Ink Depot is one of those businesses that seem to be fantastic, time and time again, over the many years as a photographer/printer, I have come to find I wouldn't trust anyone else! Living in Brisban... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with not printing clear after installing new cartridges. The level of customer service is without doubt the best I have ever received in a very very long time. If you buy off Ink Depot,... See more
Ordering was simple and straightforward. The cartridge arrived in a couple of days and was the correct fit for my quite old printer which is now working perfectly!! Thanks Ink Depot for great ser... See more
I was emailed about some discounts relevant to my particular needs, of which I was able to take advantage and stock up on some ink cartridges. The order was processed promptly and was on my doorstep... See more
Company details
Written by the company
We are an on-line company which means our prices are substantially cheaper than many other traditional sellers of ink and toner printer cartridges. We aim to deliver significant savings ranging from around 40 to 70% of normal retail prices. We offer our customers a huge range of discounted ink and toner printer cartridges. You will be delighted with the quality of the products we sell and the personalised customer service you receive.
Contact info
4.7
Excellent
451 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. I ordered one day, not expecting to receive it till after Christmas. However, it arrived by courier the next day. Considering I live in regional NSW, this is exceptional service.
December 23, 2025
Unprompted review
Good price and work well
Good price, easy to buy, quick delivery by front door and seem to work well
November 14, 2025
Unprompted review
10/10 Fast and professional service
November 7, 2025
Unprompted review
The black ink is NOT compatible with HP…
The black ink is NOT compatible with HP series 7000
The coloured inks probably are.
A good experience to stick with the branded product, which I have ordered from a different source, rather than a generic one.
November 7, 2025
Unprompted review
Reply from Ink Depot
Hi Henk,
Thank you for your feedback, and we’re sorry to hear about the experience you’ve had.
The products you purchased are ink bottles, and there should not normally be any compatibility issues with the HP 7000 series. We can arrange a return or replacement if you can provide us with more detail on exactly what compatibility issue you encountered while using the black ink.
Incorrect cartridge was sent in error…
Incorrect cartridge was sent in error (same part but original, not compatible). Customer service were on to it even before I noticed and Francis was extremely helpful and prompt in fixing it.
October 24, 2025
Unprompted review
Happy customer
Very pleased with the manner in which my order was filled. Supply and delivery exceeded my expectations. Thank you.
October 16, 2025
Unprompted review
Company was very fast with heir service…
Company was very fast with heir service and completion of my order. Would recommend them to all.
October 20, 2025
Unprompted review
Ordering was easy and delivery time was…
Ordering was easy and delivery time was outstanding!
October 15, 2025
Unprompted review
Quick work
Ordered a one day special ink package on the Friday. It was delivered on the Monday. All good.
October 11, 2025
Unprompted review
Ink Depot is one of those businesses…
Ink Depot is one of those businesses that seem to be fantastic, time and time again, over the many years as a photographer/printer, I have come to find I wouldn't trust anyone else! Living in Brisbane is busy enough at best, and whenever I've needed ink, I simply login in, go to my normal area and order. delivery arrives at my door sometimes the next day or a day after which is so good, no need to have to drive to post office or any pickup area, saving big time. and talk about savings. Running a Canon prograf printer, their prices can't be beat. I am so very grateful for this company. thank you, Ink Depot.
Jeff Lohse- Brisbane
October 1, 2025
Unprompted review
Super fast delivery!
Good prices but the best thing is the super fast delivery. I live in NW Tasmania and I’m not used to next day delivery from the mainland, but I get it every time from Ink Depot. Thank you
October 2, 2025
Unprompted review
Great service and very quick delivery
Great service and very quick delivery, as always.
September 16, 2025
Unprompted review
The inks cartridges that I ordered were…
The inks cartridges that I ordered were delivered quickly from you receiving the order without any problems with the transactions.
August 26, 2025
Unprompted review
Where is my order ?
It’s been over a week now and goods have not been received . This follows being double charged last order . Disappointing.
August 22, 2025
Unprompted review
Reply from Ink Depot
Hi Craig,
We’re sorry to hear about your frustration and completely understand how disappointing it must feel to be waiting for your order.
We sent you an email last Thursday with an update – your parcel was attempted for delivery, but because the “Authority to Leave” option wasn’t selected and no one was available to accept the parcel at the time of delivery, Australia Post redirected it to your local post office. It’s currently awaiting collection there.
If you haven’t received the notification card from Australia Post, you can collect the parcel by showing your ID at the post office.
If you require any further assistance, please don’t hesitate to let us know – we’ll be happy to help.
First time using this company and…
First time using this company and website. Fast delivery. Reasonable price. Packaged neat and goods were delivered safe and protected. Would definitely use this service again.
August 15, 2025
Unprompted review
Delivery is first class
Great products, super fast delivery. Communication excellent
August 21, 2025
Unprompted review
Discounts and speedy service!
I was emailed about some discounts relevant to my particular needs, of which I was able to take advantage and stock up on some ink cartridges. The order was processed promptly and was on my doorstep only a day later. Saves my time driving to the store to purchase...and I pay less!
August 11, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.