Inked Gaming Reviews 549

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers consistently praise the high quality of the products, including playmats, binders, and other accessories, noting the crisp printing, durable materials, and excellent construction. Many appreciate the ability to create custom designs, finding the image quality on these personalized items to be outstanding and long-lasting. However, some people were dissatisfied with the response time from the company, reporting a lack of communication and updates regarding their orders. There are also mixed opinions regarding order fulfillment and delivery services, with some experiencing significant delays, unfulfilled orders, and issues with incorrect items or additional fees for international shipping.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality of the custom mats,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report significant delays, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of products,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers express significant frustration... See more

Response time

Consumers express significant dissatisfaction with response times. Many report sending multiple emails and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered during the hight of delays. The lack of communication was frustrating but when they did respond they were helpful offering a refund and helping me to change my order address. The final product... See more

Company replied

Rated 1 out of 5 stars

Similar to another poster, I also placed an order on June 9. It has sat in 'unfulfilled' status since. Despite multiple emails, chats, and other attempts to contact Inked Gaming, I have had zero respo... See more

Rated 1 out of 5 stars

Order placed 11/15/25. Estimated delivery of 12/1. As of today 12/5, no response to 4 emails, two text conversations and their phone number is disconnected. Textbook breach of contract and consume... See more

Rated 1 out of 5 stars

I live in Europe, 5 months to finally come , shipment cost me at least 30 euros, final product came without packaging or any paper anything really inside the box the shipped it... It's not worth it at... See more


Company details

  1. Manufacturer

Written by the company

We print custom gaming accessories like playmats, mousepads, dice bags, and more! Enhance your setup for Magic: The Gathering, Pokemon, Fortnite, and more of your favorite games without breaking your budget! Our products are top quality and designed by gamers for gamers so that you have the best setup you can that matches your style.


Contact info

2.8

Average

TrustScore 3 out of 5

549 reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I ordered a custom playmat with…

I ordered a custom playmat with stitched edges. It was shipped the day after it was finished. Arrived securely packaged.
However USPS took FOREVER!! But not anything they can control. Highly recommend there products!
Zack A

June 11, 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thanks so much for the great review! We’re happy to hear your custom playmat arrived safely and that you’re loving it.

Rated 5 out of 5 stars

Custom Deskmat Looked Great

I had a custom XL deskmat made for a customer in a size that would have been difficult if not impossible to find elsewhere. The printing turned out fantastic and the quality was excellent! The customer loved it, and I will be using Inked Gaming for any future custom request orders I get.

June 30, 2024
Unprompted review
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Reply from Inked Gaming

Thank you for the fantastic review! We’re so glad we could help bring your custom XL deskmat to life. It’s great to hear the print and quality hit the mark and that your customer loved the final result.

Rated 5 out of 5 stars

These guys rock

These guys rock. Unique gaming mats and other cool things to help you make your setup truly unique.

May 26, 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thanks for the awesome shoutout! We're all about helping gamers create setups that stand out, and it’s great to hear you’re enjoying the unique gear. Can’t wait to help with whatever you customize next!

Rated 5 out of 5 stars

Even tho it was delayed over christmas…

Even tho it was delayed over christmas i still got a quality playmat i use every week

December 10, 2024
Unprompted review
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Reply from Inked Gaming

We’re really glad the playmat was worth the wait! It’s awesome to hear it’s become part of your weekly routine. We appreciate the support!

Rated 5 out of 5 stars

Great stuff, consistently!

The quality of these products is awesome! The points system they use is great, and I will continue to do business with them. I ordered custom mats for my son and fiance and have my eye on a dice bag or two because their quality is leaps and bounds better than other products!

May 14, 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you so much for the amazing feedback! We’re thrilled to hear you’re loving the quality of our products. We’re glad the rewards system has been working well for you too!

Rated 5 out of 5 stars

Unmatched quality and selection

The selection and quality of Inked Gaming's products are the best, and they are currently working hard to improve their customer service. In the past, their communications and efficiency has been spotty, but they have acknowledged and are working to do better. I wouldn't hesitate to order from them again.

December 30, 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you for the kind and honest feedback. We’re glad to hear you’ve enjoyed the quality and selection of our products. We know we’ve had some rough patches, and it means a lot to us that you’ve stuck with us through it. We’re committed to earning and keeping that trust every time you order. Can’t wait to help with your next one!

Rated 5 out of 5 stars

Shipped quick and had arrived great

Shipped quick and had arrived great. Highly recommend now!

September 8, 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thanks so much for the recommendation! We’re glad to hear your order shipped fast and arrived just right. We appreciate the support and look forward to your next visit!

