Well overall I think is a good product how ever it hasn't worked on the 2 devices I have tried it on one is due too YouTube app needs update and I can't recall what the other issue was
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Review summary
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What people talk about most
Reviews shaping this summary
I really enjoyed using FocuSee. It is simple, smooth, and makes screen recordings look much more professional with very little effort. I have tried similar tools before, but FocuSee feels easier and... See more
Company replied
Nothing can beat FocuSee I use FocuSee on a daily base and I couldn't be happier with it. Honestly this tool makes your life so much easier for recording videos and saves you a ton of time that yo... See more
Company replied
When Apple stopped suporting I-Pods you could not sync any new music. I tried all sorts of different software that purported to allow syncing but they did not recogonise an I-Pod as a device(even tho... See more
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Company details
Information provided by various external sources
iMobie Inc., established in 2011, is an advanced software developer dedicated to making the digital life simpler for all iOS, Android, and Mac users worldwide. We believe that all our efforts are worthwhile since over 8 million happy users have been served by iMobie products and services.
Contact info
United States
- cs@imobie.com
- www.imobie.com
3.3
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Reply from iMobie Inc.
Dear Malan Strydom,
Thank you for your feedback!
We’re so glad to know that you find our product easy to use and user-friendly. Our team always strives to make our software intuitive and efficient, so it’s wonderful to hear that it’s meeting your expectations.
Your support truly motivates us to keep improving and delivering an even better experience in the future.
Have a great day!
Warm regards,
Your iMobie Team
The app ain’t work on Samsung Tablet
The app ain’t work on Samsung Tablet. Not satisfied.
October 26, 2025
Unprompted review
Reply from iMobie Inc.
Dear Javier Toro Ardiles,
Thank you for your feedback. We’re sorry to hear that the app didn’t work on your Samsung tablet.
To help you as quickly as possible, please send the following details to our support team at cs@imobie.com:
1. The software name and version you are using
2. Your device model (e.g., Samsung Galaxy Tab XXX)
3. The Android version on your tablet
4. A brief description of the issue or what happens when you try to use the app
5. If possible, a short video showing the steps you took
Once we receive this information, our team will review your case and provide a solution promptly.
Thank you for your patience, and we hope to assist you soon.
Best regards,
The iMobie Team
Omg so easy to use
Omg so easy to use! I needed to download all my texts from court. It was perfect. I’ve tried several other programs and nothing was as easy to use. Definitely worth the purchase!!!
October 8, 2025
Unprompted review
Reply from iMobie Inc.
Dear Daniela Barragan,
Thank you so much for your amazing feedback!
We’re thrilled to hear that you found our software so easy to use and that it helped you download your texts successfully. It’s wonderful to know it met your needs when other programs couldn’t.
Your satisfaction and trust mean a lot to us — thank you for choosing iMobie! If you ever need any help in the future, please don’t hesitate to reach out.
Warm regards,
Your iMobie Team
Great support
Even though I didn’t manage to unlock my tablet with the tool, I had a great experience with the support, which was very responsive, and I got refunded.
October 29, 2025
Unprompted review
Reply from iMobie Inc.
Dear David,
Thank you so much for sharing your experience!
We’re truly sorry that the tool couldn’t unlock your tablet, but we’re very glad to know our support team was able to assist you promptly and that your refund was processed smoothly.
Your understanding and kind feedback mean a lot to us — we’ll keep working hard to improve our products and service.
Warm regards,
Your iMobie Team
imobie the best of the best
thank's alot for your best assistant and your help
October 31, 2025
Unprompted review
Reply from iMobie Inc.
Dear Mohammed salim Ameziane,
Thank you so much for your kind words and wonderful support!
We’re truly glad to know that you’re satisfied with our service. Your encouragement means a lot to our team and motivates us to keep improving.
If you ever need any further assistance, please don’t hesitate to reach out — we’re always here to help!
Warm regards,
Your iMobie Team
Useless software
Useless software, if you're planning to move your WhatsApp chats from iPhone to Android don't bother, it doesn't do what it says, no messages transferred. Terrible experience and a waste of £30! Promise of a refund did not happen after jumping through more hoops with this company - avoid at all costs!
October 12, 2025
Unprompted review
Reply from iMobie Inc.
