We originally saw a deal posted on Facebook so got in contact with inspired luxury escapes and went from there. Natasha was our agent and she sent us so many amazing deals and helped us book our dream... See more
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Review summary
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I have used inspired luxury escapes for many holiday and have always been impressed. I’ve used them again for a Christmas market and again Olivia has been outstanding. She managed to get me a lower... See more
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Used this company again to book our holiday. We are not the easiest to find a holiday for and have a lot of very specific requirements. Olivia was amazing and no matter how many times I messaged bac... See more
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Professional, personable, patient. Iantha went above and beyond to help us find the holiday we had in mind and was beyond patient when there was an issue on our side with authorising payment. She tune... See more
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Company details
About Inspired Luxury Escapes
Written by the company
Inspired Luxury Escapes is a leading UK-based provider of luxury holidays. We partner with the finest hotels in the most sought-after destinations worldwide, ensuring unforgettable holidays for our customers.
We offer a bespoke, unhurried service, designed to give you the best holiday possible with all the added extras you need to make your time away extra-special. Whether you are looking for a once-in-a-lifetime holiday or a honeymoon like no other, your luxury escape is in good hands.
“From the moment I called, my experience with this company was exceptional!” (Julie, Jan 2023)
"Couldn't ask for better customer service. Now looking forward to the holiday of a life time." (Ian, Sep 2022)
“What a great booking experience I have had. Professional, friendly and thorough with absolutely no feeling of being rushed or pressured.” (Samantha, Feb 2022)
We appreciate your continuing support and excellent Trustpilot reviews. These reviews are important to us, and help us improve in the rare instances when we fall below our high standards. Inspired Luxury Escapes is fully ATOL & ABTA protected for peace of mind and financial security.
Contact info
Amber Court, William Armstrong Drive, NE4 7YA, Newcastle Upon Tyne, United Kingdom
- 020 3368 3117
- customersupport@inspiredluxuryescapes.com
- www.inspiredluxuryescapes.com
4.8
Excellent
907 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Inspired Luxury Escapes
Exactly what we like to hear Michael and will pass on your kind words. Many thanks from all the team.
Kayleigh was excellent.
August 5, 2026
Reply from Inspired Luxury Escapes
We absolutely agree Michael, Kayleigh really is one of the best! Have a fabulous holiday and thank you - Team Inspired Luxury Escapes.
2 Week Egypt Beach and Nile Cruise
I wanted to book the 2 week Egypt Beach/ Nile Cruise but my chosen date was unavailable. Iantha the Agent was very patient and helpful in finding another date with the same free upgrades although the price was a little bit more. Altogether I am very pleased with the booking process and hope that the holiday itself is as good.
August 4, 2026
Unprompted review
Reply from Inspired Luxury Escapes
This is wonderful to hear and we agree that Iantha is extremely helpful and goes above and beyond for her clients! We hope you have a fabulous time in Egypt and enjoy all the Nile has to offer - Team Inspired Luxury Escapes.
Reply from Inspired Luxury Escapes
Thank you Helen, we appreciate your custom and 5* review. Michael is a wonderful agent and will be thrilled you were so pleased with his service. Happy holiday countdown - Team Inspired Luxury Escapes.
Reply from Inspired Luxury Escapes
Thank you for booking with Inspired Luxury Escapes Steve, we really appreciate your business and your feedback for Wavell. Remember that we are here to help if you have any queries. Have a wonderful holiday - Team Inspired Luxury Escapes.
I booked the holiday on line
I booked the holiday on line. I found the agent very helpful .. i haven’t had the holiday yet so I am unable to say anything yet But all the booking and i service and atol form are in place will comment further when back of holiday
July 30, 2026
Reply from Inspired Luxury Escapes
Anthony will be delighted with your feedback Rosie, as are we! Have a fabulous holiday and we look forward to hearing from you again soon - Team Inspired Luxury Escapes.
Great customer service.
July 29, 2026
Reply from Inspired Luxury Escapes
Thank you Angela, we really appreciate your custom and your 5* review. Please remember that we are here to help should you have any queries and we all hope you have a wonderful holiday - Team Broadway Travel.
Extremely helpful
I was originally booking this holiday online but I am so glad I decided to call them. The lady who dealt with me did everything for me and stayed on the line until I was completely finished. Excellent
July 29, 2026
Reply from Inspired Luxury Escapes
Olive, thank you for taking the time to leave your fabulous review and kind words for Tina, who will be thrilled! Please remember the team are on hand should you have any queries and we all wish you a very happy holiday - Team Inspired Luxury Escapes.
The agent I spoke to was excellent,one…
The agent I spoke to was excellent,one of the best booking processes I have gone through, very clear and explained everything I would be getting.
July 18, 2026
Reply from Inspired Luxury Escapes
Stephen, this is fabulous to hear. We work so hard to ensure we are providing the best service at all times and agree that Michael is one of the best! We will ensure that he sees your wonderfully kind words and please remember to reach out should you have any further queries. Thank you for choosing Inspired Luxury Escapes and happy holidays.
