Intrepid Travel Reviews 

They were very unsupportive when my passport along other items were taken from my room in Cambodia from a hotel they had chosen. Google was my only source of information on what to do including making sure you have a police report for the embassy. Google was also the only way I could communicate to people within the country including the police. In fact both the guide and hotel attempted to gaslight me into thinking that I had taken the items and dumped them somewhere despite me protesting as to why I would do that. All the guide was interested at this point was me signing a document stating I was leaving the trip which I could not actually read as I was crying so much. I first refused to sign but another member of the group claimed it was something I should do and didn't mean that I was no longer eligible for support in anyway.
I therefore had to pay for my own accomdation, food and transport in phomn penh which cost me greatly as this was not an expense I had budgeted for. The hotel refused to allow me to stay citing that the issues was my problem not thiers. I refused to leave the room after going to the police station and the embassy was closed on a Sunday at which point they offered me one night stay.
I am epileptic, this being the main reason I join these group tours rather than travelling on my own. Epileptic tablets were taken from my room along with all the other items including my passport. Stress is one of the main causes of me having grandmal seizures. No one I had contacted about this or the guide cared about this. Making me feel very unsafe. People suffering from grand mal seizures are at a high risk of sad (sudden adult death) which is something I worry about frequently. It's a good job I take three weeks of extra medication whenever I go abroad as I could actually be dead if I hadn't due to the stress caused and complete lack of support so I felt extremely unsafe with my health and safety not just ignored but not cared about at all in any way.
Go for gadventures if possible as they are actually supportive and show care and interest in the needs of its guests.

Cycle South Korea is a new and phenomenal offering from Intrepid and a chance to scratch beneath the surface of an extraordinary country lauded globally for skincare and K-pop. Think lakes, mountains, beaches, amazing food, culture, history and the fun and interesting international travelling buds Intrepid attracts. From the bright lights of vibrant contemporary Seoul to fishing villages and first hand accounts from families displaced by the Korean War. Our leader Jacob (assisted beautifully by Sam and Young) was simply stellar in ensuring we got to know and feel more deeply for the country he loves. The cycling is relaxed and there’s time too to discover places on foot.There are buses, boat (if you want them) and high-speed train ride thrown in for good measure. Korea is amazing. Seoul will get into your soul. Can’t recommend this trip highly enough.

Went on the Northern Norway tour, twelve of us altogether. In a way it was well organised and the tour leader, a young French girl, was very good. However there was a lot of travelling, sometimes at unsociable times, and a bit too much 'time at leisure'. There were not really enough activities to warrant the cost of the trip. Also we had to sort out most of our own eating arrangements and costs. I didn't see much of the spectacular fjords which was disappointing but I'd probably booked the wrong trip for that. The mountains and islands we did see were lovely though. The accommodation was fine for me as a solo traveller but some couples found it too small and basic. Overall, with just one train journey, one bus journey, one flight and two ferries, limited activities and few meals provided, and a large solo traveller surcharge, it was too expensive. Everything I could have easily organised myself for far less cost. And Norway is so expensive! But it was a very pleasant experience and a good introduction to the country.

Accommodation was charming, guides were expert storytellers, and sustainable choices felt meaningful.

Loved the small group vibe and authentic local experiences.

Had a terrific experience with 2 back to back trips in Asia! Superbly organised as always!-(have travelled with Intrepid many times!) Manage to cram in a lot of amazing sights and experiences but plenty of time to opt for your own choices as well! Guides are always well experienced and reliable mixed with being down to earth and easy to bond with! Thuy,Mom and then Damrong in turn were all superb! I don't think ill ever view the Flintstones in quite the same way after Rong's typical "yabba Dabba Doo!" catchphrase lol! If your thinking about branching out and heading further afield for trips then look into Intrepid! Great way to meet friends for life and you'll be hooked!

Went on the Bungles tour with Nell and Jake- enthusiastic, helpful and super organized guides. Their campfire cooking was amazing- yum! Packed a lot into 5 days- an extra day at the Bungles would have good, and maybe another activity for those waiting while some took helicopter flights. Certainly recommend this trip, and taking it with these two amazing young people who really went the extra mile to make sure it all worked so well.

Eco-friendly tours with knowledgeable guides. Great for adventure travelers.

Intrepid canceled my trip due to “no availability.” I immediately chose the full refund option.

