I would like to express my sincere appreciation for the support provided throughout the programme and examination process. I consistently felt well supported, and any concerns or questions I had w... See more
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Location
Switch locationDelta 1200 Welton Road, Delta Business Park, SN5 7XZ Swindon, England, GB
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Absolutely amazing staff, big shout out to Melanie. She's the absolute star of the show and she literally is that person you can count on to help you navigate through any bump in the road. Very stress... See more
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The quality of the course was good but I was very dissapointed with - Advice given online, how accessible it was to find out what the next step was - One time they summoned all the delegates on a c... See more
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LOVED this course, Tom was an incredible lecturer and really kept my attention with the way he teaches. He has the right mix of directness and wit. I left leaving confident to go back into clinic to p... See more
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Company details
Written by the company
Improve Veterinary Education, part of Improve International Group, is a world leader in veterinary postgraduate training and education. With more than 25 years of activity, Improve has enabled over 40,000 veterinary professionals worldwide to gain new skills, progress their careers and help animals thrive. Our delegates can choose from Face to Face and Online Learning courses across many clinical subjects, in eight different languages. They gain internationally recognised qualifications through our accreditation and qualifications partner, the International School of Veterinary Postgraduate Studies (ISVPS). We’re certain that our certificate courses have the depth and quality to give you the knowledge and skills you are looking for. But we want to make sure you are too. We’re committed to providing veterinary professionals with top-tier education and certification to enhance skills and confidence in compassionate animal care through innovative, accessible, and digitally led programmes.
Contact info
Delta 1200 Welton Road, Delta Business Park, SN5 7XZ, Swindon, England, United Kingdom
- 01793 759159
4.4
Excellent
30 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
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Schedule 3 surgery
LOVED this course, Tom was an incredible lecturer and really kept my attention with the way he teaches. He has the right mix of directness and wit. I left leaving confident to go back into clinic to put the skills we learned into practice. I will absolutely be doing more courses with these guys in future.
February 13, 2025
Unprompted review
Reply from Improve Veterinary Education - UK
Thank you so much for your fantastic review! We're thrilled to hear that you loved the course and that Tom's teaching style kept you engaged while building your confidence. It's great to know you're ready to apply your new skills in practice! We look forward to welcoming you back for more courses in the future.
Well structured course with good levels…
Well structured course with good levels of support, and very knowledgeable tutors.
December 11, 2024
Reply from Improve Veterinary Education - UK
Thank you so much for your kind words and positive feedback! We're delighted to hear that you found the course well-structured and that the support and expertise of our tutors met your expectations.
At Improve Veterinary Education, we strive to create an engaging and supportive learning environment for all our delegates. It's fantastic to know that our efforts are making a difference in your experience.
We wish you every success as you continue to advance your skills and career, and we’re here to support you every step of the way!
Recommended Program for Small Animal Surgery
I am currently undertaking a veterinary certificate in small animal surgery and have been thoroughly impressed. The course offers exceptional teaching, hands-on practical sessions, and outstanding facilities. The tutors are not only highly knowledgeable but also approachable and supportive, creating an inspiring learning environment. Highly recommended for anyone advancing in small animal surgery.
December 8, 2023
Reply from Improve Veterinary Education - UK
Thank you for your fantastic feedback! We're thrilled to hear that you're enjoying the Small Animal Surgery Certificate and finding the teaching, practical sessions, and facilities exceptional. It’s great to know that our tutors have created a supportive and inspiring learning environment for you.
Your success and confidence in handling complex cases are what we strive for, and we're so pleased to be part of your professional journey. If there’s anything we can do to support you further, please don’t hesitate to reach out.
We wish you continued success with the programme!
Lectures were good but the approach to the exam and reporting of results was dreadful.
The online tuition was presented well and the visual aids were informative. Some tutors were better than others in response to questions but in particular the pathology/endocrinology lectuer was very helpful as was the respiratory medicine lecturer and dermatologist.
However, the approach to the exam was woeful with very little information where approx 2 weeks prior to the exam a new invigilation model was put in place. Although there was a practice log in session this was only to see if screen share was working and the internet speed was enough. Had it not been s,o then it would have been very stressful sorting that out in the short time available. This exam though was stressful enough without then trying to know why the computer would not let me start the exam only then realising that my phone camera was meant to explore the room rather than my internet camera. Some better information on this would have been appreciated. I also realised in my next section that I was about to be allowed to start my exam only then realising my invigilation was not recording possibly resulting in an automatic fail. My stress levels were then through the roof making it extremely difficult to focus on my exam. I will admit my view is coloured having failed one of the components of the exam which I believed to be excessively pedantic despite getting the diagnosis and treatment correct but admit I had not considered EVERY differential. I was previously happy with a prior certificate I had done with Improve and wanted to replicate the experience but I was disappointed. Even the reporting of the results was poorly delivered. I had expected the results within 6 to 8 weeks but it took 10 weeks. It would have been nice to get an update email now and then just to let us know when to expect the results. It was a much more unpleasant experience with this certificate but I hope to persevere and complete the certificate at a later date.
