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See what reviewers are saying

Rated 5 out of 5 stars

received the product in a timely manner. The charm was a little smaller than it looked in the picture but that's with everything I guess. and it got dropped off late and in a regular looking car I tho... See more

Rated 1 out of 5 stars

I received a damaged chair that the company did not make good on. They sent me a replacement part in a completely different color … Wanted to give me $100 off a nearly $800 chair. After repackaging... See more

Rated 5 out of 5 stars

I am so glad I bought this kitty house, it fits perfectly in the house. I don't know how waterproof it is as it has been used indoors but it was very easy to put together and the picture instructions... See more

Rated 5 out of 5 stars

Well made cat house and not difficult to put together, although I wish it had markers as to where some of the screws were to be placed. I’d highly recommend this pet house.

Company details

  1. Jewelry Store
  2. Jewelry Designer

Written by the company

Imysea: Premium Jewelry Store Online Welcome to Imysea! We are a reliable online fine jewelry store that specializes in vintage jewelry, moissanite jewelry, S925 Sterling Silver, etc. Why choose Imysea? Reasonable jewelry price Reliable jewelry quality Wide range of jewelry products Free shipping for all Explore more fine jewelry from Imysea.com now!


Contact info

4.1

Great

TrustScore 4 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Custom

I ordered a personalized engraved ring and it's perfect! The engraving is clear and precise, the fit is accurate. If you're looking for beautiful, reliable, affordable jewelry, this is the place to shop.

February 11, 2026
Rated 4 out of 5 stars

easy to wear

I bought a tennis necklace and it's perfect for daily wear. But I wish the product page had a few more close‑up photos to show the details better.

February 9, 2026
Rated 5 out of 5 stars

Hypoallergenic

I have sensitive skin and struggle with cheap jewelry, but this moissanite necklace is gentle and comfortable. I will be a repeat customer for sure.

February 10, 2026
Rated 5 out of 5 stars

My New Favorite Jewelry Store

I'm obsessed with my new tennis chain from imysea. It has a nice weight, looks luxurious, and matches everything I wear. Shipping was fast, packaging was lovely, and the shopping experience was smooth from start to finish.

February 10, 2026
Rated 5 out of 5 stars

STUNNING

This bracelet is absolutely breathtaking—I'll definitely be purchasing more pieces from this seller. Every design is stunning, and I'm still completely blown away by how beautiful it is. Running my fingers over it, you can really feel the premium craftsmanship. That's what truly sold me.

February 9, 2026
Rated 5 out of 5 stars

Came 3-5 days

received the product in a timely manner. The charm was a little smaller than it looked in the picture but that's with everything I guess. and it got dropped off late and in a regular looking car I thought that was odd but as long as I got the product quick no complaints here.

January 4, 2026
Rated 1 out of 5 stars

Customer experience challenges

Hi - I did not receive an email confirmation or the item. I have no record of the purchase that I know I made. I tried to follow up with no luck.

Please advise. Thank you.

May 15, 2025
Imysea logo

Reply from Imysea

Hi-We just inquired about your order 8125, it delivered on May 22nd. We send order information and reminders with every order. During this time, we did not receive an email from you. It may be due to your email settings that are blocking our order emails. We sincerely apologize for the inconvenience caused by this.

Rated 5 out of 5 stars

Beautiful !

Quite a beautiful bracelet, the moissanite is sparkling and I'm very happy with my purchase!

April 9, 2025
Unprompted review
Rated 1 out of 5 stars

No receipt or order confirmation email

No receipt or order confirmation email. I need help returning the item and have no way to go about that

April 22, 2025
Imysea logo

Reply from Imysea

Hi, you are posting this comment on May 7th on trustpilot. Contacted us on May 9th to request a return and we processed your return request as soon as we received it.

Rated 1 out of 5 stars

Company sent the wrong base

Company sent the wrong base. My car seat is useless without a base for the car

March 3, 2025
Imysea logo

Reply from Imysea

Our product descriptions detail that our bases only fit our strollers and that other strollers are not suitable. However we checked the order and your stroller was not purchased from our website so this is not available. Please be aware of this.

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