I N C H ² Reviews 2,600

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with their orders, frequently reporting that products were never received despite payments being processed. Customers also experienced significant issues with the products themselves, as many never arrived. Reviewers consistently highlighted problems with payment processing, noting that funds were taken quickly but orders were not fulfilled. The company's response time to inquiries was also a major point of frustration, with many reporting no replies to emails or messages. Additionally, the delivery service was widely criticized for non-delivery and extreme delays.

What people talk about most

Order

Clients share negative opinions on order experiences, with many reporting significant delays and non-receipt... See more

Product

Reviewers highlight negative aspects of product. Many customers report not receiving their purchased... See more

Payment

Customers consistently report negative experiences related to payment and order fulfillment. Many reviewers... See more

Response time

People report negative experiences with response times, often citing a complete lack of communication after... See more

Delivery service

Customers consistently express strong dissatisfaction with the delivery service. Many reviewers report not... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It annoys me I can’t do ‘no stars’…. Spent £300 plus on a pair of boots and had order confirmation- then nothing! Weeks passed, I’ve emailed / tried social media/ their website….just asking for an ack... See more

Rated 1 out of 5 stars

This company is a scam!!!! Please beware and do not order from them under any circumstances. This is a second review from me because I've emailed them several times trying to understand where my o... See more

Rated 1 out of 5 stars

I placed an order on June 6, 2025 with Inch2. After not receiving any shipping updates, I reached out on June 15 and June 20. Their customer service replied on June 20, saying my order was “curren... See more

Rated 1 out of 5 stars

Guess what? I’m on the band wagon also. I placed an order on June 17, 2025. I requested information sometime in late July or early August. Simona replied that they usually take 3-4 weeks. “Slight... See more


Company details

  1. Clothing Store

About I N C H ²

Information provided by various external sources

INCH² is an award-winning startup aimed to bring handmade top quality shoes and bags for affordable prices. With the support of 50'000 happy customers around the world as well more than 875'000 followers on Facebook and Instagram.

Contact info

1.1

Bad

TrustScore 1 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a pair of boots years ago

I ordered a pair of boots years ago, no boots, no refund = total theft! I cannot understand why media is not getting involved 🤯 hard earned money goes into someone’s pocket and it seams to be tolerated by everyone, Latvian government + media. Sooooo so angry

November 30, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! Ordered a pair 5 years ago,no product, no refund. If you have ordered, CONTACT YOUR BANK to get a charge back before it’s too late.

June 30, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM!!!

SCAM SCAM SCAM!!!
I have bought 2 pairs since 2018 and the order I made now in August I will never receive because they don't exist any more. I sent several emails and finally called the UK customare care number and the number belongs to some fourtune tellers!
As I have receipts from previous purchases I found the company name and all the details - the company Animo Forti was excluded in 2022.

October 23, 2024
Unprompted review
Rated 1 out of 5 stars

It's completely a scam

It's completely a scam. I ordered a pair during a sale. Then they claimed that they experienced shortage because of the pandemic. Then the goods have never arrived. I wrote again, they claimed they would refund,,,,,, then their email completely became invalid. Now, they reappeared again! Don't buy anything!!!!!!! SCAM!!!!!???

October 31, 2023
Unprompted review
Rated 1 out of 5 stars

This isn't a company it is truly a scam…

This isn't a company it is truly a scam , just received emails from them about their shoes .In May 2020 I sent them £169 .00 for what I thought looked like a pair of beautiful hand made shoes , never received them ,after many emails and never got any messages back never got money back either . But what I have learned read all reviews

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM! Do not buy!I make an order, and there was some problem with my first try to paid and I try second time. Now i understand that they took my money twice for only one order and no shoes, no email nothing.

September 24, 2024
Unprompted review
Rated 1 out of 5 stars

It's a scam! Do NOT buy anything!

If it were possible, I would give a negative star. I've ordered from Inch2 in the past and was very fond of the product. I placed an order in January 2024 and have seen my money disappear and no sight of my boots. I have been emailing them as they have been changing domains and yesterday received a message they blocked me. So instead of replying- I get blocked. Since January, they have changed their domain a number of times and I have contacted each one. The Toll Free number for the US does not work.

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

This company doesn’t exist

I have ordered 2 pairs of boots advertised with high discount in July 2024. I bought already a boots from them in 2019 and it was beautiful, I still wear them. This time my payment went through but I have never received an email confirmation, nor confirmed my shopping on the website. Fortunately I made a screenshot before I closed the window. I payed with my credit card, which has an automatic insurance on every shopping. I wrote several emails, no reply. Called them: the number doesn’t exist. After 6 weeks I claimed back my money through my credit card company, fortunately I have been quickly reimbursed. All in one: this company doesn’t exist anymore, I am sure someone stolen their name and online shopping platform and continue to advertise their shoes. Do not buy anything there!

July 28, 2024
Unprompted review
Rated 1 out of 5 stars

It's a scam!

It's a scam! I ordered shoes, and after three months of trying to contact them, I still got no shoes, and no answer. DO NOT BUY FROM THIS SITE.

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

WARNING!!! Don’t order!! SCAM!!!

I’m still wondering How’s it possible that this company is still sending emails and advertising about their collection (and on discount) just got one today!
First order went well and received cool boots in 2020. Second order still waiting and it was done 2021 on Black Friday.. 3 years has past!
They used to answer emails but not anymore. Total scam company! That is a pity as there shoes where unique.
You never get your money back!

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t order!

Don’t order!!
Bought a pair of shoes 9months ago, emailed them 100times, no respond, no shoes!!
Have no idea why this website is still official, shat it down, so people don’t waste time and money on it!!

September 2, 2024
Unprompted review
Rated 1 out of 5 stars

It seems this is now a scam site

It seems this is now a scam site! I ordered boots from this company years ago and actually loved them. Last month I got an email about a sale and ordered another pair. It's been weeks and I haven't received any shipping updates. I've sent multiple emails to customer care and haven't received any response.

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER; They do NOT send Products

DO NOT ORDER FROM THIS COMPANY. They take the money but do NOT send the merchandise. They’ve been sending daily emails since June/July to potential customers, about a sale. They are taking orders, but NOT delivering the products. I tried contacting them via website, 3x via email, & social…no response. How is this website & social handles still working after years of complaints? Shut them down so others don’t fall for their fraud.

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

These people are Scammers

These people are Scammers! DON’T buy from them. I bought boots a few years ago and never received them. They took my money though. I was supposed to get a refund and they disappeared. SAVE YOUR MONEY.

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!
Just let you buy what does not exist
And their site is there with offeres.No idea how to stop them.

August 3, 2023
Unprompted review

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