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Immobilise National Property Register Reviews 3,048

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TrustScore 5 out of 5

4.9

Electronics & Technology
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use and the straightforward registration process, finding it simple to add their valuable items. Many appreciate the peace of mind this service offers, especially in the event of theft, as it provides a way to register belongings and potentially aid in their recovery. The website is frequently highlighted as user-friendly and easy to navigate. However, some customers also noted minor issues during the registration process, such as data loss when navigating between pages or initial difficulties with logging in due to incorrect details being passed to password managers. A few people mentioned having to input item details more than once.

What people talk about most

User experience

Users describe positive interactions with the user experience. Customers consistently found the website and... See more

Website

People report positive experiences with the website. Many customers found the online input easy to complete... See more

Service

Consumers find the service to be positive, with many praising it as first-class and easy to use. Reviewers... See more

Product

Customers consistently note positive experiences with the product. Reviewers appreciate the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

Advised via the met to use the service, After the horse has bolted via the stable with your mobile phone, but hey ho, great idea, have now registered new phone, lap top etc Just in case

Rated 5 out of 5 stars

Unfortunately I lost my iPhone 14 Pro Max And then I reported to the police where they advised me to report on immobilise.com and got email from to insurance company likewise to register with immobil... See more

Company replied

Rated 5 out of 5 stars

I hadn't heard of Immobiliser until I heard about it from an article in Which? magazine about ways of keeping one's mobile phone and other depositories of sensitive data safe. If theft does occur Immo... See more

Rated 5 out of 5 stars

It's easy to use. Reported a loss item to the Police and the information leaflet offerred me contains your website to register my loss property. Again it's easy to use thanks

Company details

  1. Electronics & Technology

Written by the company

Immobilise is the world's largest FREE register of possession ownership details, and together with its sister sites, the Police's NMPR and CheckMEND form a very effective tool in helping to reduce crime and repatriate recovered personal property to its rightful owners. Immobilise can be used by members of the public and businesses to register their valued possessions or company assets, and exclusive to Immobilise, all account holders registered items and ownership details are viewable on the Police national property database NMPR. This online checking service is used thousands of times each day by UK Police forces to trace the owners of lost and stolen property. As a direct result of Immobilise, there are hundreds of cases a week where the property is returned or information collected that assists the Police in investigating criminal activity involving stolen goods. Immobilise is the only ownership registration service supported by all UK Police forces, the Greater London Authority, and the Mobile Phone Industry.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 4 out of 5 stars

A 5 star performance.

I have been with Immobilise since 2015 when I returned to re-settle in the UK. I signed up to the service to safeguard my car with their ImmobiKey. I recently had cause to replace both of the key fobs as over the years the plastic had eroded to a point where the ID number was no longer legible. A request to replace them both was sent and I was pleasantly surprised that within days to be told that 2 replacements were on the way, free of charge. They most certainly were and were delivered as promised. This is nothing short of a first class service, the customer service people are truly wonderful, for which I cannot praise them enough. They are a credit to their profession and to their company. Well done all concerned from this well satisfied customer, and thank you once more.

February 20, 2026
Unprompted review
Rated 4 out of 5 stars

Login details not accurate

Although I completed all fields accurately when registering incorrect details were passed to the Google Chrome password manager and I was unable to log in. There was no link for help/support at this rather important stage. I eventually figured it out but I wonder how many people just gave up?

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use and nice to know that my property is registered somewhere in the event that it gets stolen.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use and supplies an important role

I hadn't heard of Immobiliser until I heard about it from an article in Which? magazine about ways of keeping one's mobile phone and other depositories of sensitive data safe. If theft does occur Immobiliser has the relevant information that can help the police and make it harder for devices to be sold on.

February 16, 2026
Unprompted review

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