IOSH Reviews 

I have been trying to renew my membership for 4 months, multiple unanswered emails, around 20 phone calls with promises to contact back etc and not once has it happened. I have been ready to pay for it for all that time, but I keep getting lied to over the phone and no action taken. I would recommend avoiding.

Just a non-existent support system. Over two months attempting to renew my membership, their emails are just canned responses that ignore what you're attempting to say and re-direct you to the website to "contact us". Four attempts on the phone to get it renewed but they hang up after several minutes of being on hold once you speak to someone.

Appallingly bad, money for nothing. Good luck getting a reply from anyone. Absolutely zero membership support. Completely opaque professional standards that they refuse to supply (unlike any other body). I have 15 years professional H&S experience and a NEBOSH diploma yet can't gain CertIOSH without any reason provided beyond 'you didn't evidence meeting the standard', yet they refuse to provide the standard and take 6 weeks to reply to emails with this template response. This cost me a major career opportunity. The organisation also seems more interested in pushing DEI than safety development.

Don't bother wasting your money.

IOSH are not worth joining. They are an absolute waste. They simply hide behind emails, and lies, they never call you back even when they say they will. I have put a simple enquiery to them, that is still not answered since January 2026, which has now developed in to an ongoing complaint. They are dishonest bunch of people, who keep your money without telling you, they never do what they say, and yet they expect members to adhere to their standards, which is something that they do not do themselves. I would encourage anyone in HSE occupational industry to give them a wide berth and go to one of the others for your chartership !. They do not care about its members at all.

I have belonged to IOSH since 2007 and worked my way up from TechIOSH to CMIOSH. During this time IOSH have continued to lower their standards while increasing membership prices. In exchange for you membership subscription you get very little in return and so last December I didn’t renew. IOSH couldn’t have cared less! No contact to ask why I hadn’t renewed or even a welfare check..

IOSH have completely lost their way and have become a woke, virtue signalling organisation that’s is happy to take your money whilst giving very little in return.

If you are a H&S Practitioner then I would suggest you look at the IIRSM who appear to actually care about their members!

Just an embarrassing organisation at this point and kicks the face of both it's paying members and it's volunteers.

The simple fact is that you will gain not a lot from your membership fee to begin with and since the start of 2026 IOSH has not been fit for purpose as literally none of their systems work. Broken promise after broken promise.

Since my original review I have also raised with IOSH numerous members breaching their own code of conduct on Linkedin, with awful racist, homophobic, transphobic posts being written by those within IOSH.

I have raised the members in question with IOSH's compliance department and no action has been taken whatsoever, leading me to believe IOSH endorses these pretty shocking views that their members flout online. So if you're looking for a company that practices the ethics that they constantly preach, IOSH certainly isn't it.

Stay away from this organisation

Got to be honest... IOSH have lost their way and the new CE should resign. For example website transfer has been a disaster and it now takes months to get anything resolved. Been a member for 40+ years...

IOSH are a complete waste of time. had issues that went on for 2.5 months before resolved and took 20 phone calls. Always told to let them investigate. it costs lots of money to be a centre and they still can not get simple things done. Customer service is nothing short of pathetic and they have spent months building a new portal that just does not work. STAY AWAY

My experience so far has been disappointing. Customer service has been poor, as my initial email went unanswered and I had to follow up regarding the same issue. The response I eventually received lacked specificity and did not adequately address my concerns. In addition, the process of upgrading membership is taking an unreasonable amount of time and does not reflect the level of service expected.

Dreadful problems with the new website are causing membership renewals to expire with no reminders and an inability to renew via the website. This farcical situation is not an acceptable level of service one would expect from a professional institution. Very disappointing.

I’ve worked with IOSH for a number of years, which makes this even more frustrating to write.

The value of membership is extremely poor. We currently pay for staff's memberships, yet for the cost involved there is very little tangible return. It feels like you are paying simply to remain associated, rather than receiving meaningful support or benefit.

