I would highly advise you NOT to use this company. We booked and paid a deposit on a villa 8 months ago with them. A few weeks ago we received an email saying "unfortunately the intercom holiday... See more
Company replied
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I would highly advise you NOT to use this company. We booked and paid a deposit on a villa 8 months ago with them. A few weeks ago we received an email saying "unfortunately the intercom holiday... See more
Company replied
Issue with payment screen - quick phone call - extremely helpful young lady sorted it straight away. Completed booking by phone - simple, but then Interhome have always been efficient.....must be beca... See more
Company replied
Our agent was very helpful and full explained the process of booking and competing the final payment and What was to be expected on arrival. He was friendly and. Put us at ease and we would be more... See more
I wanted to book two weeks vacation in September at two different locations. The first location could not be booked directly on-line and I telephoned your support office and spoke to Francesca. She de... See more
Company replied
With our wide range of holiday accommodation, there is always something to suit your holiday requirements. The perfect way to enjoy an unforgettable holiday with plenty of relaxation, space and privacy. Holiday houses, apartments cottages, chalets and even one or two castles.
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114 Power Road, W4 5PY, London, United Kingdom
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I would highly advise you NOT to use this company. We booked and paid a deposit on a villa 8 months ago with them. A few weeks ago we received an email saying "unfortunately the intercom holiday residence that you have booked is not available due to an error in the calendar".
They then offered us another villa which was nowhere near the standard of the initial villa we booked. How could we be sure that Interhome wasn't going to cancel again on another villa?!
I received no apology phone call or any proper explanation as to what a "error in the calendar" actually means.
We had booked our flights 9 months ago as we are going for a wedding in August and are now left with extremely high villa prices!
Absolutely terrible service from Interhome!

Reply from Interhome
Easy to book and pay deposit. Quick confirmation received via email.

Reply from Interhome
I have been booking our annual family holiday with Interhome for over 20 years and have never been disappointed . I have already made bookings for our summer holiday this year and 2027 !!

Reply from Interhome
Really bad experience with booking so far. I looked on their website to book a property and the listing did not mention an additional parking fee. I called customer services and they explicitly said there is free parking onsite. Based on the advice I went and booked the property and got an email to pay an additional fee for parking. I called them back and asked them to resolve this issue as this rental was sold incorrectly both on their website and by their customer services agent. I would have booked a different property had I been given correct information. It’s been 4 days since my booking and complaints and no update whatsoever!

Reply from Interhome
I have rented holiday homes in
Seignosse le Penon from Interhome for 25 years and have almost always been very happy. My only complaint is that they no longer have an office in Seignosse le Penon itself.

Reply from Interhome
Efficient change of booking dates and very helpful

Reply from Interhome
Website is very simple to use.
Lots of details.
Clear booking instructions and no hidden stuff.

Reply from Interhome
There was a lot of information and photographs of my rental. I hope it lives up to my expectations. The fact I can take my small dog is a bonus and being able not to be restricted to weekend only booking dates. Booking was quick and easy with good information of when and how future documentation will be received.

Reply from Interhome

Reply from Interhome
I had my first experience with inter home and was over the moon with their problem solving skills! I was actually struggling with another partner that works with inter home who I won’t name because I have zero positives to say about them! However I contacted inter home and received excellent assistance from someone called David. What was a major issue he sorted out in moments and prevented me from losing a significant amount of money!
I will definitely book again with inter home and would recommend them to anyone who is looking for a quality holiday! Oh by the way the holiday was great too!!

Reply from Interhome
Absolutely awful experience using interhome. The property we have just stayed in for a week was filthy. We had multiple concerns at check in. We reached out for help as soon as we arrived and were told they would respond at their earliest convenience. We still have had no response despite our constant attempt to discuss. We have just checked out a week later and have heard nothing from Interhome. It has massively ruined our holiday experience, I would not recommend interhome and will
Not be using them again.

Reply from Interhome
This is the third time we have booked with Interhome, the process is easy, very clear and straight forward.

Reply from Interhome
So easy to complete,especially for someone of a certain age.
Straight forward.

Reply from Interhome
Not heard of Interhome before, first time booking with them. Impressed with ease of finding a property and ease of booking. Could have booked he same property with another company but had had a bad experience with them.

Reply from Interhome
Sadly we didn’t get a reply from the company when enquiring about a property.

Reply from Interhome
Easy website to navigate. Clear information given about facilities in properties. Good photos, easy booking process. Fast confirmation email

Reply from Interhome
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