Dear Steve Duke,
We’re truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. It sounds like you may have been using AnyTrans to transfer your WhatsApp chats. Transfer failures can sometimes occur due to factors such as:
The connection between devices being interrupted
Access to your Android device storage not being granted
Not being logged in to your WhatsApp account on your iOS device
Could you please check these points and then restart the program to try again? If the issue persists, we kindly ask you to send the logs to our support team at cs@imobie.com, so we can investigate further.
I promise that if we cannot provide a workable solution, you are fully eligible for a refund at any time according to our Refund Policy:
https://www.imobie.com/support/refund-policy.htm
We truly value your patience and understanding and hope to resolve this issue for you as soon as possible.
Best regards,
Your iMobie Team
quick and easy thank you
October 29, 2025
Unprompted review
Reply from iMobie Inc.
Dear Customer,
Thank you so much for your kind feedback! We’re really glad to know that you found the process quick and easy. Providing our users with a smooth and efficient experience is always our top priority, and your positive words mean a lot to us.
If you ever need further assistance or have any suggestions, please don’t hesitate to reach out — we’re always here to help.
Best regards,
Your iMobie Team
I can't believe it worked that well!
I can't believe it worked! I had an old ipad from work, and i couldn't get it removed from MDM. $35 and it took about 2 minutes to reset it!
October 28, 2025
Unprompted review
Reply from iMobie Inc.
Dear Dude,
Thank you so much for sharing your experience! We’re thrilled to hear that it worked so quickly and effectively for your old iPad.
If you ever need help with other devices or features, feel free to contact our support team at cs@imobie.com — we’re always happy to assist!
Best regards,
Your iMobie Team
Reply from iMobie Inc.
Dear Lee Burrell,
Thank you for your feedback! We’re thrilled to hear that it worked great on your iPad.
If you ever need assistance with other features or devices, feel free to contact our support team at cs@imobie.com — we’re always happy to help!
Best regards,
Your iMobie Team
Reply from iMobie Inc.
Dear Julien Kouadio,
Thank you very much for your feedback! We’re glad to hear that you find the app very effective.
We understand that it may seem a bit complex at first. If you’d like, our team can provide a step-by-step guide or personalized assistance to make it easier to use.
For further help, please feel free to contact our support team directly at cs@imobie.com — we’ll be happy to assist you.
Best regards,
Your iMobie Team
Focusee works really well for my use…
Focusee works really well for my use case
October 27, 2025
Unprompted review
Reply from iMobie Inc.
Dear Customer,
Thank you so much for taking the time to share your positive feedback! We’re truly delighted to hear that FocuSee works really well for your use case. It’s wonderful to know that our tool is helping you achieve your goals smoothly.
Our team is always working hard to make FocuSee even better, and your satisfaction means a lot to us. If you ever have any suggestions or features you’d love to see in future updates, please don’t hesitate to share them — we’d be happy to hear from you!
Thanks again for your support and trust in FocuSee.
Warm regards,
The iMobie Team
Doesnt work for ipad mini 4 absolutly…
Doesnt work for ipad mini 4 absolutly shit
June 20, 2025
Unprompted review
Reply from iMobie Inc.
Dear Salim Salim,
We’re very sorry to hear that our product didn’t work for your iPad mini 4 and that you had a disappointing experience. We completely understand how frustrating that must be.
Please contact us at cs@imobie.com with more details about the issue you encountered. We’ll be glad to check the compatibility and help you find a proper solution — or arrange a refund if your device is indeed not supported.
Warm regards,
The iMobie Team
Sync music from MacBook to iPhone no…
Sync music from MacBook to iPhone no longer works, so Apple decided I should try iMobie. That did not solve the problem. So it seems to me like I wasted some money.
October 17, 2025
Unprompted review
Reply from iMobie Inc.
Dear David Mark,
We’re truly sorry to hear that you couldn’t successfully sync music from your MacBook to your iPhone and that our product didn’t resolve the issue as expected. We completely understand how disappointing this must be.
There are several possible reasons that may cause the transfer to fail — for example, insufficient storage space on your computer, an unstable USB connection, or a temporary system error. We kindly suggest checking these factors and trying again.
If the issue persists, please contact us at support@imobie.com with more details about your situation or order information. We’ll be more than happy to look into this further and offer a suitable solution if it still can’t be resolved.
Warm regards,
The iMobie Team
Speedy resolution to licensing issue…
Speedy resolution to licensing issue -any trans has been perfect for backing up phone so far
October 17, 2025
Unprompted review
Reply from iMobie Inc.
Dear Kevin Duff,
Thank you for your feedback! We’re delighted to hear that your licensing issue was resolved quickly and that AnyTrans has been working perfectly for backing up your phone.