Rated 5 out of 5 stars

Highly recommended

Great quality with lots of options. Only room for improvement would be on shipping pimento recieve orders. Great job!!!

May 26, 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thanks for the awesome feedback! We’re thrilled to hear both of your custom mats turned out great.

Rated 5 out of 5 stars

High-quality playmats at an affordable price

High-quality playmats at an affordable price, and excellent communication in spite of understandable holiday delays

December 15, 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thanks so much for the kind words! We’re glad you found the quality and pricing hit the mark, and we really appreciate your understanding around the holiday delays.

Rated 5 out of 5 stars

Quality and value

Game mats were great quality and look amazing. Shipped on time and prices were good.

September 13, 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thanks for the great review! We’re happy to hear your game mats arrived on time and looked amazing. Quality and value are what we aim for, and we’re glad we delivered on both!

Rated 5 out of 5 stars

Totally worth the wait! Great playmats!

The product is absolutely amazing 12/10! The mats look just as amazing as they do online. Their mats are smooth, yet firm and course enough to keep the loose cards firmly on the mats. My brother and I played some mtg on these in a moving rv on a recent trip and we were surprised to find that the cards barely moved! (The decks we kept in boxes as that would be too ambitious) The only reason I could withhold a star is because of the late timing which the company put great effort into correcting through their apologies, customer support and well, I got it in the end!

May 23, 2025
Unprompted review
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Reply from Inked Gaming

Thank you for the amazing review!

Rated 1 out of 5 stars

Communication still sucks…I again am…

Communication still sucks…I again am past my expected ship date and again have gotten no communication on my order. I try using the support bot but I end up being left on read with a email sent asking how we did. I wanted to give in gaming another chance because I knew with the holidays it was rough for them, but after this experience, I am done.

May 26, 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

We’re really sorry for the lack of communication that’s clearly added to your frustration. You gave us another chance, and we didn’t follow through the way we should have. That’s on us, and we take full responsibility.

The support experience you described is unacceptable. We're actively working on fixing the gaps in our communication systems, but that doesn’t help you now, and we understand why you've had enough.

If there’s anything we can still do to make this right please email us at support@inkedgaming.com with “Urgent: No Communication on Order” in the subject line, and we’ll escalate it immediately.

Thank you for your honest feedback

Rated 5 out of 5 stars

They came from outer podcast

I found out about Inked from a podcast, and had just started playing magic. Each may and bag I ordered came within a week and they’ve all held up really well through trips across the country, and just general use. The mats were also at a price point that I could readily afford. Overall everything I’ve ordered has arrived swiftly, held up strong and traveled everywhere with me

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

I have only ever had good experiences…

I have only ever had good experiences with Inked Gaming. Their staff is honest and upfront and their products are high quality. They had some challenges around 2024 with meeting order demand and I had an order that was significantly delayed in its arrival because of this but they reached out throughout the delay with updates and I did ultimately receive my products, which I love and still use regularly. Would absolutely recommend.

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

Questionable quality

This review was long over due.
I ordered my playmats back in early November and was not shipped until mid March. This happened to many many customers and although I understand the situation, it was a poor 1st time experience. But this review isn't about the poorly planned forecasting or inventory management, this review is primarily about the quality.
This company had build a reputation of have the best quality playmats. Only hearing about them in passing, I decided to make a purchase and was greatly disappointed. The color of the image wasnt as clear and vibrant as I had hoped. The the top of the play mat was poorly cut. Uneven. Like it had excess and quickly got a pair of scissors to trim it and very uneven.
I bought another playmat on Amazon, using the SAME unmodified image. I not only received it within 2 weeks but the colors were more vibrant and sharper. Very clear and obvious especially on a side by side comparison.
I'm more than willing to give inked gaming another chance but won't be for awhile.

March 24, 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you for taking the time to share such a detailed and honest review. We’re truly sorry that your first order with us fell so far short of expectations, both in terms of the timeline and the final product quality. The delay between November and March was frustrating for many customers, and while we’ve owned those operational failures, we know that doesn't excuse them. That said, your comments about the print clarity and the uneven edge cut are especially concerning. We hold ourselves to high standards when it comes to craftsmanship, and clearly, we did not deliver that in your case.
We understand why you’d choose to wait before trying us again, but if and when you do, we’d love the opportunity to personally ensure your next experience reflects the reputation we’re working hard to rebuild.

Rated 1 out of 5 stars

Greedy Owner Will Run Company Into Ground

Constant talk of "fixing the company" yet the owner takes home the same, if not more, amount of money. Greed will continue to ruin this company. Don't expect to see your order until the owner announces their own pay cut.

May 9, 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

We understand your frustration and appreciate you speaking candidly.

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