Integro Accounting Reviews 

13
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Accountant

Information provided by various external sources

Fixed fee specialist accountants to contractors, freelancers and consultants. Rated 5/5 by clients on Google, you will have a fully qualified and dedicated accountant with you every step of the way. Full business and personal and taxation needs are covered along with ongoing IR35 and tax advice.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(13)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Calm, Professional and Completely Reassuring!

Until recently I have always done my own accounts. Things have become a little more complex and I was feeling overwhelmed. I searched high and low for an accountant I could work with who had my best interests at heart. I did not have a good experience with probably 10-12 firms on this journey! At one firm I had spoken to 6 people (across multiple departments) and I hadn't even started working with them.

At Integro, Alan Kempster has been a real breath of fresh air. Calm, professional, completely reassuring. Integro manage you and your accounts as an individual. Alan is simply tremendous and has allowed me to focus on the business and not the headache of getting the numbers right. I can ask any questions at any time and nothing seems too much trouble. I can highly recommend Integro to anyone wanting an amazing service in a friendly and supportive way. We even manage to have a laugh over some of my bonkers ideas! He does keep me on the straight and narrow.

Thank you Integro! Great find. Definitely 5 Stars plus. :)

June 7, 2023
Unprompted review
Integro Accounting logo

Reply from Integro Accounting

Thank you Penney for this outstanding review. We are so happy Alan and the team have made you feel fully supported when choosing a new accountant.

Rated 5 out of 5 stars

Excellent Service from Ryan

Ryan Dempsey has been my accountant for the past year, and I have had nothing but a great experience. The constant worrying and not knowing what to do in the past have disappeared. I can now focus on my business, knowing I am in excellent hands.

Ryan provides an excellent service and is incredibly knowledgeable and super friendly. He is always available to answer my questions and provide sound guidance. He has continually reviewed my financial information and ensured everything is always accurate and up-to-date.

I highly recommend Ryan and Integro Accounting to anyone looking for a skilled and trustworthy accountant. They have totally exceeded my expectations.

Thank you, Ryan, for your hard work and dedication to my success.

March 17, 2023
Unprompted review
Integro Accounting logo

Reply from Integro Accounting

Thank you Tariq for taking the time and providing a detailed review on the support given by Ryan and the team at Integro Accounting.

Rated 5 out of 5 stars

Excellent service.

Wanting to set up a Limited Company a couple of years ago, a contractor colleague recommended Integro Accounting and, in particular, Alan Kempster.
Alan has been absolutely superb. He helped me set up the company and with everything financial that having the company has entailed, nothing has been too much trouble for him.
He has always ready for advice (and I needed a lot of this), which is given freely and with a good dose of humour.
If Alan has not been obtainable due to holidays, his colleague Kate Burrows has been equally helpful.
I cannot recommend Integro Accounting highly enough – I’d give more than 5 stars if they were available.

January 21, 2021
Unprompted review
Integro Accounting logo

Reply from Integro Accounting

A fantastic review for a fantastic team member. Thank you for the kind words David.

Rated 5 out of 5 stars

Outstanding Service

I have been a client of Integro Accounting for several years.
They have always been extremely professional and provided a reliable and consistent service.
Ryan Dempsey my direct contact accountant, has been immeasurably helpful and has quickly and tirelessly responded to my many queries.
For me as an IT contractor where time is money, I do not want to be having to chase through things or getting things corrected. Personally, I simply wouldn't use another company.

December 22, 2020
Unprompted review
Integro Accounting logo

Reply from Integro Accounting

Thank you Jeremy for the kind words. This is a great review to go into 2021 with.

Rated 5 out of 5 stars

Absolutely superb

Alan Kempster and the team provide an exceptional service. I have been with Integro for a number of years; everyone in the team is really helpful. Alan is amazing, he is very knowledgeable and saves me a lot of time. I am a chartered accountant but use Integro for their expertise in this area. I have no hesitation in recommending Integro to any contractor or freelancer looking for an accountancy service.

October 30, 2020
Unprompted review
Integro Accounting logo

Reply from Integro Accounting

Thank you Claire for this great feedback. So lovely to hear you get amazing feedback not only from Alan but all the team.

