iflorist Reviews 

24,639
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Well what can I say about this company. THEIVES, CROOKS,NO CUSTOMER SERVICE ,LIARS. placed an order a week in advance .I think there was a discrepancy regarding the address they had the correct ho... See more

Rated 5 out of 5 stars

Afraid my order for my wife’s birthday never arrived. Received a very prompt refund but no explanation for non delivery and Denise left very disappointed on her special day. Not sure what’s gone on... See more

Rated 2 out of 5 stars

Delivery was a day late, so missed my partner's 50th birthday. The card had some form of printing error for the personal message inside. Might've been an emoji problem but instructions should be cl... See more

Rated 3 out of 5 stars

The Yodel driver left the flowers in the front porch of a Care home Gerard Lodge My Mother who’s 85 had to go downstairs to pick the gift up ,after I received a message saying package delivered.If the... See more

Company details

  1. Flower Market

Written by the company

As the fastest growing florist network in the UK we are constantly striving for excellence. Proof of our 100% satisfaction guarantee is that we openly invite our customers to review the experiences they have had with iflorist.


Contact info

2.8

Average

TrustScore 3 out of 5

25K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(24,639)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

There were only 6 roses and a few…

There were only 6 roses and a few blooms for the price. (£38.99) Quite disappointed as gifted to someone for a Golden anniversary and I went for the medium size expecting to have a few more blooms than the picture they sent me to say thank you. If I had gone for the small bouquet (£36.99) I don’t know what they would have received!

June 2, 2022
Rated 2 out of 5 stars

Ummm Hello?

Quick and painless review time. I ordered some flowers for an event. The flowers did not arrive on the day I asked them to & no one has ever responded to my email and chat is always unavailable.
-Avoid

June 1, 2022
Unprompted review
Rated 1 out of 5 stars

Pathetic.

I bought the Flowers from your Website at the cost of £40 to cheer my wife up on the Anniversary of losing both Parents on the same day to Covid exactly 1 year ago.

Upon opening them she was greeted with half a dozen flowers that looked like they'd come from the local Garage and was by far in superior to a bunch that could be purchased for £5 at a local Supermarket, they in no way resembled the Photo on your Website.

To make matters worse your Customer Services department have not even acknowledged my complaint, I do hope others read this and do not make the same mistake of using you.

May 6, 2022
Rated 1 out of 5 stars

The flowers are dead after not even 24h

The flowers are falling down after few hours i bought the medium sweet scent delivered on 24th of April already pale and today i wakeup with the flowers pale. Was worth the price for one day worth of flowers? No was not as i had a delivery from fredy’s flowers and the flowers are still fresh since Monday. So having flowers dying after one day is a huge red flag

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

Overjoyed

I met up with the recipient of my bouquet and she told me that it was beautiful! Some in bud, some open but that she had been overjoyed with it.

April 18, 2022
Rated 1 out of 5 stars

Disappointing, wrong flowers, poor value

Rubbish, worth half the cost of what it was supposed to be and incorrect description of intended bouquet.

The flower bouquet I chose was called PURPLE passion. I chose this as this is the recipients favourite colour. There was one purple flower in it. An astromeria apparently. The recipient identified it since, ironically, she's a trained florist. Therefore, without telling her how much I paid, I asked her in her professional opinion what she thought that particular bouquet was worth at rrp and she said around £20-25. It was actually supposed to be £49 worth.

April 9, 2022
Rated 1 out of 5 stars

Don't Purchase from this Company

There is no way this bouquet is worth £49.95. This is a total scam. Could have purchased in Marks & Spencer for £15. Would definitely not recommend as definitely feel I was ripped off.

April 8, 2022

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