Intasure seems to be one of the very few insurers that will insure an old (ie over 30 years) static caravan, especially one that is on a private site rather than a holiday park. Vikash was very helpf... See more
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I spoke to a very lovely person called Julie and she was wonderfully understanding, she guided me through the whole renewal process with ease, also I had to change the year of construction of my house... See more
2nd year we have insured our home in Spain with Intasure. found them to be very friendly, helpful and professional on the phone. Whenever we have called our call has been answered quickly and efficie... See more
For some reason, it took some time to get hold of the right contact, but once that hurdle was over, it was very easy to ask questions and finalise an insurance quote. Ella was to the point and helped... See more
Company details
Written by the company
Holiday Home Insurance in The UK & abroad, Buildings & Contents insurance, Specialist Property insurance from Intasure.
Contact info
Dingwall Road 4, CR0 2LX, United Kingdom
- 0345 111 0680
- www.intasure.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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Julian was helpful and the policy is a…
Julian was helpful and the policy is a sensible no nonsense policy that recognises and allows for the fact that people don’t necessarily visit their holiday homes abroad within every 30
days. I always look around but invariably come back to Intasure. They also don’t do nonsense such as asking for a figure to rebuild your apartment within an apartment block when you have no idea what an of the other occupants do insurance wise! My policy covers £1,000,000 which would allow my apartment to be rebuilt no matter what the arrangements of other occupants are. You can’t rebuild an apartment in a block for £250,000 or whatever the rebuild costs might be! What are the other insurance companies going to do - somehow magically rebuild my apartment alone in isolation to the others or force me to accept a low sum and have to try and find somewhere else to rebuild???
Extremely pleasant and helpful
Zac was extremely helpful and I was impressed by his comprehensive knowledge of the policy I wanted to buy and also by his very pleasant manner
Juilan Williams was very helpful and…
Juilan Williams was very helpful and professional in what could have been a complex insurance quote. He went out of his way to keep me informed and in the loop. Really outstanding service. Thank you.
Insuring an older caravan
Intasure seems to be one of the very few insurers that will insure an old (ie over 30 years) static caravan, especially one that is on a private site rather than a holiday park. Vikash was very helpful even though the circumstances didn't neatly fit with the norm for the questions he had to ask, and he did phone back when he said he would! Pity about the £65 admin fee included in the cost, hence not 5 stars.
Very helpful and professional!
My special case was dealt with very professionally and in a very helpful way, although my English is not good and I needed to ask quite a few times about the meaning of words. A very special thank you for guiding me through all this. I received my policy shortly after that per email, all settled and done in less than one hour. Perfect customer care!
Great Service
Friendly and patience. Answered to my questions with ease.
Julian was very helpful and the process…
Julian was very helpful and the process was very straightforward.
Helpfulness of the sales advisor
The sales advisor (Vikash Patel) that I was dealing with when enquiring about my holiday home insurance was extremely helpful and polite.
Very easy service to use and no hard…
Very easy service to use and no hard sell which was nice. Good customer service and happy with my encounter. Would use again
Exceptionally fast and efficient…
Exceptionally fast and efficient service from Nikki Hickmott. I was in a hurry to cover my house in France and it was sorted within the hour. Brilliant service.
Easy to arrange cover
Easy to arrange cover. Call back was received immediately, and proposal completed over phone with quotation provided at the end and e mailed to me along with details of policy cover etc Follow up questions via e mail quickly answered.
Ruben Lopes was patient and knowledgeable
Ruben Lopes was patient, calm and extremely polite. Ruben was professional and knowledgeable. He is a wonderful asset for your company.
Very thorough quote process
Very thorough quote process, and Julian was very knowledgeable.
Good product
It was ok bit difficult to understand the guy had a very strong accent ….. nearly put me off as I kept asking what he said or could he repeat
We were with Intasure since 2008
We were with Intasure since 2008 , then this year told me they no longer cover UAE , no reason!! Although last year we had a claim and did not want to know , so maybe they did us a favour!!
Personable and efficient
Tyler was personable and efficient, rang when he said he would and even made the experience fun!
exlpained eveverything clearly
We were recommended Intasure by a…
We were recommended Intasure by a family member for holiday home insurance. Vikash was so helpful and made the process straightforward and answered all our questions well and with patience.
Excellent customer service and…
Excellent customer service and understanding staff very efficient and good listeners
Tyler Markwell great customer service
Tyler Markwell who handled my call today was professional, polite and friendly throughout the discussion about my insurance requirements. He listened to me and explained everything in a way that was helpful and informative and I would not hesitate to recommend Intasure for insurance cover for residential park homes.
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