IGP.com - India's Largest Online Gifting Store 

Extremely poor service. Not delivered as per ordered item. Order lD 17562353. Unable to reach them. So called whatsapp communication thay are closing case without resolving the issue.

Fraud company. Don't trust them.

Valentines week.. I asked them to deliver every day to my girl. They failed to do so. Then I. Valentine’s Day, they didn’t even deliver the flowers, and then proceeded to refund me in igp credits. Like why would I want to use igp credits . Such a bad company.

This time I am disappointed with Bouquet, because in picture it's different and which I received it's completely different, the cake is also not delivered safely. It's bows are completely destroyed. For the first time I am very disappointed with whole IGP. Even I paid 2 times delivery charges with extra handling charges,but in future I will not order from IGP.

My husband sent flowers on line through igp from New jersey USA. He wanted to send me yesterday the eve of Valentine's day. I did not receive it. The portal showed it was delivered last evening at 9.15 pm but I did not receive it. As my husband lodged complaint the customer care said they would deliver it today but now it is 4,57 evening on 14th feb i haven't received till now.
What a sham and scam
They charged an arm and an leg for the flowers and gift items but never delivered.
I advise people not to trust this online delivery portal at all.

Such a horrible experience with IGP. I have ordered twice, and both times the experience was extremely bad.Its shown the item is delivered in app but they don’t even call to any of my number .Yesterday onwards I was contacting with the customer care and they are not giving any response .SUCH A FRAUD APP.They are not even refunding my money back!!Falsely claiming the order is delivered !!!!
Very disappointing experience with IGP.
Order #17578966
Order #17557974

Very bad service since there was no contact person details available and. Unable to track your order details

Igp is a fraud company,my husband and son wanted to suprise me with my favourite cake which was ordered on igp,they neither delivered the cake nor ready to refund the amount as they claim that their delivery partner is delivered the parcel which we never received,i have never had this kind of experience from any app till now...please be cautious about the company they are only cheating people and making money

Such a horrible experience with IGP. I have ordered twice, and both times the experience was extremely bad. There is no return, exchange, or refund policy. They sent the wrong product and are only offering a 15% refund in the IGP wallet instead of providing a proper resolution.
Very disappointing experience with IGP.

The worst experience ever they are not even responding properly
They are very unprofessional
The order i made on 10th feb
There status are showing its delivered but the product has not delivered and they are firmly saying its a system glitch very careless very unprofessional they are not even refunding the amount nor even tryin to redelivered
They dont even think once doing this

Loved the hassle free experience in gifting flowers and cakes to my loved ones on their special day. The flowers were fresh and so was the cake. Just as shown in the picture, the cakes are a speciality of IGP I believe. The best part is the punctuality and minimal calling.

Horrible experience, we paid extra for timely delivery
.. after multiple follow ups finally the cake was delivered with 2 hrs delay and it had a cockroach in it. When we approached them for refund they were ready to give 50% only and after that no response from team. I am speechless for such a service by company.

This is our unhappy views for order no.17449554.This order was placed by my daughter Sakshi Bhagat. The order delivered today to receiver at Pune. The order was delivered incomplete. The issue was raised to your Pune office.Ms Twinkle attended my text communication. She only placed apologies instead of solving the issue by delivering the replacement bouquet.Thr ordered bouquet was very costly. The interflora run by Ms LunkadJoshi is not very keen with the feelings, sentiments of the customer.Heor She may be sender or recever.Its a very sad experience by a so called reputed company interflora. I am putting my unpleasant experience on social media platforms.

I ordered 2 times from this website. The reason is timely delivered , received same as shown in their profile picture. Also cost effective.

Honestly i ordered flowers and they looked fresh, the recipient was happy to see those and timely delivered , just the prices are on the higher side

I had a terrible experience with IGP.com. I ordered a baby blues newborn hamper from the website for a baby boy. They delivered the wrong item. It was pink in color and different, lower priced than what was ordered. Customer service refused to provide 100% refund even though they acknowledged the mistake. This is cheating customers. Please refrain from using this fraudulent website for gifting.

Fraud alert it’s the best fraud around says delivered and still nothing received and the chat will never continue and stop when they want has no proper track with deliver team. Shows delivered but no clue where when how paid is made and least bother to help us
Irresponsible behaviour from team and worst customer service given.
My product is not delivered it’s paid order and the whole event is spoiled now.

This is not acceptable at all . Is this how your team has served everyone .
Ruined a special moment of life
And now saying it’s processing we will check and to check with delivery team your team need whole eternity.

I can totally say high negligence and worst service . Your team don’t have track of delivery agents . Shows delivered I was supposed to be the receiver where I have not got single call from your team. And when check your team is least bother to help me.

Will sure file this in consumer court
With all necessary proof attached .

Delivered a very very poor quality bouqet as compared to what was shown in photo. The number of lilies sent was 2 compared to 5 shown in photo and number of roses was 3 compared to 5 in photo. The flowers were old and wilted. Delivery agent took the flowers back promising to bring a new bouquet within one hour. He never came back and marked the order as 'delivered' in order status. Customer service is the most pathetic that you will come across. You cannot talk to anyone over phone and they do not respond to calls, messages or emails. It's my first and last order from them.

I had ordered for two items today but they delivered only one item and for the other instead of repeated messages they simply closed the complaint and said the product has been delivered and we will check and mail and revert.
But no reply. This is very very bad and unprofessional behaviour.

I am using IGPORTAL from few years now and I must say they are quick and efficient to deliver .
I hafve also come across when they dont have stock and refund process os smooth and reliable.
Today we got a frame customised delivered and it is done so nicely and in 6 hours of placing an order

IGP is an amazing app, I loved the shopping experience with them!
Its a 10/10 recommendation for people who even orde from outside of India as well would not have to worry about the order being delivered, after placing it!
The quality of the orders (cakes, flowers and gifts) is really amazing!
Moreover it has seamless, easy payment methods and accessible and efficient order tracking methods!!
Thank you once again IGP, for helping me send memorable gifts to my loved ones!