Inghams Reviews 

3,466
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 226 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the exceptionally friendly resort staff and knowledgeable local representatives who truly go above and beyond to provide wonderful recommendations, organize great excursions, and guide daily activities. Vacationers genuinely appreciate the beautiful Alpine destinations, smooth transport arrangements, and wonderful comfortable accommodations that make every trip truly memorable and relaxing. However, some customers also noted frustrating airport delays, heavy security backlogs, and long waiting times during resort transfers. A few travelers experienced disorganized airport security lines, thoroughly disappointing airport facilities, and stressful travel connections at various departure points.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Holidays

Users describe positive interactions with holidays, highlighting well-organized experiences from booking to... See more

Service

Clients share positive opinions on service, highlighting the supportive staff and efficient organization from... See more

Location

Customers consistently note positive experiences with location, highlighting wonderful settings and... See more

Quality

Customers report great satisfaction with the overall quality of accommodations, highlighting clean rooms,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is our second year of travelling with Inghams. Service from start to finish was excellent. Love that you have access to a rep with local knowledge prior to your holiday starting which helps pla... See more

Company replied

Rated 5 out of 5 stars

Previously used Crystal for years, but split departures with a group no longer offered !, so thought we’d try Inghams. Everything was superb !, resort rep Ryan (Selva Val Gardena) was brilliant wit... See more

Company replied

Rated 5 out of 5 stars

Just returned from our third Inghams ski holiday, second to Selva Val Gardena, staying in Chalet Soldenella. The chalet is in an excellent central location, between the two main lifts. Chalet manager... See more

Company replied

Rated 5 out of 5 stars

Just home from a b&b week in the Dolomites. Excellent service throughout. Had BA flights with 23kgs luggage and a no charge option to use it for skis. Accommodation superb (villa Anna in selva) and... See more

Company replied


Company details

  1. Tour Operator
  2. Flights Search Site
  3. Hotel
  4. Ski Holidays

Written by the company

THE SKI, WALKING AND LAPLAND HOLIDAY EXPERTS. The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people. Tap into 90 years of exploring the outdoors. Get the tips, experience and protection you expect from an established travel team, with enough flexibility to make the holiday yours.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,466)

219 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service in Les Arcs – Gali is a star!

Just returned from a fantastic week in Les Arcs with Inghams, and I can’t recommend them enough. From the initial booking to the transfers, everything was seamless, but what really made the trip special was our resort rep, Gali.

It’s rare to find someone so genuinely conscientious and attentive. Gali went above and beyond to ensure every detail of the stay was perfect, checking in regularly and handling all our queries with a smile. Whether it was local recommendations or sorting out logistics, she was incredibly proactive and made it feel like I was in very safe hands.

If you’re looking for a stress-free ski holiday with a team that actually cares about your experience, book with Inghams. Huge thanks to Gali for making the week so memorable!

March 28, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Roger, for sharing your review, and for your lovely words for Gali. I have already shared this with the team in resort.
I'm delighted that you've had an excellent experience with us, and I hope that we can welcome you back again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Fabulous skiing vacation with exceptional service

Just returned from our first Inghams ski holiday (at Tignes Lac, staying in Chalet Corniche). The chalet is in an excellent central location and exceptionally well managed. It felt like a wonderful home from home. Chalet manager Aaron and his fabulous team looked after us brilliantly, fed us so well and they went above and beyond to accommodate us and ensure we had a brilliant vacation. We had a wonderful time from start to finish. We now plan to look at Inghams again next year as the quality of service was exceptional throughout.

March 21, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Maureen, for sharing your review, and for your kind words for the team at the Chalet Corniche. I will be sure to pass this to them.
We look forward to being able to do the same again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Great all round experience

Very well organised holiday, with knowledgeable and friendly resort reps, who made sure we were given useful information, and in particular weather conditions we needed to be aware of. Thank you Federico who also arranged for a trip to Montgenevre, moving his day off to make sure we would get the best conditions.
The hotel was just as described, with good-size, clean rooms, with plenty of storage. Good food with lots of choice, and very helpful, friendly and attentive hotel staff throughout, particularly Omal in the restaurant, and the two bar staff Alberto and Paulo. The pianist / DJ and singer were also lovely, with a wide variety of music that was just right for the surroundings. A very enjoyable stay, with the spa giving an extra opportunity to really relax and unwind.

March 29, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Cath, for sharing your experience and your kind words for the team. I'm delighted that you've had a great time, and I hope that we can take you on another trip in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

The in-resort team make such a difference

We booked a last minute ski holiday with Inghams due to the price. The flights being a charter flight meant it was so easy - no fussing with paying for luggage or to sit together. Arrival into Chambéry was smooth- reps were helpful and our transfer left promptly after our arrival. On getting to resort, we realised we had the wrong case - the Rep team took over the worry and sorted the issue, all while not making us feel bad about the mistake. We were reunited with our case within hours. Throughout the week our rep kept us updated on weather and ideas of things to do.

Having previously traveled with a competitor, I hadn’t realised the difference having a good quality team in resort could make but Inghams have clearly shown us now what we’ve been missing before!

March 21, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Katy, for sharing your review and your kind words for the team. I'm delighted that your holiday and your experience with us has been enjoyable, and I hope that we can take you off again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Skiing in the Dolomites

Our second trip with Inghams and they delivered a great ski holiday to the dolomites in Canazei, we will be back
The reps were helpful and friendly, the hotel was great value for money
Thanks

March 21, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Lee, for sharing your review. I'm delighted that you've had another great skiing break with us, and we look forward to welcoming you back again.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Made out trip skiing very easy to…

Made out trip skiing very easy to navigate and so much more enjoyable.

