EDIT: Whilst the flowers were in poor condition, customer service has been great in resolving the issue. Will definitely notch that one up to bad luck and try again soon. Many thanks!
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My mom loved the flowers delivered to her hotel in Paris. They got there the next day after our order. The only negative was that it was a bit pricey -- but considering delivery was included, I can't... See more
Super easy quick service for sending flowers to Spain! I had to change the delivery date and this was no problem for the friendly team at Interflora! Also, the flowers my mum received were even more b... See more
It was easy to choose the best bouquet of gorgeous flowers and they were excellent value for money. The service was very excellent as they were delivered within a day or two of ordering.
Company details
Written by the company
Hello, we’re Interflora and we believe in doing flower delivery a little bit differently. That’s why every single one of our bouquets is hand-crafted on your local high street. A truly one-of-a-kind gift created and delivered by an artisan florist. No production lines. No factories. Just show stopping arrangements that WOW from the moment they open the door. Why? Because in a busy world that all too often keeps us apart, we know that a bouquet isn’t just a bunch of flowers; it’s a moment of connection and it’s our job to make it special.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- quality.assurance@interflora.co.uk
- www.interflora.co.uk
4.3
Excellent
151K reviews
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Always use interflora for flower.
Always use interflora for flowers they have such beautiful arrangements and colours. Their delivery service is fantastic too where you can choose the day of delivery. Would certainly recommend this company for flowers.
May 13, 2026
Great service
May 13, 2026
The service was very good
The service was very good, easy to follow instructions and a good selection of bouquets of varying sizes and price.
May 13, 2026
Good service
May 13, 2026
Full marks!
Very good service - my mum loved the flowers I ordered and then arrived when they told me they would get there - in a Sunday!.
May 16, 2026
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Not delivered on the correct date
Not delivered on the correct date, not delivered to the correct address. It was three days later that my mum received them. Very disappointed, I also had trouble completing my order online, the address field kept trying to automatically fill it.
May 16, 2026
Reply from Interflora UK
I am sorry your gift was delivered late Caron and can confirm that an email has been sent to you concerning this. Best wishes, Valerie
Such a let down
I have a birth mother who lives in Australia.
This is the second year we have been in contact. I ordered flowers for Australian Mothers day.
They have never been delivered.
So i have not had the chance to buy her flowers for over 60 uears. And the second year I can. The most famous flower company let me down
There is no comeback from this.
Im heartbroken
May 15, 2026
Reply from Interflora UK
I am sorry to hear of your experience on this occasion Dianne. An email has been sent to your concerning this. Best wishes, Valerie
Nothing like the picture
I was quite disappointed by the flowers which were actually delivered. They didn't really resemble the picture. There were a lot more roses in the picture and a lot more chrysanthemums in the actual flowers delivered.
May 15, 2026
My friend was out when you called .
My friend was out when you called and you made sure she got them when she returned home. Great service I will definately use you again.
May 14, 2026
Ordered flowers to be delivered before 12
Ordered flowers to be delivered before 12 today for sisters 60th birthday. They have not arrived, could not get hold of anyone. Earliest they can deliver is now Monday but they cannot even confirm that, so after her 60th. Spent a lot of money and paid extra for a before 12 delivery. As you can imagine I am thoroughly p***** off and upset. Offered a 25% refund. Wow!!!!
May 16, 2026
Unprompted review
Reply from Interflora UK
Hi Jaime, I am sorry that we were unable to fulfil your delivery requests.
If you would like me to investigate this further for you, please send an email to hello@interflora.co.uk to include your name and order number. Best wishes, Valerie
Doubtful company claims.
Company claims flowers to be supplied by local florist and although ordered in the UK they were delivered in packaging that had the feeling that it had come from outside the UK with several GB references on labelling and no delivery company name or code, no reference from where it had come and furthermore the delivery instructions were not followed and parcel was only found by chance.
Packaging very good and main bouquet was a large version of an inexpensive supermarket bunch.
The Second bouquet had been packed for a while and the wet packaging was dry. This was a very expensive gift that did not live up to company's claims. They will not be used again.
May 15, 2026
Unprompted review
Excellent service
May 11, 2026
A gorgeousl bouquet for my cousin's…
A gorgeousl bouquet for my cousin's birthday, she was absolutely over the moon. Delivered with care and in perfect time. A good price for same day delivery. Fantastic service! Highly recommended!
May 15, 2026
Great service
Great service. Beautiful flowers. Recipient was happy! Second time I’ve used this service and I will repeat the experience again whenever I need it
May 15, 2026
Very easy international ordering and…
Very easy international ordering and the arrangement that was delivered was really nice. As ordered, and delivered as I wanted.
May 9, 2026
Unprompted review
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