iParts4u Ltd Reviews 

2,630
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Courier said they couldn't find my address when we have many deliveries a day. I parts 4 u decided it was our fault and was either going to charge redelivery fee or restocking fee. No attempt to help... See more

Company replied

Rated 5 out of 5 stars

I recently bought a couple of iphone xs replacement screens & tools from you. After removing the damaged screen & ran into a problem, swapping the relevant parts over onto the new screen. After a bit... See more

Rated 5 out of 5 stars

Comparing against the Rivals out there, I find although prices generally a little higher, the parts are of better quality and have less issues. So paying a little more is a no brainer. Also the techni... See more

Rated 5 out of 5 stars

Swollen Honor View 20 battery which required a custom replacement. Quote is £35 + £9.95 shipping. Same day repair. Received my phone in a timely manner, despite some phone accessories being l... See more

Company details

  1. Electronic Spare Parts and Components Store
  2. Battery Store
  3. Cell Phone Accessory Store

Written by the company

iParts4u Ltd is a premium, UK based replacement parts supplier which hold stock compatible with Apple and stock genuine products for brands such as Samsung, Huawei and Sony. We are able to offer the highest quality repair products at competitive rates for both end users, small businesses and larger enterprises buying in bulk. We work very closely with our customers so we can offer the best possible service.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,630)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Apple Watch Screen Repair

After my daughter decided it would be fun to break both mine and my partners Apple Watch screens, I didn't think there was any point trying to fix them. I did end up finding parts4u and sent them into repair. Th screens are as good as new. Turn around time was quick and easy and communication was clear. Would definitely use again.

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

Second time I’ve ordered an iPhone…

Second time I’ve ordered an iPhone battery from iparts4u. The first one was a couple of years ago and has lasted well. Both times the postage was quick, the price was good and the product was as described including the iPhone battery glue tabs. Good sustainable packaging too. Would order again and recommend

July 3, 2022
Rated 5 out of 5 stars

1st order with iparts4u.

After an initial minor problem , with the ordering process on the website, I placed an order.
This was for a new battery for my Samsung Galaxy J5 (2016) phone.
I was informed the delivery would be on the following Monday, (ordered on Thursday).
The package arrived NEXT DAY, on Friday !
Very impressed indeed.
Well done and thanks to iparts4u.
Definitely highly recommended !

July 1, 2022
Rated 1 out of 5 stars

Not impressed by the underhand way they…

Not impressed by the underhand way they deal with returns. Telling me iPad mini 2 digitiser is fine then finding out for second time it’s far from it. After purchasing another which worked.

Emailed again to be told it’s now a crushed cable?
Sent pictures of undamaged cable awaiting reply after a week or so.
Have a reply, apparently I’ve folded the cable flat? It’s folded flat when you receive it.

Fallen so far from the tree :(

June 20, 2022
Unprompted review
iParts4u Ltd logo

Reply from iParts4u Ltd

Good Morning,
I'm sorry to hear you are not satisfied with your return outcome. We did provide you with photos and proof of the issue as well as offering a discount on a replacement. I apologise that this has caused you distress to the point of sending multiple reviews. We have evaluated our internal processes to ensure that they were followed correctly, but we are sorry that you have felt let down by this experience.
Kind Regards,
iParts4U

Rated 1 out of 5 stars

Not happy

Not happy.
Usually no problems with these guys.

Not this time purchased several digitisers for different iPads. My daughter is severely disabled and breaks iPads monthly.

Installed screen on iPad 2 all great for about ten minutes repeated the install again and the same problem.

Sent this back to be told that it was fine and they would send back when I purchase again.

So I bought another iPad 2 digitiser and generation 9. Received new digitiser and the one they deemed fine for iPad mini 2.

So I installed the returned one again and the same problem so I installed additional new one and all is fine.

So I emailed again… This time I’m told its a crushed cable? After being told it was fine the first time. Emailed again with pictures of cable showing no damage whatsoever.

I’ve had no response for a week or so.

I’m a fully qualified electrician and I’ve been changing parts on smart phones and tabs for years. The excuses say it all so they’ve conned me out of £24.

Beware this company is now on my scammers list.

June 20, 2022
iParts4u Ltd logo

Reply from iParts4u Ltd

Good Morning,
I'm sorry to hear you are not satisfied with your return outcome. We did provide you with photos and proof of the issue as well as offering a discount on a replacement. I apologise that this has caused you distress to the point of sending multiple reviews. We have evaluated our internal processes to ensure that they were followed correctly, but we are sorry that you have felt let down by this experience.
Kind Regards,
iParts4U

Rated 5 out of 5 stars

Dan is the man!

What can I say, there is a guy who works here. His name is “Dan” (sorry, I had to mention your name). Such an amazing person and an absolute asset in my opinion. From the first time I spoke to him on the phone (rang up to enquire about some products) to the continuous communication I have had with him ever since has been nothing but a pleasure. It never felt like he was trying to push for sales, he has always genuinely tried to help me, that’s how he made me feel. And I appreciate that. Thank you Dan. 10 star ⭐️ company all the way 👍 very pleased with the service I have received from them.

June 19, 2022
Rated 5 out of 5 stars

Samsung A3 battery

Ordered from these and parts were delivered as promised in the time frame quoted, arrived well packaged and accurate to order, Parts appear to be of good quality original equipment, Have fitted the battery, working ok, No problems so far.
5* Company.

June 16, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look