International Open Academy Reviews 

1,308
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform's flexibility and self-paced nature, making learning convenient and easy to integrate into busy schedules. Many also highlight the system's efficiency, user-friendly interface, and well-structured, informative courses, providing practical knowledge and skills. However, some customers noted concerns regarding the depth and relevance of certain course materials, feeling information was not always applicable or sufficiently detailed. A few also felt some courses were too easy or lacked the expected challenge, suggesting a need for more rigorous content and practical examples.

What people talk about most

User experience

Consumers find user experience to be positive, with many praising the accessibility and flexibility of online... See more

Product

Users describe positive interactions with the product, finding courses to be really good and comprehensive,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism and helpfulness.... See more

Value for money

People report ambiguous experiences with value for money, with many finding the learning experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with International Open Academy has been very positive. The courses are easy to follow, well-structured, and flexible, which helped me learn at my own pace. I gained useful knowledge and... See more

Company replied

Rated 5 out of 5 stars

The experience has been really good. The self-paced lessons made it convenient to gain knowledge and earn a certificate, especially while working a day job. Thank you for the continuous support and im... See more

Company replied

Rated 5 out of 5 stars

I love this company so much for online courses. I have done several courses which have greatly helped my office skills and I'm currently enrolled in several others. I highly recommend IOA. Really grea... See more

Company replied

Rated 5 out of 5 stars

This has been one of the most wonderful, engaging, and educational courses I have taken in. awhile. The 150 hr advance course challenges as much as it prepares and equips. As I embark on a new career... See more

Company replied


Company details

  1. Educational Institution

Written by the company

International Open Academy (IOA) is a modern Learning Experience Platform that helps learners build practical skills, earn recognised micro-credentials and follow clear career pathways. Our platform adapts to each learner’s pace, interests and goals, offering accessible and job-focused online learning. IOA combines IOA Originals with creator-led courses from YouTube, Instagram and TikTok experts. Members can start quickly with short, mobile-friendly courses and progress through stackable micro-credentials that build real capability. Progress tracking, certificates and structured pathways make learning straightforward and motivating. As a trusted talent partner, IOA focuses on job-ready skills that support employability, upskilling and career change. Learners can explore new interests, strengthen existing skills or prepare for professional opportunities through guided or self-directed learning journeys. IOA has supported over 1.5 million learners in 140+ countries with inclusive, affordable and outcome-driven education. Our mission is to connect practical learning with real opportunities and give learners a clear route from interest to achievement.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,308)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Good 😊👍wow it's so good and nice and…

Good 😊👍wow it's so good and nice and there a lots off information

February 12, 2025
Unprompted review
International Open Academy logo

Reply from International Open Academy

Thank you so much, Ailena! 😊👍 We're thrilled to hear that you're enjoying the course and finding the information valuable. If there's anything we can do to make your learning experience even better, feel free to reach out. Happy studying!
Warm regards,
The International Open Academy Team

Rated 5 out of 5 stars

Worth it!

It was a self paced study and really something you'll find worthy of your time and money.

February 4, 2025
Unprompted review
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Reply from International Open Academy

Thank you, Maria! We're delighted to hear that you found the course valuable and worth your time. Self-paced learning is a great way to study at your own convenience, and we're glad you enjoyed the experience. Wishing you continued success in your learning journey!
Warm regards,
The International Open Academy Team

Rated 5 out of 5 stars

It is most likely an additional…

It is most likely an additional knowlege to me of how to be a second language teacher. Teaching English in a country where English is not their second language is challenging but with the help of this course I am well immersed about the possibilities of learning and teaching. Thank you so much.

February 4, 2025
Unprompted review
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Reply from International Open Academy

Thank you, Han Na! We're delighted to hear that our course has helped you feel more prepared for the challenges of teaching English as a second language. Wishing you all the best in your teaching journey! 😊📚
Warm regards,
The International Open Academy Team

Rated 5 out of 5 stars

SPED Course

As a teacher it is necessary to hone our skills in various areas. This SPED course offered by International Open Academy helps us to foster inclusivity inside the classroom, it is self-paced, and easy to navigate so you have control over your time, which makes it more convenient for us.

