Great company to work with! Was becoming frustrated in the inability to gain great affordable coverage for my small restaurant in the land of overly increasing costs. I filled out a simple Insureon fo... See more
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Review summary
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The whole policy purchase was extremely convenient and easy thanks to the help of everyone involved. The agent who found me the best deal and coverages was an expert in his field obviously. Made the b... See more
I worked with Jennifer Brody, and she was extremely helpful (&efficient!) in getting me the necessary information to make an informed choice on an insurance policy to cover and protect my business. Sh... See more
From start to finish, communication was great. There were no confusing terms or drawn out nonsense. Coverages are amazing and the price point is terrific. There were no hidden costs or fees.
Company details
- Insurance Agency
- Business Insurance Company
- Commercial Insurance Company
- Insurance Broker
- Insurance Company
- Liability Insurance Company
Written by the company
Insureon is an independent marketplace for online delivery of small business insurance. Headquartered in Chicago, Insureon is the largest digital agency for small and medium-sized businesses, offering policies from the nation’s top carriers, including Acuity, Chubb, The Hartford, Hiscox, Liberty Mutual, and Travelers. Insureon’s digital platform allows small-business owners to compare insurance quotes and buy coverage online. The company is licensed in 50 states and specializes in numerous industries, from IT professionals to restaurants, with more than 1 million policies written. Insureon is a division of Specialty Program Group and Hub International Ltd., ranked 5th among the world's largest insurance brokers with more than 15,000 employees in over 530 offices across North America, offering risk management, insurance, employee benefits, retirement, and wealth management products and services.
Written by the company
Contact info
203 N. LaSalle, 20th Floor, 60601, Chicago, United States
- (800) 688-1984
- reception@insureon.com
- www.insureon.com
4.6
Excellent
2K reviews
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Great services
Great services, we needed insurance urgently to meet commercial contracts requirements. Holly our insurance advisor went out of way to meet our requirements. It was quick and everything done 2-3 days. Highly recommended.
February 10, 2026
Great experience!
Everyone that I spoke to regarding my search for great insurance, were very helpful and kind.
February 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
We received no invoice or bill for a…
We received no invoice or bill for a significant cyber policy premium that was due on 2/7. We had to try multiple points of contact before we received the invoice(s). (It was only when we reached out to our original point of contact from early 2025 that we got any response (and no explanation for the confusion/complexity)
February 21, 2026
Reply from Insureon
Hello Linda,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive for efficient, qualified support for our customers, we recognize we didn’t meet your expectations here. The original notification did not send properly, and your account manager has worked with the provider to address the initial issue, as well as to log the event with our product team. We hope the recent follow ups from your account manager will have answered any remaining questions, and we look forward to continuing to support you and your business needs.
Yours Sincerely,
The Insureon Team
Could not get quotes for weeks!
I struggled to get quotes from other companies and this was super easy.
February 18, 2026
Better rates than anywhere else and…
Better rates than anywhere else and fast professional service. Very happy!
February 20, 2026
Affordable small business coverage
Affordable small business coverage. Timely communication and easy to work with Insurance Company. Alejandro dialed in exactly what I needed for my business and made the process easy. I will recommend Insureon and Alejandro within my network.
February 20, 2026
Fast and Helpful Service
I had a great experience with Insureon. The process was very quick, and the team was extremely helpful and responsive throughout. They made everything simple and easy to understand. Highly recommend their service!
February 2, 2026
Quick and easy process
Quick and easy process. Offered quotes that were reasonable and what I needed.
January 26, 2026
Good customer service
February 4, 2026
The COI I requested was handled with…
The COI I requested was handled with great care, despite all of the changes and oddities requested.
February 16, 2026
Christine is a patient and responsive…
Christine is a patient and responsive person
February 17, 2026
Your company always makes my experience…
Your company always makes my experience wonderful. They help guide me and understand whenever I have financial problems. I have used them for years and appreciate everything they do
February 17, 2026
Great experience with Alexis
Alexis was great on providing info on all the business insurance plans available. His help allowed me to pick the best plan suitable for my small business.
January 30, 2026
Katie Anderson is the Best!
Katie Anderson is the best. Very happy with our Insureon relationship. Have recommended to many of our partners.
November 25, 2025
Great company!
February 6, 2026
Jess made my Experience easy
February 13, 2026
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