There is nothing worse than Instashop Egypt, no matter what you do or how you try to get support I don’t believe it exists on this app. ZERO ABSOLUTELY ZERO customer service, no refunds you just stuck... See more
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Review summary
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Terrible customer service and an equally disappointing app. They’ve gotten much worse over the past year! Too many hidden charges and endless fees, and they don’t even guarantee a decent service. On... See more
Very bad experience with Instashop customer service and the app. 1. Orders from specific supermarkets are up to 3hours late on a regular basis. Products are always out of stock. 2. Customer servic... See more
Hello We are Market team, Jumeirah 3. Four months ago, their team came and took photos of our products, uploaded them to the system, and then activated them. I haven't received any information or... See more
Company details
Information provided by various external sources
Shop everything you need without the trip to the supermarket! Order groceries online with InstaShop and receive them in less than 30 or 60 minutes average time!
Contact info
U.A.E.
- www.instashop.com
I’m a loyal customer since 2017
I’m a loyal customer since Jan. 2017. Moved locations in between more than once and Instashop never disappointed. I saw the App develop further and the choices grow.
Customer service is well established with personal contact, which I very much appreciate in this day and age. Thank you for making my life easy and still being accessible when there is any issue. Because there is personal interaction, there is hardly anything that cannot be resolved with Instashop. Never disappointed in 4 years and going!
September 27, 2021
Unprompted review
Fake and a scam
May 19, 2021
Unprompted review
Instashop - thumb down!
All stores of my area working with Instashop are not reliable. They double charge items, send wrong items and also weigh unfairly. After a consistent use of their service I strongly recommend to stay away from Instashop also because the customer service is useless and they never ever allow you a refund for the groceries you didn’t got delivered. Which was all the more unfair during lockdown. Thumb down
May 21, 2020
Unprompted review
Poor customer service
Horrible customer service! They just proved how unprofessional they are, having Added a comment on their Instagram (after receiving late delivery/wrong items and defrosted frozen items)rather than resolving the problem they decided to delete my comment and block me from their page. I’m a recent customer and it’s just shocking the measures they take to block any bad review and they only try to exhibit a perfect image. Shameful how they treat their customers.
March 26, 2020
Unprompted review
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