January 25, 2025
Unprompted review
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Reply from International Open Academy

Thank you, Monica! We're so pleased to hear that our SPED course has been a valuable resource for you as a teacher. Fostering inclusivity is essential, and we're glad our self-paced format makes learning more convenient for you. Wishing you continued success in your teaching journey!
Warm regards,
The International Open Academy Team

Rated 5 out of 5 stars

IOA Courses are the Best!

International Open Academy is a legit online school that offers courses to anyone who wants to improve their skills in teaching English. The school displays credibility and affordability in their service to their students.

January 10, 2025
Unprompted review
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Reply from International Open Academy

Thank you, Zoraida!
We’re thrilled to hear about your positive experience with International Open Academy. It’s wonderful to know that our TESOL course and services have met your expectations in both credibility and affordability. Your feedback inspires us to keep delivering quality education to students worldwide. If there’s anything we can do to support your learning journey further, please don’t hesitate to reach out. 😊

Warm regards,
The International Open Academy Team

Rated 3 out of 5 stars

Nice

Great and very knowledgeable all of the modules

December 29, 2024
Unprompted review
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Reply from International Open Academy

Hi Elena,

Thank you for your feedback! We're glad you found the modules knowledgeable and helpful. If there’s anything we can do to improve your experience further, feel free to let us know—we’re always here to help. You can share more details with us at https://international-open-academy.reamaze.com/conversations/new.

Best regards,
The IOA Team

Rated 5 out of 5 stars

Excellent Institute for online courses

I had been a student of IOM since October 2020 and I learned so much from all the courses which I am now applying on my daily life. Customer service support is prompt and reliable. I highly recommend their courses for skills upgrade and it's very comprehensive.. ;

January 9, 2025
Unprompted review
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Reply from International Open Academy

Hi Marinelle,

Thank you so much for your glowing review! We're thrilled to hear that you've been enjoying our courses since 2020 and that they’ve made a positive impact on your daily life. It’s especially wonderful to know that our customer service team has been able to support you promptly and reliably.

Your recommendation means the world to us, and we’re excited to continue being a part of your learning journey. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out.

Best regards,
Customer Support Team
International Open Academy

Rated 1 out of 5 stars

I finished a course and I haven’t been…

I finished a course and I haven’t been able to find certificate
I’m told to go to the account menu on the virtual campus page and click on redeem certificate
But this option is not available on my interface

January 2, 2025
Unprompted review
International Open Academy logo

Reply from International Open Academy

Hi Calebba,

We’d like to clarify some details regarding your certificate. While your membership plan provides access to all our courses, certificates are not included as part of the membership. This is stated on our website, in the Help Center, and during the subscription process. Certificates are optional extras and can be purchased separately at any time upon course completion.

Once a document is purchased, it will be issued immediately. We’ve also tried reaching out to you via the Trustpilot platform to assist further. Alternatively, you can contact our support team directly at https://international-open-academy.reamaze.com/conversations/new, and we’ll be happy to guide you through the process of purchasing your certificate. We can also inform you of any available discounts on these documents.

We’re here to help and ensure you have a smooth experience with us. Please don’t hesitate to get in touch!

Best regards,
The International Open Academy Team

Rated 1 out of 5 stars

Extremely disappointed

I started a course with the Open Academy and due to life becoming very busy, I had to extend the course to complete it. This course ended up costing me a significant sum and does not come with a certificate, this needs to be purchased separately. My subscription payment came out today and I asked to be refunded with cancellation taking immediate effect. I was denied a refund and told I had a rolling subscription which I had agreed to. I would not recommend undertaking a course with International Open Academy unless you are willing to pay a substantial amount. The membership purely allows you to access the course content, the course is an additional payment on top. The payment charged today is therefore a complete waste as I refuse to pay for an additional course.

