Great choice of flying experiences, super helpful customer service. Web site really clear but for some reason the purchase process wouldn’t work on my iPad but it did work fine on my desktop Mac!
Company replied

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204 Churchill Way, TN16 3BN, Biggin Hill, United Kingdom
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Replied to 88% of negative reviews
Typically replies within 1 week
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Reply from Into The Blue
Excellent response and help given when I mistakenly made a double purchase because no evoucher arrived after my first attempt.
I delayed my review until my refund was processed but all sorted now so thank you very much.

Reply from Into The Blue
Pleasant well knowledgeable staff helpful plenty of choice for dates of experience no pressure when answering questions

Reply from Into The Blue
Booked an hour young driver session for my great niece 16th birthday, the booking was very easy and hopefully she will have a great experience.

Reply from Into The Blue
My 9 year old grandson did the flight simulator experience. The whole experience was perfect from start to finish. The instructor was amazing, making my grandson feel very comfortable. Would definitely recommend

Reply from Into The Blue
Customer service was great, our tour date and time was booked with ease. Clear instructions on where to board given.
The boat company was great, provided clear instructions.

Reply from Into The Blue
Very helpful staff changed the expiry date on my voucher due to unforeseen circumstances. Paid the difference and the e booking was in my inbox straight away . Very efficient helpful staff . Highly recommend.

Reply from Into The Blue
Easy to use service, plenty of locations to chose from and straightforward booking system

Reply from Into The Blue
I booked wing walk and I paid £485 later I find out on official Paige charging only £420 so I ring before yesterday to ask what’s the difference and pay u charge me that much n lady just we third party so we charge this so I ask can cancel n I book for the official website she just disconnect call n later n call again I was on hold for 25 minutes n no one answer my call all I just want to if you charge me £485 n I booked location in Swansea which is 18 September so can i rebooked n change location n get early i literally paid £65 extra so i deserve good service which clearly they don’t give a shit n even I don’t get call my regarding my service

Reply from Into The Blue
Very clear and efficient gift package arrived on time great service thank you

Reply from Into The Blue
Had to have my voucher extended due to health issues. The lady on the phone was really sympathetic and helpful. Made me feel better, as i thought we had lost the voucher due to it expiring in December. Thank you for your help and support

Reply from Into The Blue
The staff on the phone are excellent but the waiting times to get through to speak to them are 15-30 minutes and if there is a query to be resolved there may be several of these calls.
The process of transferring a voucher from the original booking to another event is extremely complicated and cynically, it seems to be designed so as discourage transfers so the purchaser gives up and loses the money paid.
I've used Into the Blue a couple of times now. Easy to use website, great experiences and prices are very reasonable compared to other companies offering these experiences.

Reply from Into The Blue
An easy process to provide a unique gift at a reasonable price.

Reply from Into The Blue

Reply from Into The Blue
I have booked 2 experiences. The first booking process took me about an hour as I was very nervous and was double checking myself. The second booking took about 10 minutes. The venue were so very helpful. Had to phone them rather than book online but all went smoothly. I would have every confidence to use into the blue again.

Reply from Into The Blue
The experience that had been brought for me as a gift, was cancelled inside of three days Twice, leaving me to contact into the blue to sort it out, they were helpful, on booking another experience it had a lot of add ones take the cost to over another hundred pounds, it also had a lot of terms and conditions, the whole experience has meant a lot more in money and even greater stress.

Reply from Into The Blue
Such a helpful representative who booked my experience for me over the phone when I was experiencing on-line difficulties. Nothing was too much trouble.
So many great experiences to choose from. I will definitely book through this company again.

Reply from Into The Blue
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