Vase pictured not available. Flowers like a mixed bunch from a garage.
Quality: 3
Value for money: 2
Reply from Interflora UK
Hi Ema, thank you for leaving us feedback. I have replied to your other piece of feedback. Kind regards, Henry.
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Very nice bouquet but i was expecting something similar to the vase on the picture which was the reason we ordered this particular product. What the recipient received was something completely different. I also left a note on the order saying that if this particular vase wasn't available, please reach out and I'll order something different.
Quality: 4
Value for money: 4
Reply from Interflora UK
Hi Tove, I am sorry to hear that the vase in the picture was substituted, I understand your disappointment. I have sent you an email with the resolution included. Kind regards, Henry.
Product was not available. Very disappointing as I specifically wanted my gift in a vase. The gift was substituted with additional flowers. Communication was very poor
Reply from Interflora UK
Thank you for your feedback Susan, I can see that we have already responded to you via email with regards to this issue. Best regards Michelle
Besutiful Display
Quality: 5
Value for money: 5
Beautiful flowers, professionally arranged, delivered on time and within expectation. Well done!!
Quality: 5
Value for money: 5
Very poor. Severe wilting took place within 24 hours.
Quality: 1
Value for money: 1
Reply from Interflora UK
Hello Stephen, I have responded to you on the Service review and via email.
Best regards
Michelle
Nice to have the vase included but the final product was a bit disappointing compared to the picture.
Quality: 3
Value for money: 4
Reply from Interflora UK
Hello Agnese, I’m really sorry to hear that you are disappointed with your flowers. We'd like to help you with this matter, so could you please contact us at help.interflora.co.uk/hc/en-gb with a photo of the bouquet and your order number? Kind regards, Dyllan
No jazzy vase just a plain boring one
Quality: 2
Value for money: 2
Reply from Interflora UK
Hi Pete, This is very disappointing to hear, I have sent you a separate email to address this issue.
Kind regards
Michelle
The recipient really loved the flowers and the vase
Quality: 5
Value for money: 5
Decent price great service friendly staff.
Quality: 5
Value for money: 5
Very happy .
Quality: 5
Value for money: 5
I’ve had to give this a one as I didn’t actually receive the vase or this arrangement as neither were available in the branch my order was prepared at.
Quality: 1
Value for money: 1
beautiful bouquet
Quality: 5
Value for money: 5
nice flowers in vase
Quality: 5
Value for money: 5
Lovely product
Quality: 5
Value for money: 5