inniAccounts Ltd Reviews 

81
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have been using InniAccounts for more than 10 years and have consistently had a positive experience. Their team is knowledgeable, friendly, and always quick to respond to any queries I have. Th... See more

Company replied

Rated 5 out of 5 stars

Meets all my business accounting needs. Excellent, easy to use online portal. Very competitively priced. I've been using them for over 3 years. Would not hesitate to recommend to anyone who wants a on... See more

Company replied

Rated 5 out of 5 stars

Friendly approachable people, backed up by great online software that makes keeping your company accounts very easy. Depending upon the package you opt for they will do as much or as little as you ne... See more

Company replied

Rated 5 out of 5 stars

It took me a some initial time getting used to the interface but I find it really slick and wished I moved to a cloud based accountant earlier. I have a dedicated named accountant, and if they're eve... See more

Company replied

Company details

  1. Accounting Firm

Written by the company

We're a multi-award winning, innovative accountancy practice who use cloud technology to deliver an efficient, accurate and reliable accountancy service to contractors, freelancers and small businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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4.9

All reviews

(81)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent, reliable & quality service. Easy to use and flexible software system. Learned the basic accounting just by using the system. Thank you. From Sheperd Limited, UK

September 11, 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Thank you for your comments. We are glad to hear that you have found our software to be simple to use and that we are providing a high level of service.

Rob Cooper - Software Developer

Rated 5 out of 5 stars

Excellent software and great customer service

Excellent software and great customer service. inni made setting up my new company very easy as they did everything for me. I wouldn't hesitate to recommend them.

August 30, 2018
Unprompted review
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Reply from inniAccounts Ltd

Thank you for your kind comments. I know that the initial stages of setting up a limited company can be very stressful so I am really happy to hear that we made the process easier. I will pass on your kind comment to the team as I know that we be really happy to hear it.

Henry Ashenden - Accountant

Rated 5 out of 5 stars

I have been using inniAccounts for more…

I have been using inniAccounts for more than 2 years.
Their portal is very easy to use and makes the management of my limited company very easy.
They are also always very quick to respond to any queries.

August 18, 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Andrea,

Thank you for taking the time to leave your feedback, we love to here about our customer's experiences.

We are so glad that we've been able to help support your company over the past two years. It's very important to us that our customers feel supported and happy with our service.

I hope we can continue to work together successfully!

Laura Webb - Account Manager

Rated 5 out of 5 stars

I have been using inniAccounts for 7…

I have been using inniAccounts for 7 years and have nothing but praise for them. The whole team are professional and always keen to help.

August 16, 2018
Unprompted review
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Reply from inniAccounts Ltd

It's great to know from our customers that we are providing the quality of service that we aim for, especially from a long time customer like yourself. Thanks for taking the time to write the review!

Andy Stannard - Senior Developer

Rated 5 out of 5 stars

Excellent proactive services.

August 12, 2018
Unprompted review
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Reply from inniAccounts Ltd

Thank you for taking the time to leave your feedback regarding our service. We are really pleased to hear that you are having an excellent experience with us.

Laura Byrne - Operations Coordinator

Rated 5 out of 5 stars

Meets all my business accounting needs

Meets all my business accounting needs. Excellent, easy to use online portal. Very competitively priced. I've been using them for over 3 years. Would not hesitate to recommend to anyone who wants a one-stop shop for their accountancy needs.

July 31, 2018
Unprompted review
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Reply from inniAccounts Ltd

Thank you for taking the time to leave us a review.

Our technical team work really hard to keep our software on top form and our whole team will be over the moon to hear this!

Jessica Austin - Team Manager

Rated 5 out of 5 stars

Excellent and friendly service

Excellent and friendly service. I highly recommend this company to all fellow contractors.

July 23, 2018
Unprompted review
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Reply from inniAccounts Ltd

Hi Arturo,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you are happy with the service we provide here at inniAccounts. We're always working hard to make sure that we provide top quality service to our clients.

Charlie Clowes - Account Manager

Rated 5 out of 5 stars

So far so good

So far so good. I have been working with them for 4 months.

July 23, 2018
Unprompted review
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Reply from inniAccounts Ltd

Hi Sergey,

Thank you very much for your feedback.

Greg Timson ACCA - Senior Accountant

Rated 5 out of 5 stars

I'm very new to the world of…

I'm very new to the world of contracting, and the minefield of setting up a company and sorting out my tax affairs has been hassle free working with InniAcounts.
They are a phone call away and have been very responsive to answer all my questions and providing me with guidance and process while using the in-house software.