January 2, 2025
Unprompted review
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Reply from International Open Academy

Hi Nicola,

We’d like to clarify some details regarding your experience.

When you enrolled in the course through a partner voucher, the offer included limited study time, as stated in the deal terms. The deal also included a document of completion, which was made available to you. Any additional documents, such as certificates, are optional extras, as the course itself was offered at a significantly reduced price through the voucher.

After the initial study time expired, you chose to extend access by subscribing to our membership plan, which not only allowed you to resume the expired course but also granted access to our entire library of courses. To support you, we offered a 50% discount on your first month, which you accepted. This presented a great opportunity to explore a wide range of topics.

The membership plan operates on a recurring payment basis, as outlined in the terms and conditions agreed upon during activation. This was also communicated during the subscription process. Additionally, the membership could have been canceled during the first month to avoid any further charges.

We’re saddened that you felt the need to post this review, especially after we had already explained these details via email when you reached out to us. Our goal is always to provide clarity and support to our students, and we regret that you remain dissatisfied despite our efforts.

While charges that have already been processed are non-refundable, we are available to assist you with any further questions or support you may need.

Thank you for your feedback. If you have additional concerns or need clarification, feel free to contact our support team.

Best regards,
The International Open Academy Team

Rated 5 out of 5 stars

Great school learned a lot.

Great school I was able to learned a lot.
- Derick Harvey

October 17, 2024
Unprompted review
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Reply from International Open Academy

Thank you, Derick, for your kind words and 5-star review! We’re thrilled to hear that you found your experience with International Open Academy enriching and that you were able to learn a lot. Your success and satisfaction are what motivate us to keep delivering quality education. If you ever need assistance or want to explore more courses, don’t hesitate to reach out. Keep up the great work, and we wish you continued success in your learning journey!

Best regards,
The International Open Academy Team

Rated 1 out of 5 stars

A big dissapointment, yet my expectations were wrong to bet set so high

Most of the course content is very bare-bones and filled with short descriptions. I took a couple of their courses out of curiosity and i can attest that my low rating is entirely justified - you get temporary, low quality course access that does not teach you much, is primarely sourced from on-site reading, and it charges a pretty penny for lackluster content.

If online learning is your goal, edX and Coursera are some of the best services that offer online learning. Open Academy cannot compare to the aforesaid services.

November 14, 2024
Unprompted review
International Open Academy logo

Reply from International Open Academy

Hi Uros,

Thank you for sharing your feedback. Our courses are designed primarily for beginners who want to explore new skills or hobbies in an accessible and flexible way. They provide a solid foundation in various subjects, making it easier for students to start their learning journey or explore areas of personal interest. For learners seeking advanced material, we also offer more in-depth courses tailored to specific skills or professional development.

All our courses are accredited by respected bodies, including:

-ICOES (International Council for Online Educational Standards)
-CPD (Continuing Professional Development Certification Service)
-IAPCC (International Association of Private Career Colleges), a global industry association for private postsecondary institutions offering career-focused programs.

This accreditation ensures that our programs meet high-quality standards and provide value for personal or professional growth.

We’re sorry to hear that the courses you took didn’t meet your expectations, but we’d love the opportunity to make things right. If you’d like to discuss alternative course options or any other solutions, please don’t hesitate to contact us at our support page:https://international-open-academy.reamaze.com/conversations/new

Thank you again for your feedback, and we’re here to assist you further.

Best regards,
The International Open Academy Team

Rated 1 out of 5 stars

I was very disappointed

I was very disappointed. They advertised a CPD certificate, but in the end, you need to pay again to get your CPD certificate. Don't trust this website.

November 24, 2024
Unprompted review
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Reply from International Open Academy

Hi Lina,

We’re sorry to hear about your disappointment and would like to clarify some points.

