In Sense Botanicals Reviews 

144
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been a loyal customer for years because of the quality product and affordable prices, but it’s their customer service that really sets them apart. I was in a bind while traveling and reached ou... See more

Company replied

Rated 5 out of 5 stars

I have purchased products from In Sense Botanicals, for several years, and have never once been disappointed. If you are looking for excellent kratom, and super fast shipping, In Sense is the place to... See more

Company replied

Rated 5 out of 5 stars

I'm happy to see that InSense was able to set up an affiliation with Waave. I've always loved working with InSense, but it was difficult to coordinate payments for a while, and I had to find a differe... See more

Company replied

Rated 5 out of 5 stars

I feel so confident every single time I order, (monthly now for years)that the product will be the best quality or surpass my expectations and that it will arrive quickly or sooner than I expected.... See more

Company replied

Company details

  1. Tea Store
  2. Online Marketplace

Written by the company

Our Botanicals and Kratom are fresh, clean & filler-free. We go above & beyond to make sure that the products we offer are top-quality, starting from when its grown, to when we import it directly from Indonesia, to when it arrives on your door step. We follow cGMP standards, always! We pride ourselves on good customer service...always.


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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4.8

All reviews

(144)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Team and great product

Great Team and great product. They process orders immediately and are very professional across the board. I HIGHLY recommend In Sense Botanicals. They are GREAT!

November 12, 2021
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Reply from In Sense Botanicals

Thank you for your loyalty, we feel its our responsibility.

Rated 5 out of 5 stars

Best of the Bunch!

InSense has been a lifesaver for me. I’m a 2-time cancer survivor and Kratom is the only natural way to fend off neuropathy that works. The prices at InSense are the best I’ve found for the quality and safety that they provide. Also they are SUPER FAST at shipping and always include a nice note. They obviously care deeply about their customers and are fighting to keep Kratom legal. 5 enthusiastic stars!

November 7, 2021
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Reply from In Sense Botanicals

You, myself and all the rest of our amazing customers, we all have our own needs when it comes to this amazing herb, it provides so much! It allows us to rejoin life in many different ways.

Rated 5 out of 5 stars

Their products

Their products, customer service, the entire experience is a blueprint of how all companies should be.

November 4, 2021
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Reply from In Sense Botanicals

Loyal customers, such as yourself, help to keep us here. Providing an alternative solution to new and existing customers is why we are here. Customer service is a must for us.
Thank you

Rated 5 out of 5 stars

high quality and fast shipping

I have always been impressed with the high quality of the kratom offered at in sense and they usually ship same day in sturdy packaging. Very happy with the quality and service.

November 2, 2021
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Reply from In Sense Botanicals

Thank you! We are here to be of service to all of our customers...like you :)

Rated 5 out of 5 stars

As always

As always, so happy with them! I had some trouble ordering and it arrived a day late, the mail's fault, so they gave me extra product! Love this company

October 30, 2021
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Reply from In Sense Botanicals

We wish we could be that generous all the time LOL but we feel its our job to take care of our customers.

Rated 5 out of 5 stars

Quality and Quickly

I recieved my products in a reasonably quick time frame and they are of great quality.

October 29, 2021
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Reply from In Sense Botanicals

We strive to keep good quality....consistently! Thank You!

Rated 5 out of 5 stars

They're among the best

Their website has a smooth layout and everything loads fast. The checkout process was secure, and also quick. They have the best prices for Botanicals, and a truly comprehensive selection to choose from. I very much appreciated that you don't have to pay a lot more if ordering just a small amount of anything. I've conversed with the owner when I had questions, and he's very knowledgeable, friendly, and quick to respond.

October 27, 2021
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Reply from In Sense Botanicals

What good is a product if no one can afford it. We came here to help be of service to all. Thank You!

Rated 5 out of 5 stars

Impressed so far

I just received my first order a couple days ago, of Akuamma powder.
This seller was recommended to me, and I am happy with my purchase and product, and will continue to order from here.
JL

October 20, 2021
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Reply from In Sense Botanicals

We are so happy and proud to have you as a
customer, JL. Thank you for your loyalty!

Rated 5 out of 5 stars

These guys are great

These guys are great, always super fast delivery and the highest quality kratom around. Both ISB and GLB have been my go-to vendor for the past 3 years now.

October 6, 2021
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Reply from In Sense Botanicals

We are so happy and proud to have you as a long time customer Sean. Thank you for your loyalty!

Rated 5 out of 5 stars

Great company

Great company, amazing customer service. Exceptional product. Nothing bad to say. I can rely on them to take care of me

October 4, 2021
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Reply from In Sense Botanicals

Yes Alyne we will take care of you, and thank you for letting us!

Rated 5 out of 5 stars

Amazing people and company! You won't find better

I cannot even explain how amazing these people are. Period. The product is always great, the people are excellent.

Besides the people and products...the prices are great too. Shipping is ridiculously fast.

They make the process quick, easy and fun.

Insense/Gold Leaf is the only company I would ever give my business to.

September 29, 2021
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Reply from In Sense Botanicals

Wow Matt thank you so much for your kind words! We love our customers and getting this kind of feedback just makes us want to work even harder... for you!

Rated 5 out of 5 stars

I love the service and quick delivery…

I love the service and quick delivery Insense Botanicals provides! Their customer service is amazing and they are very friendly. Their products are great and help with many different areas of whole health.

September 25, 2021
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Reply from In Sense Botanicals

Thank you for your kind words Diana. We promise to continue to provide to notch service and reliable products.

Rated 5 out of 5 stars

Quality kratom probably the best I’ve…

Quality kratom probably the best I’ve had Actually good and potent tastes very very fresh I’ve been using kratom for two years now and I’ve realized most company have low quality kratom and had to take much more I took five grams and felt amazing

September 25, 2021
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Reply from In Sense Botanicals

Thank you Arlene for being a loyal customer - we are so glad that you are happy with our products!

Rated 5 out of 5 stars

Unsurpassed

Package arrived timely and product is consistent and great! Customer service is always the best as well. Will continue to use these fine folks.

September 24, 2021
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Reply from In Sense Botanicals

So happy to have you as a long time customer Kurt - glad to be of service to you!

Rated 5 out of 5 stars

Professionalism

Professionalism, service, and quality!

September 22, 2021
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Reply from In Sense Botanicals

Thank you so much Steven for your kind words. We are happy to provide!

Rated 5 out of 5 stars

I come to InSense botanicals when i…want the freshest premium kratom

I come to InSense botanicals when i want to purchase the freshest and potent krätom you can find.
I have found the Green Thai- premium leaf only kratom to be the one kratom i would chose if i was stranded on a desert island for years and had to pick only 1 krätom from anywhere.

Another favorite of mine is the Super Green Optima strain. It is the most potent krätom I have ever had; it can make your day better!

September 20, 2021
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Reply from In Sense Botanicals

Thank you Paul for your great review - we work hard to make sure you get your perfect product - even if you were stranded on a deserted island!

Rated 5 out of 5 stars
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Reply from In Sense Botanicals

Thank you Megan for such a wonderful review. We look forward to continue to provide a superior product to you!

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