Rated 5 out of 5 stars

Fabulous, especially Alan

I've been with Integro for more than 4 years and they're consistently great. I've been fortunate to have been working with Alan Kempster for all that time and he's provided trusted and valued advice and has since become a friend. With my previous accountants I was allocated to a team of accountants and it was impossible to build any personal rapport up - with Integro, it's great that you're allocated to a single point of contact so you can really build up the trust. I've even recommended some friends to them and they've had similar experiences to me.

October 28, 2020
Unprompted review
Integro Accounting logo

Reply from Integro Accounting

Thank you Simon. You are a long standing member of the Integro family and we are grateful for the feedback and the recommendations you have given us.

Rated 5 out of 5 stars

Reliable and responsive accountants

As an IT contractor I am used to a lot of my fellow contractor friends and colleagues complain about their accountants. After nearly 5 years of using Integro I have never had a single bad experience with them.

They are extremely quick and responsive and I havbe recommended Integro to many.

October 22, 2020
Unprompted review
Integro Accounting logo

Reply from Integro Accounting

Thank you Dean for the great feedback.

Rated 5 out of 5 stars

Top notch accountants!

I've used Integro as my accountant for a number of years and have consistently received a high level of service - from financial knowhow through to highly efficient processes and accounting software.

October 15, 2020
Unprompted review
Integro Accounting logo

Reply from Integro Accounting

Thank you Simon for the great review. So glad our team are efficient in supporting you.

Rated 5 out of 5 stars

Honest, helpful, responsive, reliable and trustworthy.

I have been working with Integro and Ryan Dempsey for over 5 years now and would highly recommend Integro.

The team are highly knowledgeable and up to date with the latest accounting trends/rules whether perm or contract.

Highly recommended.

October 13, 2020
Unprompted review
Integro Accounting logo

Reply from Integro Accounting

Thank you Gorav for the amazing feedback, this is fantastic and what we like to hear at Integro Accounting.

Rated 5 out of 5 stars

Excellent service

Integro have been managing my contractor accounts for a number of years and have always given a consistent, reliable, and given excellent service. Alan is always available to chat things through when I have needed to. Integro have also come up with a very useful offering for contractors such as myself who have moved between inside and outside IR35 contracts. I would definitely recommend them

October 2, 2020
Unprompted review
Integro Accounting logo

Reply from Integro Accounting

Thank you Graham for the kind feedback. Consistent, reliable and excellent service. All the traits of our wonderful accountant Alan.

Rated 5 out of 5 stars

Integro have been looking after my…

Integro have been looking after my accounts for a number years now and throughout I have found their service to be exceptional. Natasha is always very knowledgeable and quick to respond to any queries and the regular activities are always completed accurately and timely.

September 30, 2020
Unprompted review
Integro Accounting logo

Reply from Integro Accounting

Thank you Nick for the amazing feedback. All our team aim to be available and here to help every step of the way so I'm glad Natasha was exceptional in supporting you.

Rated 5 out of 5 stars

Outstanding service

I've used Integro for over 2 years to deal with the accounting of my Limited company. Their service was really outstanding. Ryan D. was my accountant for the whole 2 years and I really appreciated to have 1 point of contact. It was also great to have most of my Accounting automated via the Freeagent app, while still having a very personal service where I could always drop a call to my accountant or send an email to ask any question.

You can also judge of the quality of a service when things go wrong and they sort it out. This is what happened to me when HMRC duplicated my tax number and wanted to charge me twice. I tried to call HMRC once and gave up after waiting 30 min for a service agent to pick up the line. Thankfully Integro dealt with them directly and sorted everything out and they never charged me anything above my usual monthly fee.

I would recommend them to anyone looking for an accountant

September 21, 2020
Unprompted review
Integro Accounting logo

Reply from Integro Accounting

Thank you Carole for the amazing feedback. Any issues from HMRC can be unnerving so I'm glad we were able to take the headache away from you.

Rated 5 out of 5 stars

Fantastic service

I've been using the service for almost 5 months now and it's been fantastic. Great advice, quick responses and seemingly no limit to how many tax questions I can throw their way!

I'm a freelance writer and wanted help to start a limited company. Would fully recommend them if you are in a similar position.

April 30, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look