I think I accidentally gave a poorer…
I think I accidentally gave a poorer review. A couple of glitches but our windows are great.
June 27, 2026
Unprompted review
Reply from Inspired Luxury Escapes
Thank you Edwina
Reply from Inspired Luxury Escapes
Exactly what we like to hear Chris, thank you for taking the time to leave your 5* review and happy holiday countdown - Team Inspired Luxury Escapes.
Olivia is the best😀
July 13, 2026
Reply from Inspired Luxury Escapes
We agree Christina, Olivia is a wonderful human and superb travel agent! Thank you for choosing Inspired Luxury Escapes.
Reply from Inspired Luxury Escapes
Thank you for your review.
We're delighted to hear that the member of our team was clear, helpful and easy to understand sometimes a friendly voice and straightforward advice can make all the difference when planning a holiday!
Thank you for choosing Broadway Travel. We hope you have a fantastic holiday.
Fred was very helpful evaluating and…
Fred was very helpful evaluating and explaining our options. The process was all very straightforward and well explained.
July 10, 2026
Reply from Inspired Luxury Escapes
We're delighted to hear that Fred was able to guide you through the options and make everything clear and easy to understand. We know that choosing the right holiday can sometimes feel like a journey in itself, so it's great to know Fred helped make the process straightforward and stress-free.
We'll be sure to pass on your kind words to him – he'll be thrilled to hear them.
Thank you for your fantastic feedback and for choosing Broadway Travel.
Your agent ronnie was very helpful and…
Your agent ronnie was very helpful and helpful towards us booking our holiday thank you
July 9, 2026
Reply from Inspired Luxury Escapes
Thank you for taking the time to leave a review.
We're so pleased to hear that Ronnie provided such great support while helping you arrange your holiday. Our team is passionate about making holiday planning simple and enjoyable, so it's wonderful to know that Ronnie helped make the experience a positive one.
We'll make sure your kind comments are passed on to him.
Thank you for choosing Broadway Travel. We hope you have an amazing trip and create lots of wonderful memories.
Travel consultant Iantha Smith was very…
Travel consultant Iantha Smith was very helpful and efficient and went over and above to fulfill our requests would definitely recommend this company
July 9, 2026
Unprompted review
Reply from Inspired Luxury Escapes
Brenda, thank you so much, we are so appreciative of your custom and your fabulous feedback for Iantha. We agree that she is a wonderful human and she will be over the moon that her service had such a positive impact on your booking experience. Have a fabulous holiday and thank you from all the Inspired Luxury Escapes team.
Professional, personable and very patient
Professional, personable, patient. Iantha went above and beyond to help us find the holiday we had in mind and was beyond patient when there was an issue on our side with authorising payment. She tuned into exactly what we wanted and then made it even better. Thank you Iantha.
July 5, 2026
Unprompted review
Reply from Inspired Luxury Escapes
Thank you for taking the time to share such a lovely review.
We're delighted to hear that Iantha provided such a professional, personable, and patient service throughout your booking journey. Finding the perfect holiday is what we strive for, and it's wonderful to know that she took the time to understand exactly what you were looking for and helped make it even better.
We'll be sure to pass on your kind words to Iantha, she'll be thrilled to receive your feedback. Thank you for choosing Broadway Travel, and we hope you have an amazing holiday.
I have dealt with a young lady
I have dealt with a young lady, Kayleigh Storey for over 10 years. We do all our bookings with her & have always received first class, honest service. Long may it continue.
June 30, 2026
Reply from Inspired Luxury Escapes
Thank you so much for your wonderful review and for your loyalty over the past 10 years.
We're delighted to hear that Kayleigh has consistently provided the first-class and honest service that we pride ourselves on at Broadway Travel. Building long-term relationships with our customers is incredibly important to us, and it's fantastic to know that Kayleigh has been such a trusted part of your travel planning over the years. We truly appreciate your continued support and look forward to helping you create many more amazing travel memories in the future. Thanks from all the Broadway Team.
The price was £100pp more expensive…
The price was £100pp more expensive than stated on the website. It always is. And some bullshit reason is given. Just be honest on the website!
June 20, 2026
Reply from Inspired Luxury Escapes
Thank you for your feedback. We're sorry to hear you were disappointed with the price quoted.
We appreciate how frustrating it can be when the final holiday price differs from an earlier advertised price. Holiday pricing is dynamic and can change based on availability, supplier costs, flight availability, and demand. As a result, prices displayed online are subject to change until the booking is confirmed.
We would never intentionally mislead customers, and our team always aims to provide a clear explanation when price changes occur. We recognise, however, that this can still be disappointing, particularly when the increase is significant.
We value your comments and your feedback.
I had a very helpful and efficient…
I had a very helpful and efficient member of staff called Anthony who navigated me through the booking process.
Thank you !
June 26, 2026
Reply from Inspired Luxury Escapes
Thank you for sharing your experience. We're so pleased to hear that everything was explained clearly and that you felt confident in the advice you received. We appreciate you taking the time to share your feedback and hope you have a fantastic holiday.
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