Initialparking Reviews 633

Nothing more than a scam, the machines and apps don't work (deliberate) so you cant pay and then you get a fine

The site shows up on the app but wont let you pay

This is likely a scam and fraud.

I did not enter my reg number but bought a ticket and sent them the evidence.
However, they did not respond to my appeal until I reminded them after around 27 days. They said they responded to my appeal on 28.1.2025 at 8:15, but my appeal was sent on the 27th in the evening. Consequently, I had to pay the unreduced charge.
I did not receive a response on January 28th; I double-checked my email inbox and spam folder and deleted the emails.

This company is a scam and a fraud.

I paid for 2 hours parking and didn’t get a paper ticket. I failed to pay for the extra time of 37 minutes as I didn’t know when we arrived. £60 penalty fine for the privilege.
It’s a licence to print money without providing a service.
Clearly no one has a conscience in this organisation.

Stopped for 17 minutes to take my medication - car park was empty so i was not inconveniencing anyone - my appeal was rejected - zero compassion simple as

Horrible, horrible company. Absolutely no compassion and ridiculously priced fines.
Disgusting, making money off honest hard working people. Vile.

Parked in Haworth. Paid for my parking, machine didn't ask for registration number and I received a fine. Appealed it, sent the ticket and document to show that I had paid and they declined the appeal.

This company are crooks

Initial Parking is an absolute disgrace. I paid for my parking in full, yet they wrongly issued a fine. As I was out of the country, I didn’t receive their letter in time to appeal. Instead of allowing me a fair chance to dispute it, they escalated it straight to debt collection. Now they refuse to recall the debt or issue a POPLA verification code, effectively blocking my right to an independent appeal. Zero compassion, zero accountability—just a money-grabbing operation exploiting drivers. Avoid at all costs!

I am part of a campaign group in an area where Initial Parking are operating 2 car parks. Evidence of their fraud is available. These guys are scammers. How is this fraud legal? Their MO is to ensure the set up is not working correctly and then send fines. We have numerous examples of those who have done everything correctly and still received fines. If paid with cash and no evidence of ticket people have no way to contest this. I look forward to the day this outfit is no longer allowed to operate. Landowners why are you getting in bed with such a disgusting and morally corrupt and fraudulent company?

Abersoch Village Hall car park. 1.12.24

The Rachel Reeves of parking companies.... Thieving off Bona Fide blue badge pensioners.

Deceptive parking notices. Whilst there is a council sign.... parking is run this cockamamie company. Blue badge in council car park is free.... not here. '2nd' letter arrived today (never was a first) 14.1.25 stating fine now £170 and if not paid "court proceedings will follow".. rather threatening in tone.

Dubious about this company's practices.

Next year Abersoch, you can poke your tractor run where the sun don't shine. At least Richard Turpin wore a mask when he robbed you.

Just like the people below my comment, i will avoid parking in any initialparking run carpark. I wondered why when i visited a favourite newyear beach walk location lots of people were parking on the roadside . Its because these scammers have installed an ugly ANPR camera in the local carpark.

Strange how the ANPR camera was working fine but the machines were both out of service....

I WILL NEVER PARK MY CAR IN A INITIAL CAR PARK EVER AGAIN £60.00 for being 6 minuts over due to the weather being so bad with snow and ice and haveing 3 yong grand children with us took a bit longer geting back to car with the side walks being really icey £1.00 a minute hope you all sleep well at INITALPARKING

Disgraceful behaviour from this company. We went to visit Ripley just me and my four girlies under 4 and half paid for three hours got back to our van in good time, got all four girls in the van de coated/putting pram away then I had to feed my newborn baby as she was crying we left the car park 6 minutes later than our ticket due to feeding newborn baby (hadn’t thought about this just thought we were back at the car in time) and received a fine I appealed this and mentioned all the above and they said I was an extra 30 minutes (not correct at all) and said I still need to pay the fine! Car park empty everyone parking on the streets instead. Will never use this car park or any initial parking again. I’ll also be taking it further and spread the word AVOID THEM

Disgusted with initial parking. Family who were visiting from Australia and using our car, parked in the car park near Caernarfon Castle on the 28th of December. They thought that they had paid for 4 hours, and only realised that their ticket was for 3 hours once the parking charge was received in the post.
We appealed, but were told that as they had only paid for 3 hours, the charge was payable.
The car park was virtually empty at the time, but then this is just a reflection of the systemic running down of the tourism industry in the area by the local council.

