iMyFone Reviews 

8,085
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 747 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt responses, professionalism, and genuine dedication when solving technical issues. People note that the staff is exceptionally helpful, polite, and efficient in guiding them through various software problems with great care. Reviewers note that communication is smooth, and representatives always go above and beyond to ensure complete satisfaction. However, some customers also noted experiencing significant delays or unhelpful responses from support when dealing with complex refunds or troubleshooting. Consumers occasionally reported difficulties regarding product functionality limits and expressed frustration over a lack of proper follow-up communication.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting the swift, professional, and dedicated... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as swift, helpful, and... See more

Response time

Clients share positive opinions on response time, consistently highlighting the swift and efficient support... See more

Service

Customers consistently note positive experiences with service, highlighting quick, courteous responses and... See more

Product

People report ambiguous experiences with product, as opinions on different items vary widely. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the D-Back Data Recovery Kit. Although it wasn’t able to fully recover the data I needed, the customer service team provided me with thoughtful advice, for which I am very grateful. I... See more

Company replied

Rated 5 out of 5 stars

If only I had paid more attention to regular back-ups in the cloud I wouldn't need to use iMyFone :) When my iphone bent and went into recovery mode the other software recommended by chatGPT was not a... See more

Company replied

Rated 5 out of 5 stars

Incredible customer service! Special thanks to Kiki from iMyFone AnyTo!⭐⭐⭐⭐⭐ I had an issue with my subscription, but the customer support team handled it amazingly well. The problem was completel... See more

Company replied

Rated 5 out of 5 stars

Rene provided fantastic support. he was not only quick to respond but also proposed a very reasonable solution, showing a deep knowledge of the product. Overall, his professionalism and genuine custom... See more

Company replied


Company details

  1. Electrical Appliance Wholesaler
  2. Electronics Store

Written by the company

iMyFone offers easy-to-use tools for iPhone/iPad/iPod touch users to recover lost data, free up space, permanently erase data, selectively restore iTunes or iCloud backups, and transfer media files between your iOS devices and computer/iTunes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(8,085)

975 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The services were great with June

The services were great with June. Help me solve most of my problem and questions.

July 7, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team

Rated 5 out of 5 stars

Sara helped me with my issue

Sara helped me with my issue. Thank you.

July 6, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team

Rated 5 out of 5 stars

Thanks for your sopport

I deeply appreciate your quick response and support.
supporter name : IVY

July 7, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team

Rated 5 out of 5 stars

Ivy was great and helped me through my…

Ivy was great and helped me through my situation.

July 4, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team

Rated 5 out of 5 stars

iMyFone AnyTo

Rene helped me with a plan discrepancy with iMyFone AnyTo i appreciate the fast response and solution that was provided.

July 3, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team

Rated 5 out of 5 stars

Rene always gives us quick support.

Rene always gives us quick support.
Appriciated!

July 3, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team

Rated 5 out of 5 stars

Responded quickly and did exactly what…

Responded quickly and did exactly what I asked! Sara was very helpful. Thank you!

July 2, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team

Rated 5 out of 5 stars

Great

Great experience

July 1, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team

Rated 5 out of 5 stars

The customer service is good

The customer service is good. Thank you, Ayden.
Even I still cannot use this software, but Ayden did good support to me.

July 2, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team

Rated 5 out of 5 stars

Really useful and helpful utility

Really useful and helpful utility, if we are talking about iMyFone AnyTo, had experience with using only this one, but I guess other products are good-quality and 101% useful too. Special thanks to Rene from the support team for fast, customer-oriented, and personable service.

July 1, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team

Rated 5 out of 5 stars

I received excellent service

I received excellent service, and my request was resolved quickly and efficently. Special thanks to Kiki for all the support.

June 29, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team

Rated 5 out of 5 stars

Sara was wonderful

Sara was wonderful. Thank you

June 29, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team

Rated 5 out of 5 stars

Very prompt response from the team

June 29, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team

Rated 5 out of 5 stars

Recommended ❤️

June 26, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team

Rated 5 out of 5 stars

Very responsive

Ivy was very responsive to my emails, she help me getting out of the recovery mode of my device. Thanks again for your help.

June 27, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team

Rated 5 out of 5 stars

Thank you so much Rene they are…

Thank you so much Rene they are positive 🎊

June 27, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team

Rated 4 out of 5 stars

The Magic Mic didn't meet expectations

The Magic Mic didn't meet expectations, and losing 80% of my money on a refund just an hour after purchase was disappointing. However, the customer service team was very responsive and helpful.

June 26, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team

Rated 5 out of 5 stars

Give best solution for real problem.

Give best solution for real problem.
There is no perfect apps, but there's great apps, when it combine with great customer service

June 27, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team

Rated 5 out of 5 stars

Customer support was awesome

Customer support was awesome. Rene helped me out as much as possible and worked with me so well. Appreciated that they took there time to help me!

June 26, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team

Rated 5 out of 5 stars

Actually the program didn't work at my…

Actually the program didn't work at my transfer however at all stage they tried the support me and at the end when i requested refund they did accordingly,
Very helpful and trusted application.

June 24, 2026
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team

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