Ignite Connections Reviews 

188
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the professional and knowledgeable staff members who handle communications and schedule appointments effectively. Many consumers appreciate the clear expectations set from the beginning, noting that the lead generation process yields great opportunities for growing their business. Some reviewers were not happy with the refund process and unfulfilled financial guarantees. Several consumers experienced poor communication after signing up, stating that promised results and appointments were never delivered by the team. People also mentioned aggressive sales tactics and serious difficulties when trying to resolve ongoing service issues. Others felt that the provided leads were entirely unqualified or lacked any genuine interest.

What people talk about most

Service

People report ambiguous experiences with service, as some reviewers express great satisfaction with... See more

Staff

Reviewers mention positive feedback about staff, highlighting that callers and sales representatives are... See more

Customer service

Consumers find customer service to be deeply divided, with reviewers expressing mixed experiences regarding... See more

Marketing

Customers consistently note ambiguous experiences with marketing, as experiences widely vary across different... See more

Refund

Clients share negative opinions on refund, highlighting widespread frustration after their money-back... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a company that has integrity and is always respinsive. Having been in this industry nearly 40 years recognize the importance of keeping ones word. I believe its an awesome program, it didnt wo... See more

Rated 5 out of 5 stars

I am extremely impressed with Ignite Connections and the process they use to gain seller leads for me. Victoria, who calls on my behalf is professional, knowledgeable and is able to ask great questio... See more

Company replied

Rated 5 out of 5 stars

The introduction to the program was very informative and I felt as though my needs were being considered every step of the way as I was introduced to the many opportunities offered. The service as de... See more

Company replied

Rated 5 out of 5 stars

I cannot over emphasize the professionalism we have seen with Ignite. They are easy to reach and work extremely well with us. The quality of their Inside Sales Agents is unmatched with native English... See more


Company details

  1. Marketing Agency

Written by the company

81% of homeowners list their home with the FIRST agent they connect with. Ignite lives and breathes this figure and prioritizes putting their clients inside their local properties first. Ignite-Connections isn't just another lead generation service for Real Estate; it's a strategy that prioritizes the realities of the market. Be First.


Contact info

3.6

Average

TrustScore 3.5 out of 5

188 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(188)

157 reviews in the last 12 months

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Rated 1 out of 5 stars

Agents Beware

Agents Beware: Ignite Connections

Quick heads up for anyone looking into appointment setting services…
I spent $8,500 with Ignite Connections expecting qualified appointments. It didn’t deliver.
When I asked for a refund, they pointed to a “connection rate” clause that basically makes it very hard to qualify — even if results aren’t there.
Tried to resolve it directly, no luck.
Just sharing so others are aware — read the guarantee terms very carefully on these types of services.

These guys are a scam. Don't do business with them.

April 6, 2026
Unprompted review
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Reply from Ignite Connections

Hey Sean - thanks for your review. Any review, good or bad, always gives us as a business the opportunity to improve for those who felt they didn't receive what they expected from us while continuing to push forward our strengths in the marketplace.

I think what we're a little confused about over here is the discrepancy between your claim and the truth of the matter. On our end, we set nine (9) appointments & nurtures for you with people who said they were interested in selling.

As you know (better than us, even!), real estate isn't a quick-conversion game, especially not in a market like yours. These conversations and conversions often take time. But if you're patient and follow-up with the leads we sent, we'd love to hear from you that you were able to list a few of the homes as so many of our clients do!

Rated 5 out of 5 stars

I've been working with Ignite for about 4 months

I've been working with Ignite for about 4 months now and I have to say my ISA Arianna has been absolutely incredible! I've already gotten some great opportunities and I've closed a deal this month that they got me in the first month of calling.

April 28, 2026
Unprompted review
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Reply from Ignite Connections

Thanks Alex!! Always phenomenally rewarding to hear of results like that!

Rated 5 out of 5 stars

Long term Ignite agent & still happy!

I’ve been a very happy Ignite agent for about 3 years now, I can’t say enough good things about their processes, their people and what they’ve done for my business. I went with a year agreement right off the bat and never looked back! I was able to drop a lot (think 6 figures worth) of other advertising when they began working for me.
I’m a fan forever!

April 27, 2026
Unprompted review
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Reply from Ignite Connections

Traci!! So many years now, we consider you a friend and THEN a client! Keep up the great work! Our program is only ever as good as the agent on the other side!!

