Interflora.ie Reviews 8,558

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 676 reviews, reviewers had a great experience with this company. Customers consistently praise the delivery service, noting that flowers arrive on time and in excellent condition, often exceeding expectations. People are thrilled with the beautiful bouquets, which are frequently described as being very similar to the online pictures and lasting well. The overall service is highly regarded, with many appreciating the ease of ordering and the helpfulness of the staff. However, some customers also noted issues with order accuracy, such as bouquets arriving without a card or looking much smaller than advertised. There were also occasional concerns about the quality of the flowers, with some wilting quickly, and a few people experienced problems with delivery notifications and customer support responsiveness.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, praising timely arrivals and... See more

Product

People report positive experiences with the product, often praising the beautiful, well-crafted flowers that... See more

Order

Consumers find the ordering process to be ambiguous, with many reviewers praising the ease and... See more

Service

Reviewers highlight positive aspects of service, often describing it as super easy to use, professional, and... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers expressing satisfaction with beautiful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 4 out of 5 stars

Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.

Rated 5 out of 5 stars

Any time I order flowers from Interflora I know my friends are always thrilled with their bouquets. They all send me photos & I have to say I'm never disappointed either. I know I can depend on Inter... See more

Rated 5 out of 5 stars

I received a beautiful bouquet of flowers that looked very similar to the image online. The flowers were delivered bright and early on my requested date, and they arrived in excellent condition. A l... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

About Interflora: Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too. Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience. We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet. Our Heritage We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day. As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts. Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Rated 1 out of 5 stars

Really poor- flowers wilted

Really poor- flowers wilted. No cards for 2 of the flowers despite request which meant nobody at reception knew who the recipients were. Then you get spammed with multiple emails post order. Very poor service. Won't be using again for our Company.

May 24, 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Conall, I'm sorry to hear the flowers were poor quality. So I can investigate this further if you would please contact us at https://www.interflora.co.uk/page/contact along with your order number, and a photo of the flowers I would be happy to look into this for you. I can see one of my colleagues received a email regarding the messages and has delt with this separately.
Kind regards
Katy

Rated 5 out of 5 stars

Mistaken Order

I made a mistake on the order and called the flower shop. They not only helped me out but were extremely pleasant. They went above and beyond my expectations.

May 26, 2026
Rated 1 out of 5 stars

Flowers didn’t look like they were…

Flowers didn’t look like they were worth the large bouquet amount.

May 26, 2026
Interflora.ie logo

Reply from Interflora.ie

Hello Deirdre. I am sorry to hear of your disappointment. If you would like us to look into this further for you please contact us at ttps://www.interflora.co.uk/page/contact along with your order number and a photograph of the flowers. Kind regard. Sue.

Rated 1 out of 5 stars

Purchased flowers for international…

Purchased flowers for international delivery.

The flowers were never delivered and I’m still following up with support a week later with only 1 response so far.

This is very poor and my order still has not been fulfilled nor have I been given a refund

May 24, 2026
Interflora.ie logo

Reply from Interflora.ie

Hello Elaine. I am sorry for your disappointment. I see we have sent you an email with resolution included. Kind Regards, Sue.

Rated 1 out of 5 stars

I ordered flowers for my best friends…

I ordered flowers for my best friends 40th! She had gotten other ones from a petrol garage as presents that looked better than what she received from me! She sent pictures! Definitely not worth the money!

May 25, 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Ruth, this is really disappointing to hear that your gift was poor value. If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number and a photo of the delivered bouquet. Kind regards, Julie

Rated 3 out of 5 stars

Smaller arrangement than ordered

The delivery was excellent, on time and correct. I purchased an extra large bouquet. I was sent a photo after they arrived. This was definitely not 70 euros worth of flowers. It was a standard bunch. I was xtremely embarrassed. It so skimpy. This is the 2nd time this has happened with the same florist.

May 22, 2026
Rated 5 out of 5 stars

Any time I order flowers from…

Any time I order flowers from Interflora I know my friends are always thrilled with their bouquets. They all send me photos & I have to say I'm never disappointed either. I know I can depend on Interflora to deliver every time. My go-to florists.
Thank you.

May 21, 2026

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