Unusable and dangerous in light rain
Really disappointing experience. The pub was described on the website as being water proof in showers and weather proof - but it was not at all. In just light rain water leaked in from both sides, over where the electrics were installed, making it very dangerous, unsafe and unusable. They are not waterproof at all.
I also paid an additional £150 for the option 1 “Furniture, lighting, flooring and wooden bar servery”. The bar servery wasn’t delivered at all, the “furniture” was 5 old old stools and a couple of wooden tables and the lighting was a tiny disco light you can get from Amazon for £8. The flooring was a very thin plastic net which was pointless so I had to go out and buy a better tarpaulin myself to cover the floor.
We had some light rain when we wanted to use it, so it was completely unusable. The delivery guy (who was great) told me that they are only really designed for dry summer days - which no one can guarantee in England. That’s fine and totally understandable, but it should say that on the website, not that it’s shower and weather proof.
I contacted the owner and told him we couldn’t use the pub at all on the night and requested a refund (I offered to cover some of their transport costs if they refunded the rest). I even sent a video showing the leaks and general weather, but the owner, Craig, refused to give me any money back and just gave me his contact details for my solicitor and told me to “do what I have to do” - hence this review.
Thankfully I paid by credit card and so I don’t need to involve a solicitor, so very glad I didn’t transfer cash as I was initially requested.
December 31, 2023
Unprompted review