Rated 5 out of 5 stars

Working with Andrew and the team at…

Working with Andrew and the team at Ignite has been a fantastic experience. From our perspective as a service provider, their communication is consistently clear and they are incredibly organized. The leadership team does an amazing job motivating their staff and they’ve cultivated a truly modern and unique workspace that makes our technical projects seamless to execute. It’s rare to find a partner so focused on quality and efficiency. I highly recommend them to anyone looking for a team that values professional execution and a top-tier work environment.

April 6, 2026
Unprompted review
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Reply from Ignite Connections

Wow thank you for the kind words!

Rated 2 out of 5 stars

What a nearly $4k disappointment

What a nearly $4k disappointment! I had such high hopes when I signed up with this company. After 3 months, they sent 1 referral - well 2 but in their own notes, it said that the home owner had no intention of selling - so why do you consider this a lead?? When I complained, I was told that the 1st 3 months really just lays the groundwork and that leads should start coming in once I renew. So I'm supposed to gamble again with thousands of my dollars? Very disappointing.

April 3, 2026
Unprompted review
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Reply from Ignite Connections

Catherine thank you for the review. As much as we objectively PREFER 5-Star reviews, we find a great deal of value in the 1-2 star reviews as well. They give us the opportunity to reflect and amend service according to our client feedback.

As we tell all of our clients: this program takes time. The 3-month terms are simply a sampler for people who have had bad experiences in the past with other companies; perhaps agents who have been burned and don't want to start off with a 6-12 month commitment right off the bat. But there's a reason we don't guarantee any results in the first 90 days...this is a cold calling program. It takes time. But time with us is an agents greatest asset.

You see, over time, we connect with more and more people who want to sell over the next 2...3...4..6...12 month periods. So after a while, the efforts from today begin to compound exponentially.

We're sorry to hear you were dissatisfied with your first 3 months. But with more time, results have no choice but to follow! Patience is crucial with a program like this and hey...if you find a service that delivers overnight results, call us - we'll change our whole business model tomorrow.

But something tells me such a thing might not exist considering most agents are still looking for it!

We'd be happy to provide you with a credit of $1,000 for an additional 3-months of calling as a sign of good faith. Just reach out and we'll get it done!

Rated 5 out of 5 stars

They were a great company and did what…

They were a great company and did what they said and honored there money back gaurantee. Would use them in the future.

April 22, 2026
Unprompted review
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Reply from Ignite Connections

Thanks Jonathan! We have a money-back guarantee for a reason. We look forward to the chance to serve you again in the future!

Rated 1 out of 5 stars

DId not accomplish anything in 6…

DId not accomplish anything in 6 months. I would run not walk from this company! Lots of promises and none delivered on. Total pipeline value of zero dollars from their campaign??? No effort to improve when you have to pay all upfront........

April 17, 2026
Unprompted review
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Reply from Ignite Connections

Chris thank you for the review. Of course it's a lot more fun and fulfilling to reply to our 5-Star clients but, like any business, we're bound to receive a few low ratings along the way, try as we might to be perfect haha.

As I'm sure you know by know, this is a long-term play. Zillow leads and whatever else is on the market might deliver faster turnover, but our top clients know that this program takes time to deliver.

That said, over a 6-month time period, I'd expect all clients to receive sufficient opportunity such that they can convert or at least be confident in their ability to convert a few down the line enough to see return on their investment with us.

Perhaps our disagreement comes from the "accomplished nothing" portion of the review. On our end, based on your average sale price, we put over $2,000,000 worth of prospects into your pipeline who expressed interest in selling in the form of an appointment and five nurtures.

We recommend following the Follow Up procedures for long-term conversion of those opportunities! Your call team here in Canada works hard to get those so we always ask that you do your best to convert!

Rated 5 out of 5 stars

Best way to connect with motivated homeowners

Great experience working with them - I’ve been able to build a strong pipeline of leads and connect with actual motivated homeowners

March 3, 2026
Unprompted review
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Reply from Ignite Connections

Sunayna thank you so much! Your salesman Mahad talks about you all the time! Keep up the great work!

Rated 5 out of 5 stars

It was great working with Jenna and her…

It was great working with Jenna and her team at Ignite to resolve a small billing issue. She is super responsive, professional and and truly appreciate her care and concern for the customer.

