Intelligent Business Water Reviews 

38
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

As a commercial landlord, we are constantly acquiring legacy water contracts from almost every provider. IBW offer us a more competitive rate than any provider and make the process of switching easy.... See more

Rated 5 out of 5 stars

After being frustrated by several other water companies, we finally decided to take our friend's advice and contacted Intelligent Business Water. What a difference! The online portal was easy to use.... See more

Rated 5 out of 5 stars

Ashley Sage has been an absolute star with our Company, Thistle Credit Union. She assisted us in transferring all our new offices onto one easy and simple solution to use intelligent Business Water... See more

Rated 5 out of 5 stars

DENISE is AMAZING!! I had phoned a lot of the IBW’s competitors and absolutely no one came close to Denise in wealth of information, costing and accuracy. She made me feel completely reassured th... See more

Company details

  1. Water Utility Company
  2. Drainage Service
  3. Sewage Treatment Plant

Written by the company

At Intelligent Business Water we listen closely to our customers and know what businesses need from their water supplier. We ensure that our billing is simple, accurate and that any problems are resolved quickly. You don’t wait endlessly trying to get through to us. You get a dedicated account manager. Someone who has your information at their fingertips. An industry expert who understands your needs precisely. If you do have a problem, we’ll make sure it’s dealt with quickly and you can go back to running your business. It's The Intelligent Choice for your business water needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

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No recent history of asking for reviews

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4.6

All reviews

(38)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

I used Intelligent Business Water to get a discount for my holiday let property. Everything was clearly explained and I got an excellent price. I highly recommend!

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service at a Great Price

Switching to Intelligent Business Water could not have been easier. It really helped having the fantastic adviser Lesley Foy. She explained everything to me in a way that was clear and easy to understand. All costs and most importantly the great discount were clearly laid out for me to make an 'intelligent' decision. First rate service. Thank you.

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Easy changeover…

We were contacted by Intelligent Water in regards to our water supply. We were given a very competitive quote, and any questions we had were answered quickly. The signing up process was straightforward. So far very pleased.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Switch enquiry responsiveness

John N was very responsive to my enquiry and gave clear answers to all my questions as well as offering a good rate versus my existing supplier. I will look forward to switching to Intelligent Business Water.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful & Easy

Lesley F was really helpful and explained everything in a simple and friendly way, I'm glad she picked up the phone.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

immpecable service

Chris was very helpful advising how we could save money on all of our utility accounts. He changed them over without me having to sit in queues to go through that process. I love the fact that we can contact a person immediately to discuss any potential issue.
First class service

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful and supportive company

Thanks to Lesley for helping end our contract with the transfer of our business to a new owner. We did not encounter such a friendly and efficient support from our other utility suppliers.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Ashley Sage has been an absolute star…

Ashley Sage has been an absolute star with our Company, Thistle Credit Union. She assisted us in transferring all our new offices onto one easy and simple solution to use intelligent Business Water. Our finance department now pay one company. Ashley took everything out of my hands and did all the work for us leaving me to get in with my own work. I would recommend Ashley to anyone thinking of transferring their water suppliers - first class and when we open our other offices my first stop will be with Ashley.
Thanks again for all your help.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service in a space…

Excellent customer service in a space where a lot of other companies are lacking. We changed suppliers for several of our offices and Ashley was amazing. The process has also been straight forward since our commencement date. Communication is everything!

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Changing Supplier

On Tuesday 9/4/24 I was looking to change water company covering my Lawn Bowling Club. One of the companies to contact myself was Intelligent Business Water, the sales person Lesley was first class. She provided all information I required and answered all my questions to my satisfaction. On our second call to finalise matters she diligently took time to ensure I was satisfied and took the decision to change. At no time did I feel I was pushed to make a decision thanks to Lesley’s involvement.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Ease of set up

Was contacted by Denise who talked me through the whole process of transferring to Intelligent Business Water, everything was explained and all questions I had answered

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Unorthodox Barbers

Recently signed my water contracts over to intelligent business water. Really easy to deal with, make the process simple for me and saved me over £540 on my water bills! Highly recommend! Also easy to contact, never had to wait more than 10 seconds to speak to someone direct! Thanks again!

January 12, 2024
Unprompted review

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