Insure for All Reviews 

1,926
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Absolutely awful. I took out travel insurance, it took my money but no confirmation, email or any documentation received. So I call the number in their website and then left hanging in a queue... See more

Rated 1 out of 5 stars

We recently had a bump in our car through no fault of our own, unfortunately we were insured through TANSAR . Do not touch these Cowboys they are INCOMPETENT , it took 7 weeks for them to sanction... See more

Rated 1 out of 5 stars

Like other customers who have left reviews, my husband's policy auto-renewed without prior notification. We believe there is a 14 days cool off period so emailed the company on the same day to cancel.... See more

Rated 1 out of 5 stars

Never use Tansar 365!! The Worst experience of my life!!! Had an accident 6 weeks ago and due to the 3rd party driving away from the scene, they did not provide me with a courtosey car. Took me 4 atte... See more

Company details

  1. Insurance Agency

Information provided by various external sources

At Insure for All you'll find travel insurance for all but we specialists in over 50's travel insurance and those with pre-existing medical conditions. From single trips and annual multi-trips to cruises or Golf travel insurance, whatever you're planning or wherever you're travelling to, we have the right travel insurance for you.


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1.1

Bad

TrustScore 1 out of 5

2K reviews

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1.1

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Rated 1 out of 5 stars

DO NOT USE (You’ve Been warned!)

Absolutely awful. I took out travel insurance, it took my money but no confirmation, email or any documentation received. So I call the number in their website and then left hanging in a queue for 2 minutes then a further 5 minutes waiting for the call to be answered. Some woman answers with “‘ello” filling me with a feeing that maybe this is a scam. I reluctantly explain the issue and she says “I’ll put you through” and immediately goes and puts me into another queue. I then wait again and after 20 minutes of waiting (during my lunch break) I have to abandon the call due to work.

So shortly afterI decide to call back again and press 2 instead of 1 out of the two options available, the same drone female voice answers “‘ello”. She remembers me and says “they must be busy let me put you through again” I try to stop her to ask for an email address but within a flick of a switch I’m back in the queue now a further 8 minutes in the queue

This company (if this really is a bona fide company?!) is clearly amateur and no doubt they will respond to this there saying ‘we’re sorry for your experience but seeing as you didn’t leave a reference I’m an afraid we can’t assist’ WELL I would have left a ref if you had provided me one! AVOID AVOID AVOID!!!

Ps does anyone have an email for this company please? I want to write to them to let them know I’m reporting them to the ombudsman.

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

Cannot recommend this company

Like other customers who have left reviews, my husband's policy auto-renewed without prior notification. We believe there is a 14 days cool off period so emailed the company on the same day to cancel. No response. Whenever he phones there is alway a 60 minute wait and he has never managed to get through.

August 24, 2020
Unprompted review
Rated 2 out of 5 stars

I am going to try and be fair to Insure…

I am going to try and be fair to Insure for All now as I don't believe they can have any knowledge of the poor service provided by their third party claims handler, Reactive Claims.

I have left feedback regarding Reactive Claims on Trust Pilot, which I believe you should look at before you buy insurance for Insure For All.

I may be wrong linking these companies, it's tricky to find out. However, IF Insure for All and Reactive Claims are linked, its best to avoid them both.

If not, just go to a trusted company such as M&S, Tesco, AXA etc, and ask them who handles their claims. In house - great - 'subbed off' not.

Sorry to repeat but if you find that your insurance company uses Reactive Claims, step away and pay slightly more for an in house service ..

May 20, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting insurance…

Absolutely disgusting insurance company. I’m not a fault for a car accident, I have 4 witnesses and police report and they are bullying me and pressuring me into settling my claim, with no money to buy a new car. They are not there for interests.

I have now come to find out that they are in administration.

What is the point in paying for fully comprehensive insurance when your not at fault and get treated like dirt. The third party is going to loose no claims and have higher premium WOW. I’m loosing £11,500 and no car. 😡😡😡

April 30, 2020
Unprompted review
Rated 1 out of 5 stars

Absolute joke

Was approached by James via telephone on the 11th October,we filled and sent paperwork instantly sent copies of Birth Certificate,Bank Statements,National Insurance Number and NHS number. He advised us that we would receive our settlement payment within 7-10 working days and to not speak with any other claims company as he is now sorting it for us.We contacted James again on the 17th October he advised us that the girls who authorize payments weren't in the office but not to worry as the payments been raised and will be in within our 7-10 Day time frame. 25th October the 7-10 Days are up we spoke with a lady who said to wait another few days and not to worry as it would be in very soon. 28th October still no payment James advised us that there was a misunderstanding and it was labelled as fraud thats why we hadn't got our payment yet but not to worry as it would be sorted and we will get payment in 7 to 10 working days. 29th October i call again Ryan said the payment was sent authorised and left the office on the 28th and would be in our bank accounts by Friday it was sent by BACS. 30th I call again as BACS takes around 3 days..day 1 payment sent day 2 bank processing and day 3 payment will be credited i spoke with a lady who said dont worry it will definitely be in this time. Yesterday 1st November this is 5 working days since sending Ryan said to wait until Monday it should be in. Now today is Saturday 2nd November and our banks process Monday payments so they are available Saturday instead and to our surprise the payment still ISNT IN. When calling Action365 it states about giving wrong and misleading information now we've stuck to our side of that WHAT ABOUT YOURS? Absolutely disgusting company always giving out wrong information i will be taking this further with the financial conduct authority and will make sure everybody knows what a joke this company is!