November 27, 2024
Reply from Improve Veterinary Education - UK
Thank you for your detailed feedback. We’re glad you found the lectures engaging and appreciated the support from our tutors, particularly in pathology, endocrinology, respiratory medicine, and dermatology.
We’re sorry to hear that the exam process and results reporting did not meet your expectations.
Thank you for your constructive feedback. Our Operations Manager will be in touch to discuss this further with you.
Excellent speakers and course content but let down by poor organisation/management from Improve
I previously studied for and gained a PgC in small animal medicine with Improve in 2014 and was very impressed with the venue, speakers and organisation. I have been working towards a PgC in ophthalmology over the last couple of years and although the course content and speakers were still very good the organisation by Improve was not. Both in my course and for colleagues doing certificates in many other areas there were mistakes made with dates of the attendance days, some deadlines were unrealistic, dates of exams and coursework deadlines would change and sometimes were elusive. Given almost all attendees are busy working practitioners we need to depend on solid organisation and did not consistently receive this which was both unnecessarily stressful and frustrating given the cost of the course.
If this review were just on the speakers and course content it would be 5*. If it were just for Improve’s management/organisation it would be 1*.
June 13, 2024
Reply from Improve Veterinary Education - UK
Thank you for taking the time to share your experience. We’re pleased to hear you found the speakers and course content valuable and aligned with the high standards you’ve come to expect. However, we’re sorry that the organisation didn’t meet your needs, particularly with scheduling and deadline management. We recognise how important reliable logistics and clear timelines are for busy practitioners like yourself. Your feedback is instrumental as we continue to refine our processes, and we’re actively working on improvements to ensure a smoother experience for our delegates. Our Operations Manager will be in touch to discuss your concerns further. Thank you again for your honesty—we’re committed to delivering the consistent quality you deserve across all aspects of our programmes.
The organisation was poor
The quality of the course was good but I was very dissapointed with
- Advice given online, how accessible it was to find out what the next step was
- One time they summoned all the delegates on a certain date but the teacher wasn't told the right dates so we spent two days there in vain
- The exam in 2023 was a disaster, they uploaded the wrong CBS exam which delayed things and stressed us out, I failed (unsure if due to the stress or if I was meant to fail anyway) but that was very stressful
November 9, 2023
Reply from Improve Veterinary Education - UK
Thank you for sharing your feedback. We're pleased to hear that you found the course content valuable, and we regret the challenges you faced with scheduling and the exam process. We understand how these issues could have impacted your experience, especially during such a critical phase of your training. Since 2023, we’ve taken significant steps to streamline our communication and examination process, and we’re now receiving positive feedback on the improvements. Your insights are invaluable in helping us continuously enhance our programmes, so please don’t hesitate to reach out if there’s anything more we can do to support you.
Online modules were good
Online modules were good, comprehensive with knowledge checks to backup learning.
In person lectures there was just too much to take in.
The exams process was handled terribly. Not to know the time of the exam with less than two weeks to go is appalling.
November 6, 2024
Reply from Improve Veterinary Education - UK
Thank you for your feedback. We're pleased that you found the online modules comprehensive and valued the knowledge checks to support your learning. We’d like to understand more about your concerns regarding the in-person lectures and exam scheduling. Our Operations Manager will be reaching out to discuss these issues further with you. We apologise for any stress this may have caused and truly appreciate your insights as we work to enhance the experience for all participants. Thank you for sharing your feedback.
Truly dedicated
Previous experience with Improve International endoscopy certificate made me chose them again for my SAS Certificate.
November 4, 2024
Reply from Improve Veterinary Education - UK
Thank you for your continued trust in us! We’re delighted that your positive experience with the Endoscopy Certificate led you back to us for the Small Animal Surgery Certificate. We look forward to supporting your journey and ensuring another rewarding experience!
Good modules but poor exam experience
Modules were excellent but the exam experience was unprofessional and disorganised.
May 15, 2024
Reply from Improve Veterinary Education - UK
Thank you for your feedback. We're pleased to hear that you found the modules valuable and insightful. We understand that our Operations Manager has already reached out regarding your examination experience, but please don’t hesitate to get in touch if there’s more you’d like to discuss. We’re committed to maintaining high standards across both training and assessments, and your feedback is invaluable in helping us enhance our service.
Fantastic tutors with low tutor to…
Fantastic tutors with low tutor to student ratio. Amazing faculty for practical sessions and lectures .
October 16, 2024
Reply from Improve Veterinary Education - UK
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our tutors and faculty. Our commitment to maintaining a low tutor-to-student ratio is designed to enhance individualised learning, and it’s great to know that you found both the practical sessions and lectures to be exceptional. We appreciate your support and look forward to continuing to provide high-quality education!
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