While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people found the website frustrating and difficult to use, citing issues with outdated job postings, irrelevant search results, and a confusing interface that often required manual verification of listings. Customers also expressed dissatisfaction with the service, noting a lack of responsiveness from staff when seeking assistance and problems with job listings that appeared to be misleading or inaccurate or did not exist. Some people were dissatisfied with the contact process, reporting difficulties in reaching support and being forced to provide personal information like phone numbers, which they felt was unnecessary and a privacy concern. Reviewers also mentioned that the user experience was poor, with frequent site problems, inconsistent performance, and a time-consuming application process due to redundant information requests and a lack of proper filtering options.

What people talk about most

Website

Clients express significant dissatisfaction with the website. Many reviewers report issues such as outdated... See more

Staff

People report negative experiences with staff, citing issues such as harsh management, lack of support, and... See more

User experience

Customers consistently express dissatisfaction with the user experience. Many reviewers report that the... See more

Service

Consumers find service to be negative. Many reviewers express extreme disappointment and disgust with the... See more

Customer communications

Users describe negative interactions with contact. Many reviewers express frustration with being forced to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I was under the impression that Indeed was one of the most reputable job boards. However, recently, I have been dealing with endless "employers" who just claim to offer real job openings when in fac... See more

Company replied

Rated 2 out of 5 stars

This is the 4th time I have applied to fake jobs on indeed. The last scammer sent me a zoom interview request but when you join the meeting it downloads or tries to download spyware on your computer.... See more

Company replied

Rated 2 out of 5 stars

Postings are undated. I know there's a way to inspect the source and figure it out, but that's such a hassle. The postings are just often so old. Trying to help a teenager find a job is usually going... See more

Company replied

Rated 2 out of 5 stars

This is the 2nd time a potential employer has sent me a message and AGAIN..Im unable to see the response as I can't access the message.. extremely upsetting and annoying... I've tried to make contact... See more


Company details

  1. Search Engine Company
  2. Media Company

About Indeed

Written by the company

More people find jobs on Indeed than anywhere else. Indeed is a leading matching and hiring platform, and the #1 job site in the world (Comscore, Total Visits, September 2022).

Indeed matches and connects job seekers to millions of jobs in more than 60 countries and 28 languages.

Over 3 million employers use Indeed to find and hire new employees. More than 300 million unique visitors use Indeed each month to search for jobs, post resumes, research companies, and more.

Indeed delivers 2.5X more hires than other branded job sites combined (Among BreezyHR clients, Sources of Hire Report 2021, U.S.).

For more information, visit indeed.com.


Contact info

2.2

Poor

TrustScore 2 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not sure this site is worth it

I have spend a good part of a week looking on indeed and put in for a ton of job and nothing from anyone starting to think people don't even look at this site they post and never go back

March 1, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Charles, we know job searching can be tough and discouraging, especially when you're not hearing back from employers. While Indeed isn't directly involved in the hiring process, we recommend checking out this resource on our Career Guide about what to do if you're not hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. We wish you the best of luck in your job search!

Rated 1 out of 5 stars

How are you suppose to find a job if…

How are you suppose to find a job if this cruel company block you for a mistake made instead of giving you a warning. Put a honest review, trying to stop someone else enter a building that’s as toxic as they come to now I can’t apply for jobs. Ridiculous, no wonder so many people unemployed because of these websites making you go bankrupt, homeless & with bad credit. DO NOT USE THIS JOB WEBSITE OR GLASSDOOR AS THEY ARE LINKED.

March 1, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Adam, if we can assist with this please follow up with us by email at trustpilot@indeed.com so we can have a closer look into this for you.

Rated 1 out of 5 stars

I have spent a year and a half applying…

I have spent a year and a half applying to well over 100 places where approaching 150 now I've gotten three interviews no call backs and no response from all the others I've responded to I follow up with them check in on the job and nothing this app does not work for anyone unless they pay for it if you pay for it like they advertise all the time that I'm sure you'll get a job but if you're using the free version It's a complete waste of your time I have also deleted my account

March 2, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi, Curtis! We completely understand and empathize with how tough and discouraging the job search can feel, especially when you're not hearing back from employers. At Indeed, our mission is to help people get jobs. While we provide the tools and platform to connect employers with job seekers, hiring decisions and outreach are handled directly by employers themselves. That means we unfortunately can’t guarantee a response to every application. To support you during this time, we recommend exploring our Career Guide, which offers valuable advice and resources: https://www.indeed.com/career-advice. Additionally, this article specifically addresses what to do if you aren't hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. In addition, to search and apply for jobs on Indeed, it is completely free. Indeed does offer paid services such as resume reviews; however, those services are optional. We wish you the best of luck in your job search!

Rated 1 out of 5 stars

Avoid. Far too many spam emails......

Avoid. Once they have your email address you get spammed every day.... ! I don't have time for that.

March 2, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi PJ, you can manage the emails that you receive from Indeed in Subscriptions section of your Indeed account: https://subscriptions.indeed.com/. You can turn off any emails you do not wish to receive there.