November 3, 2019
Unprompted review
Rated 1 out of 5 stars

Tansar claims company ACTION365 totally dishonourable and disrespectful

I was involved in an incident, I sent video evidence and every piece of proof via official publications demonstrating liability, and they decided to blackmail me if I didn’t meet with their representative when they demanded they wouldn’t repair my vehicle even though I have comprehensive cover! Will not touch them again and that’s for sure.

this company is dishonourable

October 14, 2019
Unprompted review
Rated 1 out of 5 stars

Biggest bunch of non compliant cowboys…

Biggest bunch of non compliant cowboys out there. Let's shed light on this. Insurance company claims management company tansar. Took insurance in good faith all legal and above board. Had to claim last month for malicious damage to my car. All was fine valued it sent me an offer. Offer was accepted now right there is a legally binding contract as per my solicitors advice. Few hours after accepting offer got an email saying finance have stopped the payment as ccj found on my file. Ok I accept that but it's not a concern of there I answered all question asked honestly when starting my policy this isn't a question they asked. Now according to my own legal team any offer made and accepted is legally binding so financial department for this company have no legal right to stop said offer being paid for running a check after an offer was made and accepted. Just want people to be very wary when choosing to insure with tansar as there claims management company do not follow strict process or appear to know that if an offer is made and accepted that's a contract so to hold a payment after this happens is ridiculous.

June 14, 2019
Unprompted review
Rated 1 out of 5 stars

Will not pay out

Do not buy insurance from this company. They will not pay out.2 years and still no resolution, now with the Financial Ombudsman. They ignore emails, you get passed around from one person to the next and do everything they can to avoid telling you your rights and their processes. Absolute con artists!

May 21, 2019
Unprompted review
Rated 5 out of 5 stars

Tansar were great with my home…

Tansar were great with my home insurance claim! I know the reviews on here do not seem great but I cannot praise them enough on the home insurance side! Such a smooth process and at such a great annual premium i will definitely be renewing next year

August 2, 2018
Unprompted review
Rated 1 out of 5 stars

We recently had a bump in our car …

We recently had a bump in our car through no fault of our own, unfortunately we were insured through TANSAR . Do not touch these Cowboys they are INCOMPETENT , it took 7 weeks for them to sanction the works on our Jaguar .
They requested information that they already had on a daily basis , they even lost the estimate from the garage carrying out the repairs.
TOTALY USELESS .

January 22, 2018
Unprompted review
Rated 1 out of 5 stars

Cabrones

I claimed January 2017.I was treated like a piece of dog poo.I am in agony and they threaten you with various things.The real horrible one was PAY NOW OR ELSE. I complained officially when I got back to Insure for All.I then get a phone call from Collinsons about it all.Who the bloody hell are these people I thought.Then I realised the Gestapo had two names Insure for All and Collinsons.Eventually nothing was done about my complaint and then I realised there was a third name Cabrones.
I hope they are out of business now completely

December 13, 2017
Unprompted review
Rated 2 out of 5 stars

Not Happy

I bought the insurance through topcashback and now they are saying I went through another party and will not honour the topcashback amount, I just hope if I have to make a claim then I get better service but in future I don't think I will purchase from them again.

October 24, 2017
Unprompted review
Rated 1 out of 5 stars

The Worst experience of my life!!

Never use Tansar 365!! The Worst experience of my life!!! Had an accident 6 weeks ago and due to the 3rd party driving away from the scene, they did not provide me with a courtosey car. Took me 4 attempts to even report the claim as they kept transferring me to wrong departments, had to organise taking it to local garage myself as they didn't have recovery available, written off completely 4 weeks ago and now only just authorised a cheque to send in the post which "may take up to 10 days"? What the hell?? All email correspondence were difficult as they took a week to reply to emails. I've lost money taking time off work, and the whole experience has caused me stress. Disgraceful company!! Never using these cowboys again!!!

October 4, 2017
Unprompted review
Rated 1 out of 5 stars

Avoid

Wow... Awful company.
Had an accident that I had to explain four times over a space of three days and still ongoing. Every time I log the claim I get told somebody will call me the next day...nobody calls.

September 12, 2017
Unprompted review
Rated 2 out of 5 stars

Renewel quote 120% more - even with 30% discount!

Fortunately never had to make a claim but when I went to renew, the like for like price was 120% more even including the so-called renewal discount of 30%, that enticed me to return and waste time reviewing the details on the phone (renewel web link just dropped me on the website like a new prospect). Also gadgets now broken out as extra with so many caveates on their age and where they were bought. Extremely poor value

August 22, 2017
Unprompted review
Rated 1 out of 5 stars

Dreadful company

Would not use this company again if you paid me. Had a vehicle broken into, 4 days later the vehicle is still open to the elements and not secure. Tansar will not authorise a piece of black glass as they say it's not standard even though the manufacturer, and I have proven otherwise.
Constant promises of return calls, and the "we are looking into it" claims.
I have spent in the region of 4 hours on hold and explaining my story again and again, and despite always keeping my end of the deal with payments they refuse to help out when I need it.
Dreadful company

May 17, 2017
Unprompted review

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