IKB Travel Reviews 7

Amazing travel agents, especially Mr Ali Tilah. He was really helpful when I phoned him to buy a ticket. There were no hidden fees. Would use again if going somewhere.

Good communication skills.
Your agent named Ali, he went above and beyond.
Tickets issuing on time.
Kind regards,
Saleh

I recently had an exceptional experience with this travel agency, especially with an agent named Haitham. As a busy businessman, I was in a tight spot needing to book a last-minute flight to Dubai for myself and my family. Haitham not only found us seats but did so at a price significantly lower than what I could find online on sites like Skyscanner. When unforeseen circumstances required a change in our flights, Haitham stepped up once again. He managed to rearrange everything at the best possible price. If I had made these bookings through a website, I would have certainly lost money and struggled to get assistance. It wasn't just about saving money, though; the comfort and ease of dealing with Haitham and his team made a usually stressful situation quite pleasant. Highly recommended for their exceptional service and customer care.

لقد كانت لي تجربة استثنائية مع هذه الوكالة السياحية، وبشكل خاص مع وكيل يدعى هيثم. كرجل أعمال مشغول، وجدت نفسي في موقف صعب عندما احتجت إلى حجز رحلة طيران إلى دبي في اللحظة الأخيرة لي ولعائلتي. لم يجد هيثم لنا مقاعد فحسب، بل وبسعر أقل بكثير مما وجدته على الإنترنت في مواقع مثل سكاي سكانر. وعندما اقتضت الظروف تغيير رحلاتنا، كان هيثم للمرة أخرى على قدر المسؤولية. تمكن من إعادة ترتيب كل شيء بأفضل سعر ممكن. لو كنت قد قمت بهذه الحجوزات من خلال موقع إلكتروني، لكنت بالتأكيد خسرت المال وواجهت صعوبة في الحصول على المساعدة. لم يكن الأمر يتعلق بتوفير المال فقط، بل كان الراحة وسهولة التعامل مع هيثم وفريقه قد جعلت موقفاً عادة ما يكون مليئاً بالتوتر ممتعاً للغاية. أوصي بهم بشدة لخدمتهم الاستثنائية ورعاية العملاء.

من تووشی ڕووبەڕووبوونێکی زۆر نایاب بووم لەگەڵ ئەم ئاژانسی سەفەرییە، بەتایبەتی لەگەڵ نوێنەرێک بە ناوی هەیسەم. وەک کاسبکارێکی بەشوێن، کەوتبوومە چەندین گرفتەوە کاتێک پێویستم بە دەستکەوتنی فڕۆکەیەکی لە کاتژمێری کۆتایی بۆ دووبەی بۆ خۆم و خێزانەکەم. هەیسەم نەک تەنها شوێنی نیشتەجێیمان دۆزییەوە، بەڵکو بە نرخێکی زۆر کەمتر لەوەی لەسەر ئینتەرنێت دۆزمەوە لە ماڵپەڕەکانی وەک سکای سکانەر. کاتێک پێویست بوو فڕۆکەکانمان بگۆڕین بەهۆی شتێکی نەخوازراو، هەیسەم جارێکی تر یارمەتیمان دا. هەموو شتێکی ڕێکخستەوە بە باشترین نرخی مەمکین. ئەگەر من ئەم داواکارییانە لە ڕێگەی ماڵپەڕێکەوە کردبا، بێگومان پارەم لەدەست دەدا و ڕووبەڕووی قەیرانی گەیشتن بە یارمەتی دەبوومەوە. نەک تەنها پارە پاشەکەوت کردن، بەڵکو ڕاحەتی و ئاسانی لە دانوستاندن لەگەڵ هەیسەم و تیمەکەی، دۆخێکی هەمیشە فشارباری کرد بۆ دۆخێکی زۆر خۆش. زۆر پێشنیار دەکرێن بۆ خزمەتگوزارییەکی سەرەکی و گرینگیدان بە موشتەری.

Great travel agency, very professional team. One of the last remaining High Street travel agents. Fantastic to be able to have real people to speak to rather than a faceless robot.

Distinguished company,, It was Great experience with IKB Travel Agency! They were incredibly friendly, helpful, and responsive, special thanks to Haitham. When I had to reschedule my trip, they handled it quickly and without any hassle. Highly recommended to deal with such a professional company.

THIS IS THE MOST DISHONEST COMAPNY I HAVE EVER COME ACCROSS IN MY LIFE. I RECOMMEND TO ANYONE INTENDING TO USE THEM THINK TWICE AS YOU WILL BE LOOSING YOUR MOENY IF ANYTHING PAY TWICE THE MONEY OF YOUR TICKETS. I AM A DISABLED WOMAN AND I USED THIS AGENCY LAST YEAR IN DECEMEBER2022. I ENDED UP PAYING THREE TIMES THE VALUE OF MY INITIAL TICKET- I WAS STUCK IN A FOREINGH COUNTRY AND INSTEAD OF THEM HELPING ME THEY MADE ME GET NEW TICKETS AND PAY FOR MY HOTELS AND IN THE END THEY ALSO LOST MY RETURN TICKET. THE ACTUAL AIRLINE WAS TELLING ME THEY ONLY CAN RE-ISSUE OR AMEND/ RE-SCHEUDLE YOUR FLIGHT IS THEM, HOWEVER, INSTEAD IKB TRAVEL AGENCY TOOK ZERO RESPONSABILITY - TOOK MY MONEY AND IN THE END I HAD NO TCIKET AND MADE MY TRIP A LIVING HELL AND LOST 4 DAYS OF MY TRIP. TO TOP THIS UP I ALSO WAS TRAVELLING WITH MY SON AND HUSBAND SO IMAGINE ALL THIS ADDITIONAL COSTS X3. THEY ARE MASSIVE LIARS, SO COMMUNICATE WITHNTHEM ONLY IN WRITTI NG BECAUSE WHATEVER THEY SAY ON THE PHONE IS COMPETELY DIFFERENT TO WHAT THEY WILL DO IN THE END. ALL THEY DO IS HUSTLE PEOPLE WITH ANY OPPORTUNITY THEY CAN TAKE. THEY ALSO ARE HORRIBLE AT COMMUNICATING AND NEVER ANSWER THEIR PHONES IF YOU HAVE ANY PROBLEMS WITH YOUR TRIP.
DO NOT USE THIS AGENCY FOR THEIR SERVICES.