If there are other emails that you are receiving please follow up with us at trustpilot@indeed.com so we can have a closer look and assist!

Rated 1 out of 5 stars

I hate Indeed SO MUCH

Indeed is the most annoying and aggravating job site.
Its algorithms are so so bad you cant trust that its not filtering out the actual job you might want to see. Every time I'm on it I feel sick to my stomach. Good job on making the worst job in the world - of searching for a new job - such a terrible experience.

February 28, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Matt, we are so sorry to hear that you feel this way, we take te experience of our job seekers very seriously. Are you referring to jobs that Indeed is recommending to you or jobs that you are seeing in your search results on Indeed?

We would be happy to assist to ensure that you are seeing the most relevant jobs, can you please follow up with us by email at trustpilot@indeed.com so we can have a closer look and assist?

Rated 1 out of 5 stars

access denied despite log in credentials correct

Tried to access account but username and log in not sufficient, asking for old information I do not have anymore. Contacted customer service 5 times and they continue sending me in a loop.. ask for a new password.. and yes, same old information is requested. Just forget about this platform, time wasters.

February 27, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, we are very sorry to hear about the issues that you are having accessing Indeed, can you please follow up with us by email at trustpilot@indeed.com so we can locate your account and assist with this?

Rated 1 out of 5 stars

Hopeless login process

Hopeless login process. Demanded two factor authentication one of the options was sending an email. There was also a warning about the token expiring after 10 min. I waited close to 10 minutes checking both spam and inbox. It eventually arrived but had expired. Pathetic. Just use seek.

February 28, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Tuck, this is not the experience we want you to have! We would like to see how we could help here, can you please follow up with us by email at trustpilot@indeed.com so we can assist you with accessing your Indeed account?

Rated 1 out of 5 stars

Not selected by employer Yadaa yadaaa yadaa

you apply for a job and straight away you get " not selected by employer " or Already moved to the nxt step"
IF YOU ARE OVER 50 or you dont have a english name YOU ARE SWEPT ASIDE BY 99% of Employers who are toooo chosey and picky thinking hiring kids is better
NEARLY ALL COMPANIES ON INDEED ARE AGEIST AND RACIST AND JUST DONT READ YOUR CV
AND AGENCIES OMG GOOO AWAYYYY

February 27, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi AJ, we take the experience of our job seekers on Indeed very seriously, we are very sorry to hear that you are experiencing this. We are not directly involved in the hiring process for the jobs appearing on Indeed, this is entirely the employers decision who they hire but we are always trying to improve this.

If you come across a posting on Indeed that you have concerns about please send us an email to trustpilot@indeed.com with more details so we can ensure it is investigated.

Rated 1 out of 5 stars

Used Indeeed for years... Account Suspended for 2 months now...

I have used Indeed for years both to search for jobs and to post jobs. Up until December of 2025 I had a good experience using them. But in December of 2025 my account was suspended because I sent a mass email (which is an option that Indeed allows) to people who had applied to one position. In my email I pointed them to another position I had posted. I started getting responses, but within a few minutes my account was shut down/suspended. It has been suspended ever since.

To make this short, I have reached out to Indeed numerous times to resolve this and have followed their steps to resolve it, but I'm still being told I either have to do more or that they aren't able to help. I have spent hours trying to get this resolved and it still hasn't been resolved. It has been extremely frustrating, and has been a waste of time.

December 25, 2025
Unprompted review
Indeed logo

Reply from Indeed

Hi Marco,

Thank you for taking the time to share your feedback. We’re happy to hear you’ve had a good experience on our platform until you experience this situation. We also understand how frustrating and time-consuming it can be to reach out about the same issue, especially when a resolution hasn’t been reached.

To review this in detail, please email us at trustpilot@indeed.com.

Rated 1 out of 5 stars

Scam platform

February 25, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Prisciliano, we want to make sure job seekers are having a safe experience with Indeed. We have a dedicated review team in place. If you feel unsure about a job, you can report job listings directly to our internal review team. To learn more about this, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

For your safety, please review our Security page and these guidelines for a safe job search,
https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search
https://www.indeed.com/security

Rated 1 out of 5 stars

Employers beware....

After reading through resumes and actively messaging canidates for a week my account goes in a 24 hour review and locks out the canidates and messaging. Which is completely unprofessional look for my business, since I'm already actively messaging canidates. This review process needs to be changed by indeed and should be done before any job listing is posted. After talking with multiple indeed representitives they tell me I will get notified in 24 to 72 hours of any documentation needed. The whole process could take up to 5 to 7 business days before the review lock ends.

February 25, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Jason, we are very sorry to hear about this and can understand how it would be an inconvenience. We take the security of our job seekers and employers very seriously, we have a Trust & Safety team who conduct an extensive moderation process deisgned to protect our users and ensure a high level of quality in our search results. All accounts are subject to this review and it can happen at any time. Occasionally, additional documents may be needed in order to complete a review.

