I absolutely love warmies and have about 9 of them now! I just bought my mother the warmies slippers in which she did not like but I will say… when I contacted them they where super nice and gave me a... See more
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Extremely disappointing. I used to have a Warmies plush toy for more than 10 years. I loved it. However, the microwave plush toys nowadays are lavender scented, which is supposed to be a pleasant... See more
I’ve ordered from Warmies on three occasions now. I’ve never had any issues and delivery has always been very quick. Each family member has loved their Warmies animal and the first one purchased 18... See more
Horrendous customer service. Order a couple of products for Christmas presents for my children. One of the items was faulty and insides started spilling out in less than1 week. Contacted warmies multi... See more
Company details
Written by the company
Intelex Group was founded in London in 1995 to commercialise a new and innovative way to relieve everyday aches and pains. Their revolutionary new Hot-Pak™ design was the first ever fully microwavable herbal heat pack to be sold in Europe and it was an instant success with consumers and retailers alike. This inexpensive and easy-to-use heat pack has since won several prestigious awards for innovation and has set the industry standard for quality and safety. Hot-Pak™ is still the best selling herbal heat pack on the market today, with millions of satisfied users worldwide. Following the incredible success of Hot-Pak™, in 1997 Intelex Group invented Beddy-Bear® - the world's first ever fully-microwavable soft toy! Their experienced design team continues to launch fresh and innovative new Warmies® each year into an ever expanding market, including Cozy Plush,Hooty, Socky Dolls and licensed ranges including heatable Bagpuss, Gromit, Boofle and YooHoo and many more exciting plush toys, all fully heatable in the microwave, making brilliant bed warming companions and great gifts for children of all ages and adult alike.
Contact info
Units 17-18 Regent Park, Booth Drive, Park Farm Industrial Estate, NN8 6GR, Wellingborough, United Kingdom
- 01933 679 777
- social@warmies.co.uk
- www.intelex.co.uk
2.5
Poor
325 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Lukewarm!
My main complaint is that the heat wrap doesn't retain it's heat. About 10 minutes. Also too short to be snug around the neck, and I'm not a big person. Disappointing, but not a lot of money. Service good.
November 6, 2018
Unprompted review
this is the first time I have used this…
this is the first time I have used this Group & I was very pleased with it & would not hesitate to recommend it to my friends & family & will definitely use them again, the package was very well protected & the wrapping 1st class.
October 30, 2018
Unprompted review
Lovely Warmies
Very speedy delivery and quality warmies bought for Xmas presents.
October 27, 2018
Unprompted review
Heated wrap
Good,prompt service.
Item received,very pleased,as described on web site.
Smells nice and heats well.
October 26, 2018
Unprompted review
Review of the Shaun the Sheep Warmie
Review of the Shaun the Sheep Warmie. On first use seeds came through the fabric on to the fur and left loads of grains on my clothes and bedding. Even now when cold it is covered with crumbly bits of seeds etc and leaves a dusty residue wherever you put it. It did smell nice though.....
October 25, 2018
Unprompted review
Easy to order and arrived fairly…
Easy to order and arrived fairly quickly.
October 24, 2018
Unprompted review
Another lovely product
Another lovely product, now have the family of three
October 11, 2018
Unprompted review
Best ever!
This is the best plush puppy that I have ever ordered. My grandson just loves it. He sleeps with it every night. The material these items are made out of holds up good. Will order again.
September 17, 2018
Unprompted review
Unfortunately I was out when delivery…
Unfortunately I was out when delivery came, but no hassle, delivery provided me with a store to choose and collect from the next day. Good service.
September 10, 2018
Unprompted review
Quick delivery
Quick delivery. Great product. We bought it for our newborn with colic. It is the only thing that brings her some comfort.
September 4, 2018
Unprompted review
The Warmies arrived as described
The Warmies arrived as described. I was kept informed of when the delivery would take place which is always useful.
August 14, 2018
Unprompted review
Postage a bit on the steep side
March 13, 2018
Unprompted review
Reply from Warmies® Heatable Soft Toys and Gifts
Hi, This is unavoidable due to the weight of the products (almost 1 kilo each). We ship single items via Royal Mail and they charge based on weight! Order three products and get Free delivery.
Excellent customer service
March 3, 2018
Unprompted review
Warmmies doll and hanging botanical
Warmmies doll
Absolutely beautiful, far better than I imagined, with incredible lavender aroma, pleased with speed of delivery and quality.
aromabotanical hanging, true smell of vanilla, and a bonus of a small spritzer of vanilla.
will shop again with you, and recommend to friends.
February 12, 2018
Unprompted review
Love your products
Love your products , very pleased when they arrived .
Delivered very quickly .
February 10, 2018
Unprompted review
Easy website to use
Easy website to use, product cheaper than other websites, quick and free delivery. Great service.
February 7, 2018
Unprompted review
Excellent service and product very good …
Excellent service and product very good quality. Just what I wanted as I have bought it as a gift.
February 3, 2018
Unprompted review
Excellent product
Excellent product, prompt delivery, first class service.
January 27, 2018
Unprompted review
First Rate!
Ordered Sunday, delivered Wednesday. Can get better than that!
January 26, 2018
Unprompted review
Highly recommend
Highly recommend! Easy to use website, and fast delivery!
And I couldn’t love my product more!!
January 25, 2018
Unprompted review
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