IntecBrackets Reviews 26

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought a bracket so my Samsung TV could be fitted to the wall. Excellent service from Mike. So helpful, letting me know I needed spacers and sending me a link so I could get them. There was an issu... See more

Rated 5 out of 5 stars

Excellent customer service. Bought Product Code: IB26B for my Sony Oled KD-65A1 TV, perfect strong bracket, all fittings included. Paid extra for next day delivery. Highly recommend.

Rated 5 out of 5 stars

Ordered a flat against the wall bracket and ended up wanting a tilt instead, Steve and Mike were amazing and so responsive and got a different bracket asap. The delivery was quick and the quality of p... See more

Rated 5 out of 5 stars

Absolutely great customer support when our tv bracket was lost in the post, Mike sent out another on an overnight delivery....no quibble. Equally great was the bracket, really substantial, easy to fo... See more

Company details

  1. TV store
  2. Electronics Store

Information provided by various external sources

Need TV brackets? Click now to buy from a range of cheap TV brackets for wall mounting flatscreen, LCD, LED & Plasma television. Wall mount your TV today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I bought a bracket so my Samsung TV could be fitted to the wall. Excellent service from Mike. So helpful, letting me know I needed spacers and sending me a link so I could get them. There was an issue initially with delivery, nothing to do with intec. Mike got it all sorted, letting me know what was happening. The bracket itself is brilliant, really pleased with it.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Bought Product Code: IB26B for my Sony Oled KD-65A1 TV, perfect strong bracket, all fittings included.
Paid extra for next day delivery. Highly recommend.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Wow Mike was amazing

Wow - absolutely amazing customer support and service.

Mike was extremely helpful and came back very speedy with my 5 emails I sent.

Can not recommend this person enough.

Thanks again Mike.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service like no other

Five years on from purchasing one of their excellent and moderately priced wall brackets we moved house and were forced to remove it from the wall so decided to reuse it. I contacted Intec to enquire about the type of fittings to use. At absolutely no cost to myself they (Mike) posted out the appropriate screws and gave me the appropriate information to refit the bracket to a different type of surface.
In this day and age this is such excellent service, such a rarity these days, especially as their TV brackets are so competitively priced in the first place.
Response to my enquiry was instant too. 10/10++.
I simply can't recommend these guys enough.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

This Company showed exemplary service…

This Company showed exemplary service in ensuring the customer (me) received satisfaction with the supply of a quality compatible product for my tv. Mike at Interbracket achieved the best customer service anyone could imagine - going that extra mile. Thank you.
Keith Stevens

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely great customer support and product

Absolutely great customer support when our tv bracket was lost in the post, Mike sent out another on an overnight delivery....no quibble. Equally great was the bracket, really substantial, easy to follow instructions and this is the slimmest bracket possible with tilt and turn plus the minimum distance off the wall at 19mm opening up to 250mm (10 inches). So versatile and easy to use.
Just a great customer experience, definite 5 stars and highly recommended.!

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great product, service and company

Great product, great service, great company. I have my Intec bracket almost 5 years. My product was the best available on the market at the time and has stood the test of time. I got a new TV with a new VESA fitment so I needed some help. Their after sales customer service is as good as their product.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a IB1015B bracket for a…

I ordered a IB1015B bracket for a tricky install of a large 65" TV and emailed intecbrackets.co.uk first for advice. They responded quickly and were very helpful. Delivery was quick and I'm very happy with the bracket, perfect for what was needed. I would highly recommend intecbrackets.co.uk.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service and Response

Ordered a flat against the wall bracket and ended up wanting a tilt instead, Steve and Mike were amazing and so responsive and got a different bracket asap. The delivery was quick and the quality of product great. Can’t recommend a better company! Just provide your TV make and model and the perfect bracket will come. Thanks again both. Highly recommend, great customer service.

September 6, 2024
Unprompted review
Rated 1 out of 5 stars

From hero to zero!

They received a photo of the back of the tv and confirmed the right bracket - it did not fit and from that point complete silence and zero customer support - from hero to zero - just don’t use - it’s just painful!

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

Received very helpful advice from Mike…

Received very helpful advice from Mike and Steve via email. I know nothing about monitors and brackets but they were clear in their communication and recommendations. The end result is perfect - my monitors sit just as described in my home office.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

What a fantastic Company !!

What a fantastic Company !!!

I purchased a TV Wall Bracket and a Soundbar Bracket both of which arrived the next day!! The TV Tilt Bracket is exceptional and was fitted without any issues. Unfortunately, the Soundbar Bracket was not entirely compatible with our Soundbar, but Intec were totally invested in trying to achieve a practical solution but sadly that proved impossible. Accordingly, a refund was provided without any hassle. At all stages Intec were contactable and very supportive. I would HIGHLY RECCOMMEND them.

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Customer Support that puts others to shame

Outrageously good customer service that saw two email responses to a query OVER A WEEKEND for a purchase made on a third party website. Can't speak highly enough for both the support received and, most importably, the quality of their rugged 'long-reach' TV bracket.

November 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great product, excellent service

Good site first of all. Easy to find what bracket I needed. Slight mix up with the delivery as my computer auto filled my previous address! But Intec helped me out straight away and the courier also went above and beyond to get it to me. The bracket is now on the wall and is an excellent product. Extremely happy with everything.

September 17, 2023
Unprompted review
Rated 4 out of 5 stars

Replacement part arrived

Intec have sent a replacement part. Mike listened and addressed my concern . It is a shame that I had to remove and replace , but credit to intec they did resolve

September 19, 2022
Unprompted review
Rated 5 out of 5 stars

Tried to find a TV bracket to fit an…

Tried to find a TV bracket to fit an older TV and had spent hours on the internet tyrying to find one which would fit. I then came across Intec and rang them. I spoke to their customers services and they were very helpful and after I placed my order for the bracket based on their recommendation I even received an email before despatch to double check screw measurements. The bracket was easy to put together and easy to install, tv now happily on the wall. Would completely recommend this company for their help and diligence. Really like to say first class and thank you.

November 9, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look