Interior Fabrics Reviews 

209
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Previous experience as been very good but on this occasion roller blinds ordered with meticulous sizing details and one was made up too large. Member of staff stated a centimetre could be cut off the... See more

Rated 5 out of 5 stars

Absolutely.... They have been so helpful to us as we are just starting out making cushions.. teaching us about fabrics, supporting our ideas, recommending suppliers for things they don't do.. we lo... See more

Rated 5 out of 5 stars

Louisa & her team have been excellent. In spite of having to move premises at Christmas they still managed to get three pairs of curtains & three Roman blinds made so we would have curtains as we ha... See more

Rated 5 out of 5 stars

The team are always so helpful & knowledgeable. The range of fabrics in stock is amazing & if you can't find any thing you like in stock there are so many more upstairs that can be specially ordered.... See more

Company details

  1. Home & Garden

Written by the company

The soft furnishing family business has been trading for 50 years. The whole family is involved in endeavouring to offer a personal, professional service. At Interior Fabrics we are known for our vast range of stock and our bespoke service we hand finish curtains, blinds, bedheads, upholstery, pelmets, valances and cushions. Please enjoy our experience of quality products and service, feel free to come and visit our store in Weybridge or email or call us if you need any assistance. Open Monday - Saturday - 10am to 5pm. Closed Sundays and Bank Holidays.


Contact info

4.9

Excellent

TrustScore 5 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(209)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service from…

Brilliant service from Interior-fabrics. Went out of their way to make sure the out of stock item was ordered straight from manufacturer and shipped immediately so that I received my order within 72hrs. Can’t praise them enough. Well done 👍

August 19, 2021
Unprompted review
Interior Fabrics logo

Reply from Interior Fabrics

Thank you so much for your kind works, it’s was a pleasure help.

Rated 1 out of 5 stars

waited patiently for over 6 weeks

Unfortunately not recommended due to slow communication and a lot of chasing.
I placed an order for four mugs and four coasters on 23 Oct 19. I was expecting to receive the order within 2 weeks. Interior fabrics emailed me on 5 Nov stating they were out of stock on 2 of the mugs but they were due in at end of month, did I want to wait or send separately. I stated send order separately. He then emailed again on 5 Nov to say that one out of the two of the mugs had just arrived, did I want two of them instead. Told him I wanted the ones in my original order and happy to wait one further week. After almost 3 weeks later I emailed him on 23 nov as nothing received. No response. Rang him after a few days, he apologised as he was ill but they would be in within a few days. I finally rang him again on 6 December after waiting over 6 weeks, he started to give yet another excuse so I cancelled the order.
The refund was processed immediately.

December 8, 2019
Unprompted review
Rated 5 out of 5 stars

An excellent repair to a chair.

We required a repair to the seat of a dining room chair.
In spite of the chair being several years old, Interior Fabrics were able to match the colour. The seat was a perfect match to the chair.
The staff were pleasant and knowledgeable.
Well done Interior Fabrics You will be our number one choice for the next job.

August 6, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!!!

We had an idea of what kind of fabric we wanted before we went into the store, but when we went in, the staff were so incredibly helpful and assisted us in finding the perfect fabric for our dining room chairs. Their customer service was excellent, and they couldn't do more to help us find everything that we wanted/needed. We'll definitely be going back there for fabric in the future!

July 29, 2018
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this company…

Do not purchase from this company online. I ordered a blind over 5 weeks ago, payment was taken immediately at sale and I still have not received the blind or had any communication from interior fabrics. I have emailed them twice and have called them only to be told they need to speak to their supplier, I have not heard back. I will give them another 5 days to respond to my communications but will then be seeking through PayPal to recover the money I have spent. Bad communication, bad customer service but they are quite happy to take your money.

July 23, 2018
Unprompted review
Rated 3 out of 5 stars

Poor communication

We had to wait a long time for our curtains. This was due to a delay in getting the fabric. That wasn't the issue. The issue is that we had to call to find this out! Communication was inadequate.

June 29, 2018
Unprompted review
Rated 1 out of 5 stars

Unfortunately I won’t be going back.

I absolutely loved my visit to the store and it’s a seamstress’s dream. However, the samples took 3 weeks to arrive and I then placed the order the same day as getting the samples. I paid over the phone and assumed my order would arrive in a more timely fashion. After 2 weeks I chased them to be told the designer of one of the fabrics actually had a 6m minimum order. I had not been told this at the time of order, nor was there an indication on the sample or on the fabric in the store. Once I had chased the store they then said it would be a further 2 weeks from ordering the 6m. Incredibly disappointing.

June 7, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look