March 21, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Jason, for sharing your review. I'm pleased that you've had an ejoyable experience with us, and I hope we can take you on another break in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 4 out of 5 stars

Great experience overall.

Great hotel. Staff all very efficient and friendly in hotel. Our rep was outstanding. Transfers great. Turin Airport experiences both ways was shockingly bad. Queues at every step. Flight delayed due to security back log in Turin.
Food good but dinner served luke warm on cold plates. Too much dairy and bread at expense of vegetables and potatoes. Half board menu a bit confusing regarding swapping main course at the expense of sacrificing starter. Lighting in room very dim. Didn't use spa as too expensive.

March 15, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks for taking the time to share your review. I'm pleased that overall you had a great experience, and hope that we can take you away in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Great company

the staff both online and in resort were very helpful,
booking the holiday last minute was simply and easy,
would recommend

March 14, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Nick, for sharing your review. I'm pleased that your experience with us was a good one, and I hope we can take you on another break again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

This was one of the best skiing…

This was one of the best skiing holidays we have had. Aided by near perfect weather, everything that we experienced through Ingram’s was absolutely brilliant.
Before we left we needed some help and your advisors were easy to get hold of and super helpful. Our transfers to and from the train station to the resort were comfortable, on time and drivers were friendly. The chalet was spacious, the spa never too busy and really clean.
The chalet staff were very exceptional, especially our manager Aaron. Nothing was too much trouble for him, we had our skis taken by accident from a bar and he helped us get them back. The team was so attentive, food was brilliant and made for overall a really great holiday. We will definitely recommend Ingram’s and come again!!

March 14, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Tamsin, for sharing your review and for your kind words for all the team, which I have shared with them. I'm delighted that this has been one of your best ski trips, and we look forward to welcoming you back again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

A third excellent Inghams trip

Just returned from our third Inghams ski holiday, second to Selva Val Gardena, staying in Chalet Soldenella. The chalet is in an excellent central location, between the two main lifts. Chalet manager Mia and her team looked after us brilliantly, fed us so well and they went above and beyond to accommodate us. We had a wonderful time from start to finish. We plan to return again next year as the ski area is fantastic.

March 21, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks for sharing your review. I'm delighted that you've had an excellent trip to Italy, and we look forward to welcoming you back to the Chalet Soldenella next year.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Excellent service from booking to…

Excellent service from booking to getting home

March 21, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Carroll, for sharing your review. I'm pleased that you've enjoyed your holiday and have been looked after throughout.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Jess was an absolute star all the way…

Jess was an absolute star all the way through our holiday - my dad injured himself and she went above and beyond to help us- thank you

March 14, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Adam, for your kind words for Jess. I will be sure to share these with the team. I hope that your dad is on the mend.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Stayed at the Belhambra in Flaine

Stayed at the Belhambra in Flaine. Perfect service from Inghams from start to finish.

March 14, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Mr Paffett, for sharing your review. I'm glad that you've had a good trip to Flaine, and hope we can take you back again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

…up there with the best.

We have been on many ski holidays. Inghams helped make this a great one. Your rep was very helpful and knowledgeable, the booking process was straightforward and comprehensive. The transfer was pain free and very efficient. Our holiday was fabulous. Great hotel (Steiner) with fantastic facilities and food, lovely staff and a super resort (Obertauern).

March 14, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Karin, for sharing your review. I'm delighted that you've had a great holiday with us and hope that we can welcome you back again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Friendly and helpful staff when booking…

Friendly and helpful staff when booking and well informed staff and helpful at the ski resort

March 14, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks for sharing your review. I'm glad that your exeperience with our team in the UK and the resort were friendly and helpful. I hope that we can welcome you again soon.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Excellent town center hotel location

Excellent town center hotel location. Friendly, family run hotel and first class back up from holiday rep.

March 8, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Colin, for sharing your review. I'm pleased to hear that your holiday ticked all the boxes. I hope we can take you off again soon.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Brilliant Inghams!

Brilliant Inghams!
Everything first class with warmth and sensitivity in there, too!

March 8, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Chris, for sharing your review. I'm pleased that you've enjoyed your recent experience with us.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

My first experience travelling with…

My first experience travelling with Inghams. I’m suitably impressed. The travel Inc transfers, chalet hosts, food and drink were fabulous. I’ll definitely be travelling with Inghams again in the future.

March 7, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Lynsey, for sharing your review. I'm delighted that you're first experience travelling with us has been a good one. We look forward to welcoming you again in the future.
Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Skiing Magic

Inghams provided a great skiing holiday from booking to returning home. The accomodation was excellent and the Reps in Canazei were top class and provided clear and friendly communication. I'd definitely use Inghams again.

March 7, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, John, for sharing your review and for your kind words for the team in Canazei. I've shared this with them.
I'm pleased you had a good break and we look forward to seeing you again in the future. Warm Regards, Natalie, Inghams Guest Relations

Rated 5 out of 5 stars

Fab ski holiday in Obergurgl

Fab ski holiday in Obergurgl, expertly managed by Inghams.

March 14, 2026
Unprompted review
Inghams logo

Reply from Inghams

Thanks, Shaun, for sharing your review. I'm delighted that you had a fab holiday in Obergurgl and I hope we can take you back again in the future. Warm Regards, Natalie, Inghams Guest Relations

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look