias and that was only the medium bouquet. When it arrived there were less flowers than in the medium picture and the quality was poor. I emailed and sent a photo and they said the flowers were in bud and that they would take two days to open up and look like the picture. I am no gardener but my wife is and she doubted that they would bloom like the picture. I had ordered another bouquet for my wifes birthday at the same time as this bouquet and I decided to cancel that order. I was offered a replacement bunch for the first order and accepted that and I got my refund for the second order. The replacement bunch arrived and there were more roses than the first but condition still didn't look great but I thought we'll give it another couple of days to let them bloom as promised by EFlorist customer services. Well, it has been two days and guess what, they hardly look any different. The fresias have opened out but the roses are terrible. If I could post pictures on here I would.

August 1, 2022
Rated 4 out of 5 stars

The hardest thing was working through…

The hardest thing was working through the Groupon info to get to your order. I was worried that you sent info to me about the delivery, I thought I hD perhaps ordered wrong. However all wS well and my friends said the flowers were beautiful.Thank you.

July 11, 2022

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