April 8, 2026
Unprompted review
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Reply from Ignite Connections

Eddie you're a rockstar!!! Without our customers, we are nothing.

Rated 5 out of 5 stars

Andrew and his team deliver results

Andrew and his team deliver results. If you’re looking for top notch communication and follow through on service results promised then you’ve found a gem in this business. Would highly recommend!

April 1, 2026
Unprompted review
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Reply from Ignite Connections

Thanks Bob!!! Keep crushing it on your end! This thing works best when we have a stone cold killer on the other side of it!

Rated 5 out of 5 stars

Worth the investment

The communication with this company is awesome. The callers are relatable on the phone, easy to engage with, and they do a great job. It's definitely worth the investment for sure.

April 7, 2026
Unprompted review
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Reply from Ignite Connections

Thank you Jennifer!! Hope to see you in Toronto sometime soon! Keep up the great work!

Rated 1 out of 5 stars

Absolutely do not recommend

I invested about $4,000 with Ignite for lead generation and received virtually no results. Only one contact was ever provided, which falls far short of what was promised.

Based on my experience, the claims made during the sales process were misleading and not delivered on. I made multiple attempts to resolve this, but nothing was done to make it right. I would not recommend this service.

April 1, 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Jon as much as we'd prefer to be thanking you for your 5-Star review, we know that a business with thousands of customers is going to come across a few negative pieces of feedback. We get that. We also know it's what you DO with that feedback that matters most.

As we tell all of our clients: this program takes time. The 3-month terms (given you invested $4,000 with us, we assume that's what you chose) are simply a sampler for people who have had bad experiences in the past with other companies; perhaps agents who have been burned and don't want to start off with a 6-12 month commitment right off the bat. But there's a reason we don't guarantee any results in the first 90 days...this is a cold calling program. It takes time. But time with us is an agents greatest asset.

Our sales team doesn't promise anything other than calls being made and a few connections in three months which, looking at your file, we delivered more than just the one.

You see, over time, we connect with more and more people who want to sell over the next 2...3...4..6...12 month periods. So after a while, the efforts from today begin to compound exponentially.

We're sorry to hear you were dissatisfied with your first 3 months. But with more time, results have no choice but to follow! Patience is crucial with a program like this and hey...if you find a service that delivers overnight results, I assure you, the price tag is going to be a fair bit heavier than $4,000!

We'd be happy to provide you with a credit of $1,000 for an additional 3-months of calling as a sign of good faith where we can start discussing real guarantee metrics in writing! Just reach out and we'll get it done!

Rated 5 out of 5 stars

After no immediate results

After no immediate results, I took a 6 mo break and I just followed up and two actually signed with other agents. I should have followed up more, that was my bad. So, the good news, one says he will list with me this year and another might, if she decides to sell. Anyway, just wanted to thank you and say your leads are good. I just signed up with Ignite Connections again.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Glad I stayed on this call!

Reaching out of my Sphere of Influence is not something I have been good at to grow my business. Not much catches my attention on a sales call, especially not that is an investment like this one. I am SO THRILLED I made the leap to try this out with them. Their Appointment guarantees are what hooked me to give it a try. I really only need one conversion to pay for itself. and I have had SO MUCH SUCCESS with the sellers they have gotten me an appointment with. People I never would have been in contact with otherwise. Phenomenal, and Exactly the assistant I needed to grow the listing side of my business.

August 21, 2025
Unprompted review
Rated 2 out of 5 stars

ZERO results

4.5 months. $5000 spent. No leads. No appointments. Very few calls even picked up. Very disappointed. I would give them 1 star but Zach was nice to work with and although they offered ZERO results, they were quick to respond to my emails. Jealous of everyone that got results because I got an absolute GOOSE EGG.

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

I would caution everyone before signing…

I would caution everyone before signing up with this company. They had zero results for me. I spent $4000 and got NOTHING in return. So beware. They literally spoke to 100 people that got ZERO results. Most people did not answer the phone, a lot of the phone numbers they had were wrong. On asking their customer service to help, they're full of attitude and had nothing to offer to help with the non-performance. They wanted me to shell out more money & then they would promise some results. So buyer beware! My hard earned money went down the drain. Lesson learnt the hard way.

March 13, 2026
Unprompted review

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