Recent changes to the certificate names for their e-learning courses have been particularly disappointing. These changes have clearly reduced the perceived value of the courses for our clients, yet were implemented with no consultation with training providers. For an organisation that relies on providers to deliver its products, this feels both short-sighted and disconnected.

To make matters worse, we purchased courses under one set of expectations, only for these to be changed afterwards, with no option for a refund. This has further undermined trust.

The training provider portal is also difficult to use and feels poorly designed, making simple processes more time-consuming than they should be. On top of that, the cost of digital certificates is far too high for what is provided.

Communication and support have been consistently lacking. We are currently waiting on a student certificate and, despite multiple emails and attempts to call, have received no response at all. This level of inaccessibility is unacceptable and directly impacts both our business and our learners.

At this point, the only thing IOSH seems to do efficiently is send invoices.

Overall, confidence in IOSH as a partner organisation has significantly declined. There is a clear and growing disconnect between IOSH and the training providers who represent them.

I've just recently enrolled onto the PDA route to CMIOSH which has tripled in price since the IPD days. My first submission went in, and the feedback I received was a confused mess, part template and using language that was unnecessarily, overly complex and bureaucratic. It was also generic and not specific, and I even suspect it was AI driven. I expected much more accurate and specific feedback when enrolled on a £550 PDA journey, especially when you only get 3 attempts at this.

Took my money.. that's about it. No service, no upgrade, no update access. No one to tell you anything else apart from their new system doesn't work. Been chasing for a month. I paid a joining fee as well as my membership fee. What have I got a month later? Nothing... absolutely Nada. Going to put the payment in dispute

Take a qualification with IOSH they said, it'll be fun they said......no certificate, no replies to emails, phone lines jammed, ABSOLUTE JOKE.

Wow, absolutely terrible experience. How are they even surviving as a business?
Booked a training course one month in advance and was advised that details would follow, one the invoice had been paid.
After two weeks, no invoice had arrived so this was chased via the contact form on their site. No response.
The week before the course I called their number and was on hold for over 30 minutes.
Once the call was answered, I was again put on hold for several minutes before being advised that IOSH had had a new system installed and, as a result, couldn't take any bookings. They had no record of my existing booking, it was no longer possible to get on the course dates I'd 'booked' and they suggested that I try for a future date.
You know what I think I'll try a different training provider instead. We won't use them again.
I only wish that Trustpilot reviews were linked on their site as I wouldn't have booked if I'd read them beforehand.

Similar experience to other reviews here. I have decided not to renew my membership after 19 years after the completely frustrating process of moving to certIOSH after graduating with a Nebosh Diploma. I have 20 years experience as a QHSE manager but that counts for nothing unless you also fill out a form which repeated all the info on my CV which they already had. IiRSM value you as a member and acknowledge my Diploma so sticking with them.

Very poor experience. Was a TechIOSH a few years ago, let it lapse because I found that IOSH offered nothing other than an archaic, and poorly designed personal webspace, and little to no guidance, for the princely sum that membership demands. Tried to return to the fold recently. Have sent three queries about membership levels, each spaced out by the time they advise, with no reply. Seems that they expect you to spend your money before they'll tell you what level you're eligible for. Practically selling unsolicited goods. (An illegal practice in other areas.) Waste of effing time. I've gone with IIRSM instead, who are much happier to have you on board and actually give you something for your membership fees.

Terrible service ... I am a training provider, they have build 3 platform that I need to use for services of 1 course...the level of incompetence is shocking.
When you call, nobody has a clue of anything.
You have to want for students certificates 1 month... such a waste of money IOSH is.

Iosh is expensive to be a member of. The three assessments which has to be completed before renewal is that stupid I can't understand how they actually relate to health and safety. It's more related to DEI. The questions and answers are at times odd and this time round there was module to go through before the assessments. Then when I tried to pay the renewal the website crashed. I wished I didn't have to have membership for my job

Membership transfer process has been a nightmare, sent emails back to them after they requested further information which was not clear on the initial transfer form. Called multiple times and get no answer. Left a note through their website with all the emails and information attached and they just replied to the email and did not review the documents. Its been almost 6 weeks trying to get my membership upgraded and they are useless.