The Wowcher offer you purchased clearly states that the course is CPD-certified, as well as ICOES-certified. However, it does not indicate that a CPD certificate is automatically included. It specifies: “Course is CPD certified” and in the fine print: “Gain a certificate upon completion.” This refers to the Proof of Completion certificate, which you have now received.

We also want to highlight that you previously reached out to us via email regarding this matter. We explained the certification options available and ensured you received the included Proof of Completion document.

While optional certifications, like a CPD-endorsed certificate, are available for purchase, all of this information is clearly outlined on our website. Additionally, since we are not fully responsible for how deals are phrased on third-party platforms, we always recommend contacting our support team if there are any uncertainties before purchase to avoid confusion.

If you have further questions or need additional assistance, please don’t hesitate to reach out again.

Kind regards,
International Open Academy Support Team

Rated 2 out of 5 stars

BEWARE These Self-Paced Courses Expire

These courses expire. If you pay for an online (not live) course you should be able to use it whenever you want. The expiration and extension fees are not good customer service and I will not buy on this platform again.

November 26, 2024
Unprompted review
International Open Academy logo

Reply from International Open Academy

Hi KP Parker,

Thank you for sharing your feedback. We’re sorry to hear you’re dissatisfied with the course expiration policy.

To clarify, all courses include 60 days of access, which is clearly mentioned during the purchase process and in our Help Center. This timeframe is designed to encourage students to complete their courses within a set period, ensuring the material remains relevant and up-to-date.

We understand that life can sometimes get in the way, which is why we offer affordable extension options for those who need more time to finish their studies. Additionally, we’re more than happy to discuss your situation further and work with you to find a solution tailored to your case.

Please don’t hesitate to contact us directly at https://international-open-academy.reamaze.com/conversations/new, and we’ll do our best to assist you.

Thank you for your understanding, and we hope to have the opportunity to improve your experience with us.

Kind regards,
Your IOA Support Team

Rated 5 out of 5 stars

International Open Academy TESOL experience

International Open Academy experience has been exceptional, offering the flexibility to study at your own time and pace. The materials provided are reliable, well-organized, and of high quality, making it easier to grasp complex concepts effectively. Organizers and facilitators are incredibly friendly and approachable, always ready to assist with any questions or concerns promptly. This combination of autonomy, excellent resources, and supportive staff creates a highly conducive environment for learning and personal growth. I would highly recommend this online academy to anyone looking for an enriching online learning experience and getting TESOL certificate.

November 24, 2024
Unprompted review
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Reply from International Open Academy

Hi Ruth,

Thank you for your glowing review! 🌟 We’re thrilled to hear that your experience with International Open Academy has been so positive.

Our goal is to provide flexible, accessible, and high-quality learning experiences, so it’s wonderful to know that you found the course materials reliable and well-organized, and our team supportive and approachable.

Your recommendation means the world to us, and we’re delighted that you enjoyed working toward your TESOL certificate. We hope it opens many doors for you in the future!

Wishing you continued success and growth,
The IOA Team 🌟

Rated 2 out of 5 stars

Think twice. If it seems too good to be true.....

Think twice about taking the bar management course if you are British. This course is conducted in American English.
The course itself consists of numerous paragraphs containing nothing more than common sense, culminating in a long list of spirits and cocktails, many of which are not available in the UK.
After completion, they expect you to pay £29.99 for a pdf certificate, when the original ad implied the certificate was free.
I should have relied on my instinct. You get what you pay for. Cheap rubbish. Mea culpa.

November 23, 2024
Unprompted review
International Open Academy logo

Reply from International Open Academy

Hi Laurence,

Thank you for taking the time to share your feedback. We're sorry to hear that the Bar Management course did not meet your expectations.

We’d like to address a few points:

1-Course Content: We aim to provide accessible and practical content for learners worldwide, but we understand that some aspects may feel less relevant depending on your location or prior experience. As we offer a wide variety of courses, we'd be happy to provide you with access to a different course that might better suit your interests.