We will ensure that your feedback on this process is shared internally.

Rated 1 out of 5 stars

I am not surprised when I saw this…

I am not surprised when I saw this reviews!! Their pricing is very confusing . I paid £75 for one month but no good opportunity, definitely not same as before, customer service so poor, not helpful and they don’t care about feedbacks. never advertised there again.

February 16, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Baback — thanks for taking the time to share your feedback. We are sorry for the frustration.
To clarify how Indeed works: employers pay per click to advertise a role on Indeed, not per applicant. While we don’t participate in your hiring process, we do offer tools to help improve applicant relevance — for example, optimizing the job description, using screening questions and filters, and adjusting targeting. You can also pause or close a job at any time if you’re seeing too many, too few, or irrelevant applications.
If you’d like, we can review your job setup and share tailored recommendations to help you reach more qualified candidates.

Feel free to contact us at trustpilot@indeed.com, if you need any assistance, we are happy to help!

Rated 1 out of 5 stars

Spam

Spam, 100s of postings for same job. Why are you letting them take over your site. Some people are trying to find real jobs, not look at 100s of the same UBER Job. Save your site.

February 23, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Al, to explain, Indeed’s search engine is built to surface the most relevant roles, but broad keyword matching or limited context can occasionally pull in unrelated results. We’re continually refining this so the right jobs show up first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Social Media Manager").

We would also advise checking out our Career Guide page: https://www.indeed.com/career-advice, there are some great resources here that will assist with all areas of your job search.

Good luck with your job search!

Rated 2 out of 5 stars

Fake Jobs

I wish Indeed did something or something more to screen if the company putting up the ad is actually hiring or not.

February 23, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Meagan! Our goal is to make sure jobs on Indeed are legitimate opportunities for our job seekers. We take Search Quality seriously: https://indeedinc.my.site.com/employerSupport1/s/article/115005915763?language=en_US. If you ever come across jobs on Indeed that you have concerns about, you can click "report." Here is a resource that can be used for guidelines on safe job search tips: https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search. Thank you!

Rated 2 out of 5 stars

Initially

Initially, I contacted to get support and they made it sound like I would be able to get it. It turns out I cannot.

There's no good reason.

Refuting Indeed's false claims:
I have contacted support multiple times about this problem and they refuse to help. They claim "it's not possible" but it certainly is. As a result, it's untenable to work with Indeed. I'll keep trying, but support is not supportive.

February 23, 2026
Unprompted review
Indeed logo

Reply from Indeed

Thank you for reaching out! We would be happy to take a closer look at this for you. When you have a chance, can you email us at trustpilot@indeed.com with additional details about the issue you are experiencing?

Rated 1 out of 5 stars

I live in Daventry not Timbuktu.

I live in Daventry. Anything with a postcode other than NN11 is NOT Daventry. Somehow, Indeed seem to completely fail to grasp this simple fact I can not walk or cycle up the motorway 15 miles.
Every time I receive an email claiming to have the perfect job for me, I'm left annoyed and disappointed. My most recent offering was headed as a job in Daventry, then the first line read Bicester! 27 miles away!

February 22, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Jamie, we would like to take a closer look at what happened here. When you have a moment, please email us at trustpilot@indeed.com with some additional details so we can further assist. Thank you.

Rated 1 out of 5 stars

An absolute shit app

An absolute shit app, do not use, you will not find a job

February 22, 2025
Unprompted review
Indeed logo

Reply from Indeed

Hi Anand, we know job searching can be tough and discouraging, especially when you're not hearing back from employers. While Indeed isn't directly involved in the hiring process, we recommend checking out this resource on our Career Guide about what to do if you're not hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. We wish you the best of luck in your job search!

Rated 1 out of 5 stars

I just want to see jobs I am searching for...

I am a certified secondary school administrator. I am looking to become a small school principal or assistant principal. To work that, I set my filters and "bang" I get 416 jobs that "match" my search. No I did not search for a Behavior Technicians role, an FBI agent role, a Pre School teacher, a Nurses Assistant etc. I had to go through 23 RIDICULOUSLY non-matched role to even get to a job opening even remotely close to what I was in theory "looking" for. PATHETIC!

February 21, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Michael, sorry to hear about your experience! To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "School Principal"). This will prevent any irrelevant keyword matching. We hope this helps!

Rated 1 out of 5 stars

So many Ghost jobs exaggerated salaries

So many Ghost jobs. The employers of several sales related job posting just put in any weird salary range like 80k - 200k?? Later you find out it’s fully commission - no base salary at all. Anybody can attract talent my posting disingenuous and exaggerated earning projections. Later the same employers complain when the talent leaves after realizing no matter what they do the higher end was not even achievable from the get go. Employers complain about attracting the wrong talent only because they lied from the beginning

February 21, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi N, if you feel unsure about a job, you can report job listings directly to our internal review team. To learn more about this, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

For your safety, please review our Security page and these guidelines for a safe job search,
https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search
https://www.indeed.com/security

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look