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Company details

  1. Events & Entertainment

Information provided by various external sources

Incom Gaming is hobby store, gaming centre in Cheltenham offering gaming tables for casual and organised play and a one stop shop for all your hobby needs.


Contact info

3.1

Average

TrustScore 3 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Smooth internet order

Was worried when ordering due to the other negative reviews. Can't comment on the staff as I ordered online, but my order was processed promptly and delivered on time.

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Rude, unwelcoming and discriminating staff

I’ve shopped in this store for quite a while now and always dismissed the rudeness of the staff, puttting it down to an attempt at humour but I’m getting the impresssion now I was wrong. The store owner openly told me I wasn’t able to buy something because I wasn’t a ‘player’, adding I should turn up to their events if I wanted to buy from them.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Shopper

I had a great experience with IncomGaming! The delivery was super quick, and they kept me updated the whole time, which was really reassuring. Their prices are amazing, and you can tell they’re a trustworthy company. I’ll definitely be ordering from them again. Highly recommend!

December 4, 2024
Unprompted review
Rated 3 out of 5 stars

Beware when ordering supplements/books on their own.

Be careful if ordering a game supplement/book on it's own as Incom just send this in a bubble wrap envelope and was damaged as result (would be better if you ordered multiple items, so they could be put inside a box or similar).

I ordered a supplement and it turned up looking like worse for wear with both bottom corners scuffed.

To be fair, Incom did refund postage, so thank you - but please Incom, when posting people's books, don't just send in a bubble wrap envelope, it does not protect against postal damage whatsoever.

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great service in store and online

Great service in store and online. Always super helpful and delivery takes no time at all. Will definitely being buying from here again. Once there are Pokémon booster boxes in stock that is

August 2, 2021
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Selected to ship but went to store instead. Got this response:
It’s a fault within PayPal. This does not mean we have to cover shipping costs because you could not be bothered to check your order fully before completing the payment. We have lots of customers using PayPal at checkout, and a very small minority encounter the issue you have had. 99% check their order fully and this is not an issue. You, like so many people saw FREE or £0.00 and though great, winner.

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Purchased a top of the line Infinity airbrush online on Tuesday and it arrived today, only two days later. A lot of companies wouldn’t have even packaged it in that timescale. I also received a few items of bonus merchandise which was an unexpected bonus.
The airbrush was factory sealed and arrived well packed and obviously in mint condition.
I would happily use the company again.

June 11, 2020
Unprompted review
Rated 5 out of 5 stars

Great service in difficult times

Model arrived as advertised and very well packaged; very prompt dispatch. I was also impressed that multiple items were packaged and sent together as one shipment. Will use Incom Gaming again.

June 10, 2020
Unprompted review
Rated 5 out of 5 stars

Superb

Superb. Couldn't be happier. Correspondence was fast and they can organise Saturday delivery. Thank you

February 1, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect!
Outstanding service, fast delivery, friendly staff and great prices. My new go to geek shop for online orders.

September 6, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic venue

Fantastic venue. Middle of town and situated in a lovely pub. The venue boasts numerous tables and an entire store room of gaming scenery covering everything from fantasy to futuristic and non-fiction settings not to mention a large selection of 6x4 and 4x4 high quality gaming mats to put it all on. The shop is well stocked with models and numerous gaming systems a lot of which are provided as demo sets aswell so one can dabble in other games, a sort of try before you buy! Incom also have a huge selection of modelling tools and paints from different brands and a bargain bin! The owner is very knowledgeable and enthusiastic about the games he provides and it is always a pleasure visiting, if you can't find what you are looking for he probably can!

January 2, 2018
Unprompted review

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