INFINOX Reviews 1,136

I use the STP account on Infinox and the pricing is fair. No issues with deposits.

I like most of what Infinox offers especially the variety of instruments. I just think the mobile app could load slightly faster sometimes. Still a solid place to trade overall.

They have blocked significant funds for months with no court order, no regulator instruction, and no clear explanation. Emails are ignored, deadlines are missed, and no one takes responsibility. They're not even mentioning which one of their entities has our funds!

What’s worse is their shifting licence claims.

1. First, they claimed to be licensed in Anguilla: the Anguilla FSC has now issued an official investor alert warning about Infinox. You can check for yourself.

2. Then they claimed to be licensed in The Bahamas: that claim quietly disappeared from their website.

3. Now they say they’re licensed in Mauritius, but they don’t appear on the official FSC Mauritius register.

This pattern speaks for itself.
See you in court!

Super intuitive and an amazing support team. I've had all the explanations, help and proper guidance, making it pretty easy to understand the platform.
Adding the robot to the mix, it makes it an amazing overall tool and site to do your tradings.

Positive aspects

Infinox is duly licensed by the Financial Services Commission (FSC) of Mauritius, granting it formal regulatory status.
The company acknowledged the existence of a Trading Agent Agreement (TAA) with the third party XCS/Xentinel Black, used for PAMM services.
It responded to the formal complaint within the indicated timeframe (August 2025), demonstrating an internal procedure for handling complaints.

Critical issues identified

Non-compliant onboarding
My account was registered exclusively via WhatsApp in Spanish by an active employee, without using the official platform, without standard KYC verification, and without signed documentation. This violates the expected practices of a regulated entity.
Lack of transparency regarding third parties
Although a TAA existed with XCS, I was never informed of this relationship, nor was I provided with XCS’s regulatory status (later confirmed by the UK FCA as unauthorized).
Attempt to evade responsibility using timeline-based arguments
Infinox claims that all misconduct occurred after the employee’s resignation. However, the onboarding, connection to XCS, and initial account management took place during his employment.
Failure in employee supervision
An active employee directed clients to an unregulated entity, used insecure channels (WhatsApp), and coordinated directly with XCS’s CEO. Infinox has not explained what internal controls failed to prevent this.
Conclusion
Infinox formally complies with its license, but it severely failed in its duty of supervision, due diligence, and transparency toward a retail client. Its attempt to disclaim responsibility ignores the fact that the relationship with XCS was established under its operational structure and with the direct involvement of its staff.

I do not recommend Infinox to retail investors who do not have independent advisory support and a full understanding of the risks involved in PAMM schemes managed by unregulated third parties.

ix socail copy tradin is clear. love how they did it 😎

Started small with an STP account just to test spreads, then upgraded to ECN. totally worth it! Execution is super fast. Already made several withdrawals.

My Stp account spreads around 1 pip are fine for swing trading. A fine choice so far!

infinox has clean tools n fast MT5 super smooth (:

very pleased with their ecn account. Commissions are reasonable, spreads minimal and execution fast even during NFP releases. In such instances I notice whether the infrastructure can handle hard tasks. This broker passed the test!

Spreads on Ecn accounts are super tight and I found that really helpful

Switched to INFINOX after a bad experience elsewhere. best decision ever! MT4 is smooth, spreads tight, and execution instant. IX Social is fine too, feels like a trader community not just a platform

Have been using infinox for 2yrs, no wd problems so far. thanks!

The broker gives me over 900 instruments to trade, so I can diversify easily between stocks, commodities, and FX pairs. Definitely one of the better brokers out there

Started copy trading through IX Social. such a cool concept! Seeing others’ performance and following pros has really improved my confidence. Also, the educational videos in IX Education Hub are gold.

My experience with Infinox has been extremely disappointing. I reported a serious issue involving what I believe to be fraud and deceit from their Nigeria branch, and despite providing details and following up multiple times, nothing meaningful has been done to resolve the situation. The lack of accountability and response is very concerning.

I expected a regulated brokerage to take client complaints seriously, especially those involving potential misconduct. Unfortunately, that has not been the case for me. This situation has caused me significant stress and financial concern.

This is my personal experience, and I would strongly advise anyone considering using Infinox to think twice and do thorough research before investing your money with them. Customer protection and responsiveness should be a priority, and I did not feel that here.

ix intel drops solid briefs daily, ECN setup feels pro.

lots of assets n low spreads ix social super easy

The IX Social platform is amazing! I can copy top traders directly and learn at the same time. infinox makes it easy even for beginners to manage risk across forex indices,and commodities

I used to believe Infinox was a legitimate broker until my late father had an unfortunate experience with their Nigeria branch. He was instructed to purchase Bitcoin worth $3,000 and was promised returns from trading. Unfortunately, he never received anything in return. This money was part of his pension savings. He was allegedly encouraged and misled into this investment, Infinox have since denied any involvement.

Based on this experience, I strongly advise anyone considering a broker to avoid Infinox, especially their Nigeria branch.