I wish I could give zero stars for this unscrupulous company.Whilst on holiday in Cornwall over Christmas we received a fine on 23rd December after entering a carpark in Mousehole. We were unaware there was a celebration going on that evening and the small car park was absolutely full.Our vehicle is larger than an average car and we were unable to find a suitable space and decided to leave.However due to the volume of cars and the lack of spaces we were stuck on the carpark for over 10minutes trying to get off.
At no time did we leave our vehicle as we had no intention of staying in Mousehole.
Imagine our surprise when we returned home to find a parking fine. We appealed late on Sunday morning and the next day at 7am we received an email confirming our appeal had been rejected.
We honestly believe no one looked at the appeal and that it was simply an automated reply.
What a greedy avaricious company Initial Parking is .
We would NEVER use one of this companies car parks ever again!!!
Stay clear and do not put any more money in to this company.

The karma will hunt you down for what you did to a poor family on Christmas Eve in Abersoch Village! You are people without a soul, just flesh and unsatisfied lust for money... so sad :( Everyone please be aware of them!

Difficult to be constructive. We parked in Abersoch village hall in August. While in the village my wife fell down some steps, which turned out to be a broken ankle. As a result I was 6 minutes late getting back to the car. A parking charge followed in the post. I contacted them with evidence of the hospital appointment and photos of my wife’s foot in a surgical boot but they didn’t want to know. As a result I appealed to POPLA who again after reviewing my supporting evidence ruled in favour of initial, I wonder if they have ever ruled otherwise. On return from 3 months in Spain I had a 170 pound demand letter from Debt Recovery Plus although negative might be more appropriate than plus. I’ve today decided to pay it as can’t be bothered going to court. We are both pensioners and always pay parking fees where required as we did here. I don’t normally write negative reviews on line even if I have a bad meal in a restaurant but I am so appalled my any lack of sympathy or acknowledgement of the facts. The POPLA letter even offered us the opportunity to pay on a link, how can they be independent?

Why are people paying them they can't do anything will cost them more to take you to court. There scum

I am absolutely appalled at your company and behaviour. You are disgusting thieves.
There are two machines, perhaps the other successful payments were being made on the other machine. I do not use a phone that has access to the internet and do not use apps or websites to pay for things. I do this for my own safety but clearly, this does not work as I still manage to get fined for something thra is beyond my control.
YOUR machine took minutes to process my payment and YOUR machine told me my payment had been authorised.
Don't condescend me by saying the signs are LARGE enough to see. I am aware of how and when to pay for parking. I am a full grown adult with many experiences of paying for parking.

I hope one day you all have jobs that don't involve making others lives a misery.
I hope you find success in helping and nurturing people rather than thriving in utter contempt.

Greed is a bottomless pit which exhausts the person in an endless effort to satisfy the need without ever reaching satisfaction.

MARK EDWARD ASHBY ! JAMES ANTHONY DISS ! BEN RICHARD JOHNSON !
SHAME ON YOU ALL. KARMA WILL REACH YOU.
THIS ORGANISATION IS TOTALLY CORRUPT AND PREY ON VULNERABLE PEOPLE. I PAYED TO PARK FOR TWO HOURS BUT LEFT 4 MINUTES LATE DUE TO MY DISABILITY. I PROVIDED EVIDENCE TO COUNTER THIER ALLEGATION (the ticket from the machine) YET THEY REJECT MY EVIDENCE AND ARE TRYING TO CHARGE ME A REDUCED FEE OF £20 FOR SOMETHING I HAVENT DONE. AS A DISABLED AND VERY ILL PERSON THIS IS VERY VERY DISTRESSING AND HAS HAD A GREAT NEGATIVE IMPACT ON MY HEALTH. I WILL PAY THE £20 AS I FEEL BULLIED TO DO SO AND CANNOT COPE WITH ANOTHER BATTLE IN MY LIFE. FIGHTING CANCER AND A CRUMBLING SPINE AS WELL AS BEING SOLE CARER FOR MY ELDERLY TERMINALLY ILL MOTHER IS ALREADY TOO MUCH TO DEAL WITH. THESE SCUMBAG PERSONS NAMED ABOVE SHOULD BE HELD ACCOUNTABLE.
DO NOT USE “INITIAL PARKING” . I WON’T EVER AGAIN. THE LEGAL TERM FOR THESE MENS ACTON IS “EXTORTION”!

I entered the registration of the second car we own by mistake. They were able to see that I had paid for the parking (GBP 1 pound) and that I'd put in the other cars registration which I had provided them with. The outcome is they feel they can still charge a fine of 20 pounds which is 20 times the 1 pound parking fee. The initial fine of 100 pounds being 100 times the parking fee should surely be outlawed. An absolute disgusting disgrace of an organisation.