I sent two emails, both ignored. even though they promise a reply within two business days. I then called, and they told me the refund would be processed within five business days. That deadline has also passed.

I’ve now sent a third email. Still no response. No refund. Just silence.

This isn’t just poor service, it’s complete disregard for customers once they have your money.

I recently went on an Intrepid tour through the Kimberley’s with Nell and Simon leading us .
We had a fabulous time immersing in nature with like minded people.
I truly recommend this trip for anyone who likes camping and enjoying the outdoors .
A shout out to Nell’s cooking on the fire . It was just yummy xx

I wanted to book a trip to Tunisia. Originally, the european booking page came up and the trip was listed for 2876 Euros ($3350). When it switched over to the US page, the price was $4,340 - a TWENTY-NINE PERCENT mark-up. I contacted them thinking this was a mistake, but no they would not let me pay the lower price. There is zero reason for this given flights aren't included, so it is the exact same cost for them whether you are coming from Ameria or Europe. Don't book with them unless you want to way overpay.

We have taken numerous trips with Intrepid. I have always been satisfied. I appreciate the small group sizes, the cultural experiences, and how Intrepid strives to improve the world by supporting local communities and conservation efforts.

I joined an Intrepid trip expecting a safe, respectful and enriching experience. While the destinations were beautiful, my trust in the company was seriously shaken due to inappropriate behavior from our tour leader, which I reported through Intrepid’s feedback process.

Throughout the trip, I experienced multiple moments of discomfort involving blurred boundaries and a lack of professionalism from the tour leader, including taking unsolicited photos and behavior that felt invasive. I reported this clearly and promptly after the trip, expecting my concerns to be handled with care.

Unfortunately, the investigation concluded as “inconclusive,” despite a detailed account and photographic evidence. I was thanked for my “courage” but ultimately offered no accountability or resolution—not even a partial refund for the disrupted experience. The guide was reportedly given internal training, but as a customer, I was left feeling dismissed.

I was eventually asked to suggest a partial refund amount myself—something that should have been proactively addressed by the company, not placed back on the affected traveler. I chose instead to share this review as closure.

Intrepid positions itself as a company that prioritizes safety and responsible travel, yet I did not feel that commitment was reflected in how my complaint was handled. If you are a solo female traveler, I recommend exercising caution and asking direct questions about how concerns are escalated and addressed. I sincerely hope the company improves how it supports travelers who speak up and implements stronger measures to prevent situations like this from happening again.

Our tour was amazing. Houssin our guide was inspiring, passionate about his country and friendly, sensitive to the different personalities in the group. He was approachable and helped with all inquiries, no matter how small. Houssin also facilitated our dinners and different requirements. He developed a real rapport with our group. Local guides were articulate and informative.

We had a great tour with 'Seen' our Tour Leader who made everyone feel so welcome. 'Seen' continued this throughout our Trip giving us so much information on all destinations and looking after our welfare. Additionally all the Support Team worked hard to keep us safe, well feed and hydrated always with a smile.
So many wonderful memories, good laughs with other Team bike members and new friendships forged.
Thank you Intrepid, Dave

Having never been to Turkey previously and as a first time user of Intrepid, we had an amazing tour. We did the Turkey Encompassed tour which was led by Mali who was so knowledgable, a great tour leader and gave us a fantastic insight into the country. Being in a small group was great and so many highlights, would recommend this tour and Intrepid.

Fantastic trip, I have lifelong wonderful memories. Beautiful places, brilliant captain, a great band of fellow travellers all add up to a great week.

Our guides were next level excellent
Tour was well planned
We were catered for with delicious meals
The bus could do with bigger back seat pockets like on airplanes
Accommodation was good.
Intrepid could invest in new pillows and tea towels
Overall I would recommend intrepid kimberleys tour to everyone.
Thankyou

The 5 day Intrepid tour of Iceland was a highlight of my overseas trip in June. I enjoyed travelling in a mini bus with a small group, led by a charming Icelandic tour guide who was very knowledgeable about the country’s history and mythology. The tour included climbing a glacier, a luxurious soak in the geothermal Secret Lagoon, and walks to beautiful waterfalls, bubbling mud and geysers. I came away with great respect for this interesting and unique country. I would recommend Intrepid for an Icelandic experience.

Loved the sustainable travel model. Would book with them again without hesitation.