IPSL - Interior Panel Systems Reviews 

3,385
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Having tried numerous local suppliers for a piece of toughened glass to go in my kitchen as a splashback to the cooker, and being greeted by from total disinterest to abject apathy, fast approaching d... See more

Rated 4 out of 5 stars

Post sale Comms non existent (i.e no despatch confirmation), items just arrived, good job I was in. Internal corner trims were both damaged, emailed them but no response. Wouldn't recommend. Update... See more

Company replied

Rated 5 out of 5 stars

Great customer service. I had an issue with damaged packaging . Paul was great and allayed my concerns while I checked the panels for damaged, he also sent me replacements for items not initially rece... See more

Rated 5 out of 5 stars

An amazing material!! Believe it or not I am restoring a wooden boat and have fallen in love with PVC as a result! It is the perfect material for wipe clean surfaces like covering old tatty bulkhea... See more

Company replied

Company details

  1. Kitchen Supply Store

Written by the company

We are specialist suppliers of hygienic and waterproof wall (and ceiling) covering systems. Although you can buy directly from our website we do like to talk to our customers - we do better job when we talk to you.

Interior Panel Systems

Written by the company

What's good about us?
Knowledgeable people who actually want to help and who are proud of the quality of product and service we offer.
Will the product work?
We supply several panel brands including Proclad, Aquaclad, Aquabord and Aquafloor. We offer a wide range of different products, some low cost and some high end - all are covered by our 10 year guarantee.
Not just a website!
We are real people behind the web pages and although the website has all our products we would actually prefer to speak to you 0114 2799 188

Quality Panels?

All our products are guaranteed for 10 years!

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(3,385)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

IPSL great fast service

Transaction was easy to complete and service is 1st class as always from a great company. Keep it going IPSL, I wouldn’t go anywhere else for my cladding.

August 29, 2023
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Reply from IPSL - Interior Panel Systems

Thanks very much Louise!

Rated 5 out of 5 stars

Excellent

Excellent communication. Answered all questions I had. Very pleased with the quality of product. Delivery was very good all arrived safely and within the timescale stated.

August 28, 2023
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Reply from IPSL - Interior Panel Systems

Thanks for taking the time to post a review!

Rated 5 out of 5 stars

It's worth visiting to see the panel designs if unsure

We visited the show room as not sure about the designs or different types. The person who showed us round was helpful and clear. Order arrived quickly as promised. The bathrooms aren't complete yet so haven't tested the panels but they look great.

August 21, 2023
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Reply from IPSL - Interior Panel Systems

Thanks Faith!

Rated 5 out of 5 stars

Good Experience

Quickly and politely answers questions on the phone. Delivery speedy. Pleased with product.

August 28, 2023
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Reply from IPSL - Interior Panel Systems

Thanks!

Rated 4 out of 5 stars

Product excellent quality just the…

Product excellent quality just the delivery costs and time for delivery felt a bit unjust.

August 14, 2023
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Reply from IPSL - Interior Panel Systems

Thanks for your review Darren - we are trying to find a better solution to the current courier.

Rated 5 out of 5 stars

Paul was amazing

Paul was amazing! He went above and beyond to ensure we had the product we needed. Thanks again for all your help!

August 9, 2023
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Reply from IPSL - Interior Panel Systems

Thanks Sarah!

Rated 1 out of 5 stars

Not good

Delivery and communication was OK. Product was mediocre. The main failure was that I was sent panels from 2 different batches. Two shades of white on a ceiling just doesn't work and any professional supplier would have known that before dispatching.

June 29, 2023
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Reply from IPSL - Interior Panel Systems

Hi Thomas - we tried to ring you to discuss how we can compensate you - we agree you shouldn't have 3 different shades and this was a mistake on our part. We've sent a credit to your payment method but please call us if you wish to discuss getting replacement products.
Sorry for the problems.

Rated 5 out of 5 stars

very quick delivery

I ordered some more adhesive for wall panels.
5 star because it came so quickly even though, delivery was quoted as 3-7 days.

August 9, 2023
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Reply from IPSL - Interior Panel Systems

thanks!

Rated 1 out of 5 stars

The courier service you use is rubbish

The courier service you use is rubbish. My tracking info has said preparing for delivery since Friday. I have emailed them as I can't find any phone numbers. But they have not replied. If I don't here anything from them in the next 24 hours I will be looking for a full refund from you. This is delaying the project and Its unlikely I will be ordering paneling for the other bathroom from you.

August 7, 2023
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Reply from IPSL - Interior Panel Systems

Hi Rob - following our call with you the order was delivered - sorry for the delayed delivery - hope all is OK with the products - please let us know if we can help further.

Rated 5 out of 5 stars

High quality

reasonable delivery times. Product of high quality and as described. Well packaged.

July 27, 2023
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Reply from IPSL - Interior Panel Systems

Thanks!

Rated 3 out of 5 stars

Ordered a 2 board panel shower kit

Ordered a 2 board panel shower kit - arrived unannounced. Marked fragile, when unwrapped found both boards damaged along edge due to poor level of protection.
Contacted IPSL by email, following a telephone conversation and apology.

August 6, 2023
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Reply from IPSL - Interior Panel Systems

Hi Ian - apologies again for missing your email - following our discussion yesterday we have sent the refund as agreed. We like to offer good products and service but haven't done on this occasion.

Rated 4 out of 5 stars

Terracotta panels

Panels are great, nice bright terracotta for the WC. Trim looks great too. It was missed off the 1st delivery though but was sent immediately, good customer service. Would definitely use IPSL again. 👍

July 23, 2023
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Reply from IPSL - Interior Panel Systems

Thanks!

Rated 4 out of 5 stars

Great product would recommend. Check details.

Ordering and delivery were straight forward and i was kept well informed. product is excellent and easy to cut install according to my fitters. My only criticism would be in your advertising the panels i chose Aquaclad concrete tile effect are displayed with tiles shown in a landscape orientation which is not the way the installation guide tells you to fit them also there is only one small line of text telling you to fit them staggered this should be made clearer to make sure you have enough boards when taking into account waste. I also had a good friend help me calculate how many boards i would need. I could not have done this easily myself. I don't know if you have anyone who could help with this remotely. Very happy with the result though.

July 11, 2023
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Reply from IPSL - Interior Panel Systems

Thanks Tracy - you are right about the images - they show the panels fitted horizontally - we will make this clearer in the description. If you have further projects then we are happy to calculate the quantities - either by phone or email. Thanks for the feedback!

Rated 5 out of 5 stars

Great guys

Great guys, very helpful with their knowledge and advice.

July 18, 2023
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Reply from IPSL - Interior Panel Systems

Thanks Mark!

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