Inbox.com Reviews 

72
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

For some unknown reason, my Inbox email stopped working. The computer showed a small yellow box in the lower-right corner, but I had no idea how to fix the problem. After spending over ½ an hour with... See more

Rated 1 out of 5 stars

I have a paid account with the Jubii.dk subsidiary of Inbox.com and their IMAP/SMTP-servers very often are unavailable, even though I can see that their Webmail-servers are available. I have written t... See more

Company replied

Rated 5 out of 5 stars

If it weren't for Eva, with her infinite patience and understanding, I would be in a terrible situation. I am 76 and I have worked on computers for over 40 years and upgrading my sister in-laws machi... See more

Company replied

Rated 5 out of 5 stars

I have used inbox.com for over 10 years with no problems at all. Lately, I had difficulty with my bank in making my recurring payment. Customer care at inbox was understanding and helpful. They res... See more

Company replied

Company details

  1. Email Service Provider

Written by the company

Inbox.com is a premium and ad-free email service, with great customer support.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(72)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

INBOX.COM BLOCKED ACCOUNT

Dear Inbox.com,

My Inbox.com account was blocked without any reason/s and I was asked to contact you via your help desk. I did contacted you but none of your official and friendly answer has been given to me. Please, you should kindly unblocked my account.

Thanks!
Humble User.

July 31, 2014
Unprompted review
Inbox.com logo

Reply from Inbox.com

Sorry to hear your experience with Inbox years ago was bad.

Inbox has new owners from 2023. We recently upgraded the service. Our aim is to offer a modern, fast, ad-free and reliable email service, with great customer support. Would be happy to see a new review from you again after our upgrade.

Show reviews in all languages. (72 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look