In Car Music Reviews 

443
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent and professional service received, noting its efficiency, transparency, and promptness from start to finish. Reviewers frequently highlight the staff's exceptional knowledge, helpfulness, and professional demeanor, making interactions pleasant and reassuring for customers. Consumers are highly satisfied with the quality of the products and the high standard of installation, resulting in phenomenal upgraded sound systems and overall professional outcomes. Beyond standard service, some customers particularly appreciated the team's dedication to resolving issues and their consultative approach, offering clear options without pressure.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as brilliant, friendly,... See more

Staff

Consumers find staff to be positive, highlighting their friendliness, professionalism, and efficiency.... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and the... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of work and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited ICM 2 weeks ago to have a new head unit, Audison amp, & a Hertz subwoofer installed in my 20 year old E46 convertible. The job was done professionally without any issues & at the agreed pr... See more

Rated 5 out of 5 stars

Excellent service from start to finish. I paid in advance, left the vehicle in goods hands while I was away for the day — everything was handled professionally and reliably. The dash cam installation... See more

Rated 5 out of 5 stars

Very helpful and determined to resolve any issues. In my case, I had fitted a Wireless Apple CarPlay Android Auto Interface for VW MIB 1/MIB 2 Golf MK7. Although the system worked, the touch screen wa... See more

Rated 5 out of 5 stars

Great place! The guys are super helpful and knowledgable. I wanted to upgrade the speakers in my BMW so got in touch with ICM. After sending through some details of my car, they recommended a number o... See more


Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Electronics Store
  4. Hi-fi shop

Information provided by various external sources

Welcome to In Car Music, East London's Leading Stockists & Installer of Car Audio & Security products, Car DVD & Navigation. This includes Car stereos Multimedia, CD Players, DVD Players & OEM replacement Car Radio, Car Speakers, Car Radios, Subwoofers, Speakers Amplifiers, MP3 Players, Aux In Stereo, USB Car Stereos, DAB Stereos, LCD Screens, DVD Screens, Handsfree Car Kits, Dash Cams, Accident Cameras, Reversing Cameras and Reverse Sensors. We also provide services relating to Car Audio Security and we stock car alarm, tracking systems from manufacturers like Viper, Hornet, Code alarms, Cobra, Tracker and Clifford Car Security Systems. We also supply and install Motorcyle Security, Bikes Alarms,Tracking and Accessory brand by Datatool.


Contact info

4.9

Excellent

TrustScore 5 out of 5

443 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(443)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pre booked my appointment

Pre booked my appointment, friendly advise i took my Audi Q8 for twin rear entertainment tablets to be install and wireless car play. Staff are freindly and welcoming and allowed me to stay whilst they did the install which too about 3 hours do. Overall very happy with the quality of service and they took good care of my car whilst working on it. Highly recommended and convenient outside parking infront of premises. They also have a large rangle of in stock items on display.

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

Happy customer

Happy customer

I was told about In Car by a previous customer, And that the service was great along with the products.
One thing normally noticeable with many service providers is they grab any opportunity to take your notes, the times I’ve been to In Car, the owner always gave me advice on how I could save money whilst still getting what I wanted.

Great service, decent products, I would certainly recommend In Car. Thank you guys

April 23, 2022
Unprompted review
Rated 5 out of 5 stars

I happy to have found such people to do…

I happy to have found such people to do business with. What can I say? Aside from effortless! I dropped of the car in one morning and by early afternoon the car was ready for collection with a new alarm system. Well recommended, you're in safe hands here. Most importantly, they have restored my sleep knowing full well my car is secure.

April 16, 2022
Unprompted review
Rated 5 out of 5 stars

Car entertainment system upgrade

It was a pleasure to have my mercedes benz c class entertainment system upgraded by ICM, they were courteous and professional. I would highly recommend the item to anyone.
TOP SERVICE!

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic job

Fantastic job. Have to another guy couldn’t do it. These guys got it done in a few hours. Fantastic really pleased

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Professional job VERY happy

Had ambient lighting fitted in my car by John and Byum. I'm so pleased with it. Great quality and a professional job. Will highly recommend these guys. Very happy customer

January 25, 2022
Unprompted review
Rated 4 out of 5 stars

All around good service

Good installation prices. Done quickly. Decent customer service,
but very busy so refuse to do any other jobs.
But as helpful as can be. Subwoofers sounds great and no issues so far. Recommended and will be back

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

In Car Music did an excellent job…

In Car Music did an excellent job installing a reverse camera and connected the dashcam to a wireless carplay smart box. Very friendly team and helpful team and they were able to fit me in at short notice.
Job was done efficiently and would highly recommend. Thank you.

January 4, 2022
Unprompted review
Rated 5 out of 5 stars

CD player for cars that have none!

I discovered that In Car music sold a CD player which plugs into the car usb port (something the man in Currys told me does not exist) but they only work with certain makes & models. I sent an enquiry about compatibility. I received an answer straight away (fortunately it is compatible with my partner's car - he has an extensive collection of CDs which he still wants to play without having to download onto usb sticks). I placed my order, which was filled within days (even in the run up to Christmas) & my partner is delighted.
So, I thoroughly recommend the product, the service was first class & I am delighted with my purchase.

December 30, 2021
Unprompted review
Rated 1 out of 5 stars

Very bed and unprofessional work and…

Very bed and unprofessional work and attitude. After asking for the install of a DSP amp speaker upgrade notice that proper power supply wasn’t installed as stated by manufactures then after bad tweeter frequency in checking notice that passive crossovers had not been installed as required to protect tweeter popping and blowing.. Unbelievable I WOULD SERIOUSLY NOT RECOMMEND THIS COMPANY

December 30, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look