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Review summary

Created with AI, based on recent reviews

Considering 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, often highlighting next-day arrivals even in rural areas. Many people find the products to be of excellent quality and well-priced, frequently noting that compatible cartridges perform as well as, or even better than, original brands. The ordering process is described as easy and convenient, with many appreciating the helpful customer service and quick resolution of any issues. However, some customers also noted occasional issues with promotional offers not applying to their specific items, or receiving incomplete orders. A few other people also felt that the pricing was more expensive compared to some competitors.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency. Many... See more

Product

Consumers find products to be of good quality and reliable. Many reviewers highlight the excellent quality of... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the easy online ordering process and the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, quick, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We'd give Inkspot 10 stars if we could! Been using them for years for our small family business. Selena has been nothing short of AMAZING! Every time I come up with something new we need (or the usual... See more

Rated 5 out of 5 stars

As always, Inkspot got us sorted. Mike was amazing - efficient, reliable, and did exactly what he said he’d do... and fast. I’d run out of ink much sooner than expected only to realise my replacement... See more

Rated 5 out of 5 stars

Mike was wonderful in that he redirected my order so promptly, after I made an error in my postal address. I received the package in a matter of days. I was so impressed with their customer service an... See more

Rated 5 out of 5 stars

The cartridge arrived very swiftly. However make sure you order accurately as you get exactly what you ask for. (I ordered the wrong cartridge at first as I didn't know there was a difference betw... See more

Company replied


Company details

  1. Office Supplies Store
  2. Printing Equipment and Supplies
  3. Stationery Store

Written by the company

Inkspot are the experts in ink + toner cartridges. We offer all the name brands along with our own range of compatible cartridges designed to save you money. In addition we offer a wide range of office supplies including printers, stationery, electronics, POS supplies & more. With delivery Australia wide, we're sure to have what you need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

805 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

One above the rest

Mike was wonderful in that he redirected my order so promptly, after I made an error in my postal address. I received the package in a matter of days. I was so impressed with their customer service and assistance. Their compatible priducts I buy are just as wonderful, lasting longer than what I would spend elsewhere.. I am more than happy with Ink Spot and highly recommend it to everyone reading this! You won’t regret.

January 28, 2026
Rated 1 out of 5 stars

Generally I have always been happy with…

Generally I have always been happy with your products and fast delivery.
However twice now I have received an SMS with a 2 for 1 special code, I have twice tried to order a Canon compatible cartridge and use the DOUBLE code, but both times I have been told that 'DOUBLE discount code isn't valid for the items in your cart', even though they advertise this special.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

helpful customer service

good customer service from Mike, well done.

January 8, 2026
Inkspot logo

Reply from Inkspot

Thanks Derek, very much appreciate your support. Thanks!

Rated 3 out of 5 stars

Original order was 2 for 1 deal but…

Original order was 2 for 1 deal but only 1 set of ink arrived...had to follow up a few times to receive 2nd set as per agreement. It did arrive after about 2 weeks

January 5, 2026
Inkspot logo

Reply from Inkspot

Hi Paul and thanks for the review. As we mentioned in our email reply as soon as you alerted us, this was a human error in the rush of a sale and the 2nd set was sent out to immediately on your advising us. It arrived 2 days later. Apologies for the inconvenience. Thanks,

Rated 5 out of 5 stars

Awesome service!

Awesome service after purchasing three cartridges had one failed due to a printer fault. Had a replacement issued within 24 hours. Thank you Inkspot Team so happy.

January 5, 2026
Unprompted review

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