For our online store the basic functions are working reasonably well. However I have few suggestions for the instamojo leadership team: - Establish a customer forum where customers can come t... See more
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See what reviewers are saying
Instamojo is one of the worst payment gateways we have used. While collecting payments is easy, getting our own money out is a nightmare! Payouts are delayed for no reason – no clear explanatio... See more
Very bad customer service and support team. My advice dont use this payment gateway service. all commitments are fake which is shared buy customer care team and back-end operations team. They w... See more
I have taken the online store membership for a trial basis for one month. After making payments, they ask me for KYC, i update the KYC. then i get an automated message saying that if i am raising my... See more
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Soumenpyne.myinstamojo.com SCAMMED me
On 12th september 2023 i purchased Flash BTC transaction full version for 5,000/- rupees through the site and paid through instamojo payment gateway google pay option, Hence after the payment was done i downloaded the software which was in winzip format and had virus already in it and it was unable to install on my computer.
ORDER ID IS: 87583719INSTAMOJO Payment ID: MOJO3912X05D95786028
Seller Phone: 8167707623, 8967849910
Soumenpyne.myinstamojo.com
I request the instamojo team to please cancel the transaction and refund my money! If possible please suspend the website and cancel accepting the payment from the same website.

Reply from Instamojo
One Word - Stay Away from Instamojo
One Word - Stay Away.
Hi guys I'm an entrepreneur and runs a few businesses.
Recently we expanded our business to indian customers. we had 3 different business with different GST no.s and websites.
1. Software Business
We creat softwares for WordPress and applied to instamojo and Razorpay. Razorpay got accepted while Instamojo declines stating their tems and condition doesn't support this business.
weird right.... We got to the support team and we got 0 help and several automated replies.
2. Education Business
We have a few educators and they teach online about software, seo, marketing and many.
My another team applied here too....Our application was rejected here too....Reason "We don't support course business"...Now this is education.
Meanwhile our team found that several websites that were selling courses and some of them selling themes and plugins which were developed by another company. Totally a steal..
And they were supported by Instamojo.... We found course being sold with instamojo.
So, we though something is fishy..Lets create a replica of the course website...
We got accpeted, and after receiving a few funds. Our account got blocked and the money were freezed... after 1 month we were able to get back the money....
So i will suggest you to go for RazorPay, Cashless or Stripe if you are a genuine business and want hasslefree transactions.

Reply from Instamojo
SCAM COMPANY - PAID AND NOT RECEIVED PRODUCT
They charged me INR 13K for a Baby box, but even 2 months down the line it was not delivered. No replies for refund or delivery. They are a scam company stealing funds from customers by not delivering their product.

Reply from Instamojo
3rd Class Platform
Applying for any type of business, there is only one answer: your business is not according to our terms, When you mailed to ask for the reason, there was only one answer, check the terms and conditions, Even after checking the message, there is no way Does not reply all over; nothing can be worse than this and 3rd class, who does not reply to his customers properly and does not solve their problems.

Reply from Instamojo
Pathetic service even if they give you…
Pathetic service even if they give you free stuff. they are not releasing my money for last 1 month.

Reply from Instamojo
Useless service
Useless service! The executive on live chat seems like a bot!

Reply from Instamojo
They are a bunch of frauds
They are a bunch of frauds, and I am going to take them to court for not reversing the failed transaction. We sent them several emails repeatedly asking for the status of the payment, and they keep saying that they are looking into it and will update us in some time. Their time has not yet come since almost one month. Do not trust this company and put your / your customers money at risk.
they are bluddy frauds
they are bluddy frauds , cannot trust them at all, they are online dacoits and theieves, my transaction failed, thank god it was only 2100 and it has been 2 months writing them email and money yet not credited back to my account ,

Reply from Instamojo
This company is useless
This company is useless; I am an advertiser and run ads on FB and use automation with Pabbly now both FB ads & Pabbly connect triggers but payment can't reflect in Instamojo. They just eat money.

Reply from Instamojo
They allow people to sell fraud content.
They allow people to sell fraud content. I just bought a product from 3darchvizsecrets wesbite, this website is selling pbr textures which are proprietary content of an established platform. I reported them that this seller is not selling legal content, they didn't even bother and never took any action against him.

Reply from Instamojo
This website doing very big scam
This website doing very big scam. and my instagram account balance is 10k+ more but this website my account suspended. and not paid my money

Reply from Instamojo
Worst experience..i have ordered book…
Worst experience..i have ordered book on July 18 and delivery date is on July 22..i am writing this review on 1st August still i didn't receive the book.. they gave one contact number for tracking.. but they not responding properly also behaving rude

Reply from Instamojo
Intelectual absence of instamojo. It is run by brainless band. Disgusting
In the process of webserices provided by Unacademy for my recorded teaching sessions in astrology and virtual classrooms, the Webprovider has payment gate way link. For this I approched with all KYC documents to Instmojo. They wanted a bank statement. I submitted. Now they are asking a certificate from (they also do not know from whom) that authorises me to teach astrology. I am an individual and there is no law that asks me to get a certificate to teach on line. Gst if attracts then I may get GST registertion certificate. I told them all these but all are headless fellows. They are repeatedly asking for the same.

Reply from Instamojo
Worst company ever
Worst company ever, stole our hard earned money. Customer support always demands for unnecessary documents just to stole the payout.

Reply from Instamojo
Stay Away from this Platform!
This platform is one of the worst and unreliable as well unsafe for selling digital products. There are many reasons to avoid this platform for digital product selling;
1) - Your digital products are not SAFE on Instamojo because anyone can copy your digital product and sell on same Instamojo platform without your permission on very low rates and your revenue stop.
2) - If you complain about copyright issue to Instamojo support team(JAKAS), they ask you lots of evidences. Even after your provide all the evidences however, this JAKAS don't take action against that users (Cheaters) who has copied your products and selling on Instamojo platform. The copyright issues is nothing for them, its just formalities and show-ups.
3) - Your payment holds for unnecessary reasons.
4) - There is no option for Foreign Transaction.
5) - You have to deal with Instamojo's TEAM of JAKAS upon any issues like payments, copyrights or any technical issues.
So my honest request to AVOID this Platform and go with another platform OR make your own eComm website and sell your digital products from there.

Reply from Instamojo
They will block our accounts without…
They will block our accounts without any prior information and claim us to pay more to return the amount to the customers. I felt it. Only unethical business. So please don't use INSTAMOJO.
I suggest everyone not to use Instamojo.
I suggest everyone not to use their service. This organization is totally fraud. They will block your money without any notifications. If you have any queries they don't reply your mail in given time. They also mailed me that I'll receive the payout at the end of the day but its been more than two days I haven't received any amount in my account.
Refund not processed - Case closed without solution
I had raised a case as the seller did not provide the service and the case was closed without even addressing my concern. I
checked every day for an update for 1.5 months and the case was closed when I logged in the next day.
If you buy any service using this platform, please ensure that the seller is really genuine by having direct conversation rather
than buying directly.
Also, the customer support does not even care if you have any concerns are they are not equipped to answer your concerns
properly. Further, customer support proactively encourages you to take legal proceedings and says, You can file a legal
complaint., even if you don't say legal.
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