BENJAMIN DUNN IS AN AWFUL HUMAN
THIS COMPANY DESERVES NO STARS, PERHAPS A BLACK HOLE WOULD DO!
These people (if you can call them that due to their clear inherent lack of humanity or personable decency) are the rudest and most inhospitable people I have ever had the displease of speaking to, albeit briefly as they have a 'lovely' habit of hanging up on you should you question, who they are? why they are calling? or asking them to stop calling?
I work at a company where they called asking to speak to the owner, they would not tell me why but that it was private. I spoke to my bosses who are co-owners, also husband and wife - they had no idea, eventually one of them took the call and they advised they were IBS and would get Chris Hampson to come to our premises and do a valuation.
Chris Hampson (48) is the Company Director. Chris never showed up. NO communication was made to confirm that he was not showing up.
Benjamin Dunn who is the most loathsome individual I have ever spoken to has since called us almost daily from the number 01925 596188 for the past 2-3 weeks. Every time he calls he asks for the owner by his full first name and says its personal. No one calls the owner by this, anyone who knows him personally uses his nickname. Its taken about 20 phone calls for him to tell me his name. He does not tell you where he is calling from, when I advise the owner is out (because he is usually out working not in the office) he either straight hangs up (often when I am mid sentence asking if I can take a message or get the owner to call him back, or even offer an email address he could use to contact the owner), or he aggressively tells me he will call the owner on their mobile - which is when I try to say they won't answer as I know them and they never do.
My boss called them back today to question why they keep calling us and hanging up on me. Benjamin tried to put the ownership of his bad attitude on us as the owner is never available to speak with. He said that they could not get through to us to confirm they had to cancel - which is a lie they just refused to leave a message, or send an email - Benjamin said they don't email which is funny as they have a company registered email and happened to email us confirmation of the appointment in the first place so could have clearly sent a cancellation email. Benjamin finished by telling us he would no longer be dealing with us - as if he was somehow slighting us because we are the difficult ones?!
I would advise anyone at all to stay far away from these cold calling, scamming, rude, loathsome people - it is not worth your time - they will test your patience to the nth degree and make no apologies for their obnoxious behaviour.
Also super dodgy given they call you from a Warrington registered landline number but their website lists a Manchester number along with a Manchester address.