Many thanks for making my life easy for being in the world of self-employment.

July 23, 2018
Unprompted review
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Reply from inniAccounts Ltd

Hi Peter,

Thank you for leaving a review.

I am pleased to hear that our service has helped you start contracting. We're always working hard to make sure that we provide top quality service and we'll always be on hand to help with any queries you might have.

Jake Turner - Account Manager

Rated 5 out of 5 stars

Great service!

July 23, 2018
Unprompted review
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Reply from inniAccounts Ltd

Hi Martin,

Thank you for taking the time to leave a review and I am glad to hear you are pleased with the service we offer here at inniAccounts.

Satpal Bahra - Semi Senior Accountant

Rated 5 out of 5 stars

I haven't had an accountant before, but

I haven't had an accountant before, so I have no first-hand experience. However, I find Inniaccounts very helpful. They adapt to my communications needs (I like explanations) and the tool is very easy to use. I see that they are continually improving. I can't ask for more.

July 23, 2018
Unprompted review
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Reply from inniAccounts Ltd

Hi Michelle

Thank you for your positive feedback.

I am pleased to hear that your first experience of using an accountant has been a good one. We always aim to provide clear, understandable explanations through varied mediums, helping you get to grips with our innovative software.

Chris Littlewood - Senior Accountant

Rated 5 out of 5 stars

Using inniAccounts as a contractor

A colleague recommended inniAccounts to me when I needed to make a decision about getting an accountant in place. The inni online software is very easy on the eye and not complicated to understand so I signed up after he gave me a demo. I also checked on youtube for some of there 'how to' short clips.

I have been with inni ever since. The Customer support is very good and I get same day email replies and in all cases, issues are resolved if any, main clarification needed on my part. I have the ability to Import my bank statements monthly and a live cash feed/dashboard is visible once you log in so no complicated menu structures in the software.

Quick entries can me made for expenses and all related tax docs are online in my inni area.

When it comes to Invoicing too you can select dates easily and create pdf invoices effortlessly. So end to end processes/ tasks are a breeze using inni.

I will continue using inni and I cherish the customer service I get with inni.

Thanks,
Ade Disu

July 20, 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Ade,

Thank you for your detailed review and for taking the time to provide this.

The team here work really hard, so it's great to hear that you've been happy with our service over the last three years!

Laura Goodband ACCA - Senior Accountant

Rated 5 out of 5 stars

Great pros

Great pros! Highly recommended!

July 20, 2018
Unprompted review
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Reply from inniAccounts Ltd

Hi Angelos,

Thank you for taking the time to leave us a review. I am delighted to hear that you are happy with the service we provide and that you would recommend us.

Georgia Froggatt - Senior Account Manager

Rated 5 out of 5 stars

Inniaccounts ..Really helpful and quick and easy to…

Really helpful and quick and easy to use.
Very professional and make everything easy to follow and understand.

Highly recommend them for any and all accounting needs.

The online app is really easy to use and easy on the eye

Pete

July 18, 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Peter.

I am pleased to hear that you are finding the online app easy to use and find us to be professional and helpful, we really do have a great team here.

Thank you for taking the time to leave us a review.

Laura Goodband ACCA - Senior Accountant

Rated 5 out of 5 stars

Great company to work with!

Friendly approachable people, backed up by great online software that makes keeping your company accounts very easy. Depending upon the package you opt for they will do as much or as little as you need them to. Couldn't be happier - I use them for two companies!

July 18, 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Gary.

Thank you for taking the time to leave your feedback on our team and software. We are really pleased to hear that you are having a great experience with us.

I have passed your compliments over to the team!

Jessica Austin - Team Manager

Rated 5 out of 5 stars

No problem at all with inniAccounts

No problem at all with inniAccounts. They always respond my emails within 24 hours and their response always contains the information that I need. Their website and software are easy to use and accurately keep track of my company's activities and account information which makes it very easy and clear to looks after all aspects of your accounts.

June 10, 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Thank you for your lovely comments about our software and our team. We will be sure to let them know about your positive feedback.

Laura Byrne - Operations Coordinator

Rated 5 out of 5 stars

Extremely Knowledgeable and a…

Extremely Knowledgeable and a Professional Team. You would never have to wait for more than 24 hours to get a response from the Team. Highly recommended.

April 28, 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Thank you for your lovely comments. We will be sure to let the team know about your positive feedback.

Laura Byrne - Operations Coordinator

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