Your support means a lot to us, and we’ll continue working to ensure AnyTrans provides a smooth and reliable experience for all our users.
Best regards,
iMobie Support Team
FocuSee is really simple to use and has…
FocuSee is really simple to use and has all the features we need to create amazing demo videos.
October 1, 2025
Reply from iMobie Inc.
Dear Cristian Zambrano,
Thank you so much for your kind feedback! We’re thrilled to hear that FocuSee is helping you create amazing demo videos and that you find it simple to use.
Your support and suggestions mean a lot to us as we continue improving FocuSee to meet our users’ needs. If you have any additional feedback or ideas for new features, please feel free to share them with us!
Best regards,
iMobie Support Team
Je n’ai pas réglé le problème
Je n’ai pas réglé le problème. Quick to take a payment without fixing anything.
October 7, 2025
Unprompted review
Reply from iMobie Inc.
Dear Chouko Richard,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your issue has not yet been resolved, and we completely understand your frustration. We would like to assist you in getting this matter fixed as quickly as possible.
To help us investigate and provide a proper solution, please contact us directly at support@imobie.com and include the following information:
A brief description of the issue you are experiencing
Any screenshots, error messages, or log files that could help us better understand the problem
Once we receive these details, our team will thoroughly review your case and work with you to resolve the issue promptly.
We sincerely apologize for any inconvenience this has caused and greatly appreciate your patience and understanding. Your feedback is valuable to us, and we are committed to ensuring a satisfactory solution.
Best regards,
iMobie Support Team
Good installation but fatal flaw with text messages
The installation worked very well. However, because my primary use is to archive text messages and the product inaccurately captured the contact names associated with each text message...the product was useless for my purposes.
October 2, 2025
Unprompted review
Reply from iMobie Inc.
Dear Greg Triplett,
Thank you for sharing your experience with us. We’re glad to hear the installation went smoothly, but we sincerely regret that the issue with text message archiving impacted your usage.
To better assist you, could you please confirm which product you are using? Typically, inaccuracies in message transfer are caused by unstable device connections, insufficient storage on the device or computer, or similar factors. We recommend checking these and trying again.
If the issue persists, please provide detailed information along with screenshots and logs to our support team at cs@imobie.com. This will allow us to investigate thoroughly and help you achieve the best possible results.
We truly appreciate your patience and feedback, as it helps us improve both our products and your experience.
Best regards,
iMobie Support Team
The product purchase for fdp service…
The product purchase for fdp service was very well supported by candy as I encountered some teething problems. The outcome of this purchase was to client satisfaction. Thanks
October 9, 2025
Unprompted review
Reply from iMobie Inc.
Dear Panchal,
Thank you for your kind feedback! We’re delighted to hear that Candy was able to support you effectively and that your purchase met your expectations. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.
Best regards,
iMobie Support Team
Lifetime license
Update 2: They reached also out on Reddit where we discussed this matter. I must admit they have taken our complaints seriously and responded quickly. They also told that they will honor the deal automatically in the future. So I am actually quite positive at this point and might have jumped a bit to conclusions with my earlier review.
Update: I reached out to support with screenshots of the deal I purchased with the receit. They responded quickly and upgraded my account to the new version. I changed the score to 3/5 as they did not offer this by default.
Advertised lifetime license, including all upgrades to v1, v2 and all other versions when purchased before 2025. Lured me in to buy lifetime, now they removed this from their site and need to pay for the upgrade to v2. That screwing over the people who backed you first.
Based on this I would not recommend anyone to use their software.
October 13, 2025
Unprompted review
Reply from iMobie Inc.
Dear Frankm,
Thank you for sharing your experience and for giving us the opportunity to address your concerns. We sincerely apologize for any confusion regarding the lifetime license. We’re glad that our support team was able to assist you promptly and upgrade your account once you reached out.
We appreciate your feedback—it helps us improve and ensure clearer communication about our offers in the future. Thank you for updating your review and for giving us another chance to make things right.
Best regards,
iMobie Support Team
“Excellent Support and Smooth Refund”
“The support team was fast, professional, and resolved my refund request smoothly. Highly recommended!”
October 13, 2025
Unprompted review
Reply from iMobie Inc.
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear that our support team could assist you quickly and smoothly. Your recommendation means a lot to us, and we’ll continue striving to provide excellent service.
Best regards,
iMobie Support Team
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