A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.
Any time I order flowers from Interflora I know my friends are always thrilled with their bouquets. They all send me photos & I have to say I'm never disappointed either. I know I can depend on Inter... See more
I received a beautiful bouquet of flowers that looked very similar to the image online. The flowers were delivered bright and early on my requested date, and they arrived in excellent condition. A l... See more
Company details
Written by the company
About Interflora: Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too. Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience. We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet. Our Heritage We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day. As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts. Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- quality.assurance@interflora.co.uk
- www.interflora.ie
4.2
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bouquet of summer flowers
The bouquet of flowers that I ordered were absolutely fabulous. Delivery was excellent.
April 2, 2026
the bouquet delivered was better than…
the bouquet delivered was better than the website photo and description and my mum was really chuffed with the flowers she received.
March 22, 2026
Unprompted review
Flowers arrived outside the 3 hours…
Flower arrived outside the 3 hours window dropped a star for that reason.
April 1, 2026
Excellent service
Excellent service. beautiful flowers and updates on delivery were really good 👍
March 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Interflora.ie
Dear Deirdre, this is really disappointing to hear . If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number and a photo of the flowers . Kind regards Deborah
Quick delivery but underwhelming flowers
Delivery was excellent but the flowers were small and underwhelming. My Mum loves flowers but this bunch was disappointing. There were some floppy flowers and the bunch was not any better than a bunch I'd picked up in a garage.
March 25, 2026
Reply from Interflora.ie
Hi, I’m really sorry to hear about the disappointment with your mum’s flowers. I completely understand how important this is. I can confirm that I’ve sent you an email with a resolution included. Thank you for taking the time to leave us your feedback. Kind regards, Julie
Service was great
Service was great. Delivery perfect and on time. Ordering was so simple and straightforward. Was very disappointed in the flowers. They looked nothing like what I ordered and they were not worth the price I paid for them
March 24, 2026
Sent flowers to niece getting over…
Sent flowers to niece getting over surgery.the service was prompt and really made her day
March 26, 2026
Working days.
Flowers were lovely, but due to the operational days, I had to order the flowers to come the day after I wanted them to be sent.
March 22, 2026
Many tks to all the staff at interflora…
Many tks to all the staff at interflora limerick I ordered a bouquet for my daughters birthday it was beautiful she loved them tks to lovely gentleman who delivered them at the time requested will be ordering again many tks again
March 20, 2026
Communication & i saw a photo of the…
Communication & i saw a photo of the flowers & they looked lovely
March 25, 2026
Orange flower selection…
Ordered flowers for delivery to Australia and the recipient received then within a few hours and she loved them .
March 24, 2026
Ordered a bouquet for a friend who was…
Ordered a bouquet for a friend who was recovering from surgery. Absolutely delighted with the beautiful selection put together by the florist. Would highly recommend.
March 24, 2026
Excellent service.
Excellent service.
Delivered ahead of schedule
Thanks my mum was chuffed with them
March 24, 2026
The flowers delivered were poor…
The flowers delivered were poor quality, some heads falling off and the others only lasted a day or two. My mother did call the florist and gave feedback direct.
March 20, 2026
Reply from Interflora.ie
Hi Miriam, I’m really disappointed to hear about your mother's flowers. I can confirm that I have sent you an email with a resolution included. Thank you for taking the time to leave
us your feedback. Kind regards, Julie
Great service and flowers!
March 21, 2026
Late delivery yet Interflora emailed that it was delivered on time, creating trust issues
I placed my order more than a week before I wanted them delivered for a big birthday. I requested that they be delivered on 16 March 2026, having placed my order and received your order confirmation email on 5 March 2026.
I receieved an email from you saying that it was delivered at 7.35 on 16 March 2026, however, when I asked the recipient, I was told that the gift was delivered on 18 March, or later but definitely not 16 March. I placed the order in plenty of time yet they were not delivered on time and the email from you was untrue which tells me that I cannot trust your communications.
March 22, 2026
Reply from Interflora.ie
Hi Mr O’Brien,
I’m very sorry to hear that your gift arrived late, and I completely understand your disappointment.
I can confirm that I’ve sent you an email outlining a resolution to this issue. Thank you for taking the time to share your feedback with us—it’s greatly appreciated. Kind regards, Julie
Kind regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.