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Rated 1 out of 5 stars

as others say, great website, all looks legit, but over a month after ordering, I've received no correspondence and no delivery - despite taking payment via PayPal. I've emailed, I've called, all to... See more

Rated 1 out of 5 stars

Ordered some cycling glasses but received no confirmation of order. Several phone calls and e-mails went unanswered. Got a refund via PayPal. He even invented a tracking code which he sent to PayPal a... See more

Rated 2 out of 5 stars

Bought a great pair of sunglasses for golf, but wasn't sure if I needed green lens or clear. I was assured I could get clear lens if needed. I decided I would like clear lens as well, but after sever... See more

Rated 5 out of 5 stars

I found this company online and called them regarding some sports glasses I could take skiing and also use for other sports, the guy was very helpful and knew the products. I ordered what he advise... See more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

37 reviews

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Rated 1 out of 5 stars

Terrible

I ordered my prescription goggles 2 weeks ago, I
I was told the delivery dates would be 6-10 days. This time has passed, I rang up multiple times and finally got an answer on the Monday and was told my goggles were to be dispatched that day or the next and posted by fist class post and would arrive in the next 2 day. Another 5 days have passed and no goggles have came! This is totally unacceptable and I will never be using this company again.

October 28, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ordered prescription goggles at 13.30 ,had a phone call at 13.45 to say that the dark blue were out of stock but due in two days however the other two colors were in stock if i wanted to change .As i had no preference i took the clear,order dispatched at 14.09 received next day. If only all my online purchases were like this.

October 7, 2011
Unprompted review
Rated 2 out of 5 stars

Nice glasses but no customer service follow up

Bought a great pair of sunglasses for golf, but wasn't sure if I needed green lens or clear. I was assured I could get clear lens if needed. I decided I would like clear lens as well, but after several emails which I started sending in June ( and its now October ), I managed to speak to someone in September who promised to inform me when the clear lens were available, and to date I have heard nothing more.
I would still like the clear lens for the winter, because the glasses are such a good fit , but I've now given up hope of ever getting any.

October 4, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent online retailer

I was in need of some nice sunglasses for my trip to Spain. Nike Racer seemed to be the choice of a champion. In no time at all (I think it may have even been the next day) my shiney new Racers arrived on my doorstep.
Good skills Ioptix.

October 4, 2011
Unprompted review
Rated 5 out of 5 stars

Wow, great personal service..

I have now purchased sun glasses, prescription
inserts and a cycling helmut from Ioptix and each time I received a fantastic service.
I will certainly go back and purchase with confidence.

October 4, 2011
Unprompted review
Rated 5 out of 5 stars

exceeded my expectations

Order to supply was only 3 days much less than i expected. Securely and safely packaged. Much to my son's delight, the flawless product was useable straight away as he had a match that day.

October 4, 2011
Unprompted review
Rated 5 out of 5 stars

Awesome eyewear

Hey, have you heard of i-optix? If not, why not?

Great looking eyewear, at great prices, backed up with great service.

I got my new prescription glasses from i-optix. Delivered quickly & accurately.

If you are after new glasses from some great brands give the guys a go.

October 3, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Excellent and fast service, couldnt believe how fast they were delivered, thanks Ioptix...

October 3, 2011
Unprompted review
Rated 5 out of 5 stars

excellent quality

would like to thank the team at iOptix for the service and the product they supplied me with.
delivered within a couple of days my glasses with prescription insert are perfect

October 3, 2011
Unprompted review
Rated 5 out of 5 stars

great product and quick delivery

I found this company online and called them regarding some sports glasses I could take skiing and also use for other sports, the guy was very helpful and knew the products.
I ordered what he advised would be the best and am really pleased, I have also now ordered some swimming goggles from them and they came next day.
Many thanks from a very happy customer

October 3, 2011
Unprompted review
Rated 5 out of 5 stars

Quality products and service in one place.

Was able to get help and advice with my order which was then delivered the next working day. Will definitely use iOptix again and recommend them to anyone in the need for quality sports eyewear.

October 3, 2011
Unprompted review

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