I absolutely love warmies and have about 9 of them now! I just bought my mother the warmies slippers in which she did not like but I will say… when I contacted them they where super nice and gave me a... See more
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Extremely disappointing. I used to have a Warmies plush toy for more than 10 years. I loved it. However, the microwave plush toys nowadays are lavender scented, which is supposed to be a pleasant... See more
I’ve ordered from Warmies on three occasions now. I’ve never had any issues and delivery has always been very quick. Each family member has loved their Warmies animal and the first one purchased 18... See more
Horrendous customer service. Order a couple of products for Christmas presents for my children. One of the items was faulty and insides started spilling out in less than1 week. Contacted warmies multi... See more
Company details
Written by the company
Intelex Group was founded in London in 1995 to commercialise a new and innovative way to relieve everyday aches and pains. Their revolutionary new Hot-Pak™ design was the first ever fully microwavable herbal heat pack to be sold in Europe and it was an instant success with consumers and retailers alike. This inexpensive and easy-to-use heat pack has since won several prestigious awards for innovation and has set the industry standard for quality and safety. Hot-Pak™ is still the best selling herbal heat pack on the market today, with millions of satisfied users worldwide. Following the incredible success of Hot-Pak™, in 1997 Intelex Group invented Beddy-Bear® - the world's first ever fully-microwavable soft toy! Their experienced design team continues to launch fresh and innovative new Warmies® each year into an ever expanding market, including Cozy Plush,Hooty, Socky Dolls and licensed ranges including heatable Bagpuss, Gromit, Boofle and YooHoo and many more exciting plush toys, all fully heatable in the microwave, making brilliant bed warming companions and great gifts for children of all ages and adult alike.
Contact info
Units 17-18 Regent Park, Booth Drive, Park Farm Industrial Estate, NN8 6GR, Wellingborough, United Kingdom
- 01933 679 777
- social@warmies.co.uk
- www.intelex.co.uk
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I don't think I bought a Warmies…
I don't think I bought a Warmies toy...??

Reply from Warmies® Heatable Soft Toys and Gifts

Reply from Warmies® Heatable Soft Toys and Gifts
Great customer service
Great customer service, getting back to me straightaway when I had difficulties ordering online. Fab products too and super snuggly critters!

Reply from Warmies® Heatable Soft Toys and Gifts
Still waiting goods ordered for June…
Still waiting goods ordered for June still not arrived
No communication or update I want a refund please
Refund received

Reply from Warmies® Heatable Soft Toys and Gifts
I bought the purple 13” dinosaur from a…
I bought the purple 13” dinosaur from a small shop in Indiana. I really like it, but it wasn’t a great snuggling shape. Then my Mom sent me a photo of the sloth and I “had” to buy it! The shipping took only TWO days and the sloth is the perfect shape and size. It’s so snuggly and ADORABLE. I would recommend to anyone. Especially if you’re someone who struggles to sleep because of anxiety like me; it helps and I’m 27 :)
Thanks for the great product!!!!

Reply from Warmies® Heatable Soft Toys and Gifts
Warmies 9” Junior Hedgehog
We bought the Warmies 9” Junior Hedgehog, for my daughter on her first birthday (8/13/20) at Once Upon A Child, in Rapid City, SD. Within THREE DAYS, the arm had been ripped off. Don’t try and tell me my daughter, who just turned 1, is strong enough to rip off the arm of a “stuffed” animal. I put her in her pack and play with her new favorite toy, went outside to turn on the sprinkler (5 minutes max) and come back to find Henderson the Hedgehog’s arm in my ONE YEAR OLDS MOUTH! This is NOT okay! What if my daughter had choked on the seeds!? We had been considering getting her one since the first time we saw Warmies on the counter at Once Upon A Child, unfortunately we finally bought one, and this happens. I will NEVER recommend Warmies!

Reply from Warmies® Heatable Soft Toys and Gifts
The user-friendly website made ordering…
The user-friendly website made ordering a Warmies both quick and easy. I ordered the Warmies Large Marshmallow Sloth and it arrived in a matter of days. I cannot fault the service or product :)

Reply from Warmies® Heatable Soft Toys and Gifts

Reply from Warmies® Heatable Soft Toys and Gifts
A brilliant choice .The parcel arrived…
A brilliant choice .The parcel arrived top speed .Our four grandchildren have all had a Warmie and this latest is the knitted version . As it is summer, we haven't had the opportunity to heat it up, but it is much enjoyed and seems to be attached to our grandson's arm! He's never without it.

Reply from Warmies® Heatable Soft Toys and Gifts
Fast delivery and great quality
Fast delivery and great quality. Really recommended.

Reply from Warmies® Heatable Soft Toys and Gifts
Arrived v quickly
Arrived v quickly. We were pleasantly surprised
My daughter was v happy with the quality of the seal

Reply from Warmies® Heatable Soft Toys and Gifts
Completely postitve experience
I had ordered my product on a Friday and didn't know they closed on weekends. Emailed on a Tuesday about the delay, immediately got a call back, and within 30 minutes my product was shipped! Quality stuffed animals and a fantastic customer support!

Reply from Warmies® Heatable Soft Toys and Gifts
Excellent delivery and a perfect gift!

Reply from Warmies® Heatable Soft Toys and Gifts

Reply from Warmies® Heatable Soft Toys and Gifts
They are adorable
They are adorable.
Didn't expect them to be so fluffy, and soft and such good quality. I have used my hippopotamus already a few times and warms up very fast, stays warms for a long period of time and smells very good. Bought one for my sister as well and she loves it.
They really cute and very pleased with the purchase. Will definitely recommend.

Reply from Warmies® Heatable Soft Toys and Gifts
Extremely prompt efficient service…
Extremely prompt efficient service highly recommended

Reply from Warmies® Heatable Soft Toys and Gifts
Fab service very quick highly recommend

Reply from Warmies® Heatable Soft Toys and Gifts
Very acceptable service
Very acceptable service, delivery on time.As it was a gift for someone the delivery time was critical.Thank you

Reply from Warmies® Heatable Soft Toys and Gifts
Very happy with my purchase
Very happy with my purchase the quality is very good and I thought the price was very reasonable my disabled wife has it in bed every night a very tactile product due to weight.

Reply from Warmies® Heatable Soft Toys and Gifts
They're perfect
I suffer from Fibromyalgia and they are so helpful for easing the pain. And the lavender scent helps with my anxiety too. I'd much rather reach for my warmies than pain killers. In my opinion, they're are the best thing for pain. Plus they're so cute and cuddly. Will be buying more.

Reply from Warmies® Heatable Soft Toys and Gifts
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