2-Certificate Information: Most deals, including the one you likely purchased, include a Proof of Completion at no extra cost, which can be downloaded once the course is completed. We also offer optional paid certificates, such as PDF or hard copies, for those who require them. This is detailed on our website, but we apologize if it was unclear.

As you haven’t left contact details, we encourage you to reach out to us at https://international-open-academy.reamaze.com/conversations/new. We’ve also submitted a contact request here on Trustpilot to assist you directly.

We hope we can turn this experience around for you and help you find a course that meets your needs.

Best regards,
The IOA Team

Rated 5 out of 5 stars

It was a great experience

It was a great experience. It helps to grow my knowledge. I am so grateful to avail it. Thank you IOA and the person who is always there in chat whenever I need something he/she will reply to my messages. It was an opportunity. Thank you!

November 6, 2024
Unprompted review
International Open Academy logo

Reply from International Open Academy

Hi Marvy,

Thank you for the wonderful review! We're thrilled to hear that the course enriched your knowledge and that you had a great experience with us. It's also fantastic to know our support team was there whenever you needed assistance. We'll be sure to pass along your kind words to them.

Thank you for choosing IOA, and we’re grateful to have been part of your learning journey!

Best regards,
The IOA Team

Rated 3 out of 5 stars

I really enjoyed the grooming course I…

I really enjoyed the grooming course I purchased however I ordered a hard copy certificate at £50 and 2 months on iv still not received my copy but the money has been taken, iv sent 2 emails to which have not been replied to, this isn't on and no other way to contact to get a refund.

September 1, 2024
Unprompted review
International Open Academy logo

Reply from International Open Academy

Hi Beth,

Thank you for your review and for sharing your experience with the grooming course! We're glad to hear you enjoyed it. I wanted to clarify that your pre-payment for the ICOES certificate has been received successfully, though an additional step is required to finalize the order before we can mail it out. It sounds like this process may have caused some understandable confusion, and we apologize for any frustration it’s caused.

We received your email last night, and I have replied to offer further guidance. Please feel free to reply directly to that message so we can help complete your certificate order or discuss an alternative. We're here to ensure you receive your certificate promptly.

Thank you for choosing IOA!

Best regards,
The IOA Team

Rated 5 out of 5 stars

The TESOL Course is very informative

The TESOL Course is very informative. The discussions are on point. The speakers and resource persons are engaging and lesson flow are arranged in an order that you are able to understand it and absorbed its content.

November 2, 2024
Unprompted review
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Reply from International Open Academy

Thank you so much, Sherwin, for your fantastic review! We’re thrilled to hear that you found the TESOL course informative and engaging. It’s wonderful to know that the course content and structure made learning smooth and enjoyable for you. Your feedback inspires us to keep delivering high-quality educational experiences. Congratulations on completing your course!

Best regards,
The IOA Team

Rated 5 out of 5 stars

It was so easy to study and finish Design

It was so easy to study and finish exams. Everything is perfect.

October 19, 2024
Unprompted review
International Open Academy logo

Reply from International Open Academy

Hi Alma,

Thank you for your wonderful 5-star review! We’re thrilled to hear that you found the course easy to study and complete. It’s great to know that everything met your expectations!

If you ever need anything or want to explore more courses, don’t hesitate to reach out. We’d love to assist you again!

Best regards,
The IOA Team

Rated 5 out of 5 stars

Learning TEFL with International Open Academy

I learned a lot since I am a kind of student who is also comfortable doing self-study, and I enjoy this experience learning and understanding TEFL with the help of International Open Academy.

October 18, 2024
Unprompted review
International Open Academy logo

Reply from International Open Academy

Hi Justin,

Thank you for your fantastic 5-star review! We're so glad to hear that you enjoyed your self-study experience and found the TEFL course both informative and engaging. It's wonderful that IOA could support your learning journey!

If you have any further questions or want to explore more courses, feel free to reach out. We’re always happy to help!

Best regards,
The IOA Team

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